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Sultan Bey Hotel

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Traveller (1494)
Pool & Beach (338)
Room & Suite (187)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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About

#9 of 20 hotels in El Gouna
Location
Cleanliness
Service
Value
Travellers' Choice
Sultan Bey is a labyrinth of alleyways, courtyards and domes spreading from the shores of the turquoise lagoons to the heart of Downtown Kafr El Gouna. This 4-star hotel prides itself on providing its guests with services of the highest standard in intimate surroundings. Beautifully decorated rooms enjoy balconies or terraces with views of the lagoonor central courtyard.The hotel provides 115 rooms, standard room with garden or Piazza view and superior rooms with lagoon and/or pool view. Several restaurants and bars are spread over the property, one on Zeytouna Beach Island which is easily accessed with a short Shuttle boat ride to enjoy the open sea. Some chairs and umbrellas are also available on the lagoon beach.Swimming pool and some sport activities are organised in the hotel.
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Property amenities
Free public parking nearby
Free internet
Pool
Free breakfast
Beach
Diving
Airport transportation
Baggage storage
Street parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Evening entertainment
Squash offsite
Tennis court offsite
Car hire
Taxi service
Concierge
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Hair dryer
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
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Room types
Ocean view
Pool view
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Quiet
Charming
Languages Spoken
English, French, Arabic, German
1743Reviews83Q+A100Room tips

Reviews
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Traveller rating
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Paul M wrote a review Feb 2024
1 contribution
The Sultan Bey Hotel, El Gouna, is a great place for a relaxing holiday, all the staff there are polite, courteous and nothing is too much trouble for them. It seems they all want you to have a holiday to remember and honestly we really did. Our room was cleaned on a daily basis by Gomaa who was very attentive and checked to see we were happy. The the food was lovely and lots of options available, with the chefs on hand in the restaurant to cook fresh for you. All the staff were great from the cleaners, maintenance, waiters and Hanna the bar manager was great. Also must say Rafik the assistant manager who covers a number of hotels within El Gouna resort, was always helpful and checking to see if our stay was was a pleasant one, which most definitely it was. Close to the hotel are many shops, bars and restaurants and the hotel will arrange a taxi or a tuk tuk taxi to take you anywhere in the resort. There were excursions available which you could book through the staff at the hotel. Finally thank you to all the staff at the Sultan Bey Hotel for a memorable and relaxing holiday.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kevin L wrote a review Feb 2024
17 contributions33 helpful votes
+1
We had a wonderful holiday at the Sultan Bey Hotel, El Gouna. The assistant manager Rafik was courteous and checked on us on a daily basis. The staff at the hotel were amazing, so attentive and always polite. Our room was lovely and always clean and well maintained by Gormer on a daily basis. There was plenty of excursions available but as we were there for only a week we just did the one which took us around the bays of El Gouna city which was great. Plenty of options with the food which was varied and amazing. As said the staff were all great and the bar manager Hanna was exceptional. The only issue we had, was when our bathroom bulb needed replacing and asked Andrew at reception and this was done immediately by the maintenence staff who are on call 24/7. There are plenty of shops, bars and restaurants within walking distance. All in all thank you Sultan Bey for a wonderful holiday.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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funkksenia wrote a review Feb 2024
1 contribution
The hotel has a pretty garden and is located centrally in El Gouna. It’s possible to swim in Lagoon and there is a free boat to the beach. Employees are friendly, food is amazing, but not drinks unfortunately. Juices, coffee and wine are bad. Most of the customers smoke and smoke a lot! There are cats running around. The room I was initially given faces a construction site, it was loud and noisy sometimes and no privacy whatsoever. At night it was very loud from a nearby club. Luckily I managed to change my room, but without the help from reception. All options they showed me were not nice.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sally T wrote a review Feb 2024
Devon, United Kingdom2 contributions1 helpful vote
Very welcoming and helpful staff: Bechoy and Andrew at reception and Hanna the bar manager. It is my second time in Sultan bey and will definitely return again. Gouna is my favourite spot on the Red Sea and would recommend it more than resorts.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rafik Ragy, Owner at Sultan Bey Hotel
Responded 1 week ago
Dear Valued Guest, Thank you for your glowing review and for choosing Sultan Bey Hotel once again for your stay in Gouna! We're delighted to hear that our staff, including Bechoy, Andrew, and Hanna, contributed to making your experience memorable. It's always our priority to provide welcoming and helpful service to all our guests, and we're thrilled to hear that you found their assistance valuable. We're thrilled to know that you consider Gouna your favorite spot on the Red Sea and that you prefer it over resorts. Your recommendation means the world to us, and we can't wait to welcome you back for your next visit. Looking forward to seeing you again soon Best regards Rafik Ragy Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Geert wrote a review Feb 2024
1 contribution
After just one day we can already tell that this place merits a great review. It's a charming and cosy setting with very friendly staff. Special thanks to RoRo for being such a pleasant and attentive bartender. Great service! We're looking forward to the rest of the week.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rafik Ragy, Owner at Sultan Bey Hotel
Responded 1 week ago
Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience with us, We're thrilled to hear that your first day here was so enjoyable and that you found our setting charming and cosy. Our team strives to provide friendly and attentive service to all our guests, and we're delighted to hear that RoRo made your time at the bar special. I'll be sure to pass along your kind words to her. We hope the rest of your week with us continues to exceed your expectations. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We're here to ensure you have a truly memorable experience. Looking forward to welcoming you again soon Best regards Rafik Ragy Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Simon W wrote a review Feb 2024
1 contribution
Brilliant hotel with amazing service. Location is good and everything you need is in walking distance. We had a great week relaxing, we just came here to go offline from work for a week and sent most of our time sipping drinks by the pool and just chillin’!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rafik Ragy, Owner at Sultan Bey Hotel
Responded 1 week ago
Dear Valued Guest, Thank you so much for your glowing review, We're thrilled to hear that you had a brilliant experience at our hotel and enjoyed our amazing service. It's fantastic to know that our location suited your needs perfectly and that you found everything you needed within walking distance. We're delighted that you had a great week relaxing. Your satisfaction and relaxation are our top priorities, and we're thrilled to have been a part of your memorable experience. Looking forward to welcoming you again soon Best regards Rafik Ragy Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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engkarimbhit wrote a review Feb 2024
Giza, Egypt1 contribution
El Gouna city is mega beautiful place on red sea in Egypt , there are more than hotel ,that can you stay , I attended to sultan bey hotel is a very good accomodation and kind people there , I recommend El Gouna for relaxation And good trip
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Rafik Ragy, Owner at Sultan Bey Hotel
Responded 2 weeks ago
Dear Valued Guest, Thank you so much for staying with us and for taking the time to write your review, We are extremely happy to read that you had an enjoyable stay with us and that you left the Hotel with a positive impression. It is our pleasure to share your words with our team. Looking forward to welcoming you again soon Best regards Rafik Ragy Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Arun A wrote a review Feb 2024
1 contribution
We have a good room with a good view. Service is very good. Food is really very testy en more than you want. We are for 1 week and we come for shore again. The service from the personal is very good. If you have any problems ask to Remon. Hé wil doe everything for you.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: You can ask for everything, they can arrange for you. 👍👍👍👍👍👍
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rafik Ragy, Owner at Sultan Bey Hotel
Responded 2 weeks ago
Dear Valued Guest, Thank you so much for staying with us and for taking the time to write your review, We are extremely happy to read that you had an enjoyable stay with us and that you left the Hotel with a positive impression. It is our pleasure to share your words with our team, especially with Mr. Remon, he will be delighted to know that the service he provided was so helpful to you. Looking forward to welcoming you again soon Best regards Rafik Ragy Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ahmed a wrote a review Feb 2024
1 contribution
Great experience and friendly staff I like all the atmosphere and I can't wait to come back again I would recommend this place to all people to come and visit this unique hotel, It's a fabulous and beautiful view from all rooms, Once again thanks and best of luck
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: All good and fabulous
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rafik Ragy, Owner at Sultan Bey Hotel
Responded 2 weeks ago
Dear Ahmed, Thank you so much for staying with us and for taking the time to write your review, We are extremely happy to read that you had an enjoyable stay with us and that you left the Hotel with a positive impression. It is our pleasure to share your words with our team. We are always very happy when a guest provides feedback about the wonderful service they have received. Looking forward to welcoming you again soon Best regards Rafik Ragy Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mahmoud R wrote a review Feb 2024
1 contribution1 helpful vote
Very beautiful place and wonderful stay The food and drink are excellent, especially Mr . Hakam and the restaurant staff Mr. Hanna at the pool bar is more than wonderful, and the pool workers are beyond excellent, Mr. Mahmoud and Mr . Islam 👍✌️✌️
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Rafik Ragy, Owner at Sultan Bey Hotel
Responded 2 weeks ago
Dear Valued Guest, Thank you so much for staying with us and for taking the time to write your review, We are extremely happy to read that you had an enjoyable stay with us and that you left the Hotel with a positive impression. It is our pleasure to share your words with our team. Looking forward to welcoming you again soon Best regards Rafik Ragy Executive Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the El Gouna area.
PRICE RANGE
£79 - £111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel sultan bey el gouna
LOCATION
EgyptRed Sea and SinaiHurghadaEl Gouna
NUMBER OF ROOMS
115
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SULTAN BEY HOTEL - Updated 2024 Reviews (El Gouna, Egypt)

Frequently Asked Questions about Sultan Bey Hotel
Which popular attractions are close to Sultan Bey Hotel?
Nearby attractions include DownTown Star Bazar (0.09 miles) and Norshek (0.2 miles).
What are some of the property amenities at Sultan Bey Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Sultan Bey Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sultan Bey Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sultan Bey Hotel?
Yes, free public parking nearby and street parking are available to guests.
What are some restaurants close to Sultan Bey Hotel?
Conveniently located restaurants include Kan Zaman Restaurant, Chuchichaschtli, and Bongoyo Restobar.
Are there opportunities to exercise at Sultan Bey Hotel?
Yes, guests have access to a pool during their stay.
Does Sultan Bey Hotel have airport transportation?
Yes, Sultan Bey Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sultan Bey Hotel located near the city centre?
Yes, it is 0.2 miles away from the centre of El Gouna.
Are any cleaning services offered at Sultan Bey Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sultan Bey Hotel?
The staff speaks multiple languages, including English, French, German, and Arabic.