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Hawaii Le Jardin Aqua Park Resort

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Hawaii Le Jardin Aqua Park Resort
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615 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Reviewed 5 days ago NEW

it's very good hotel so clean people are great and i like it so much,there're was a party in it everyday, also they toke us for a disco twice for free! the rooms are so clean. the only thing that wasn't perfect was the food i would give it rate 7 out of 10. but anything else was perfect i...

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Helpful?
1Thank Mahmoud S
salesmgr2017, Guest Relations Manager at Hawaii Le Jardin Aqua Park Resort, responded to this review

Dear Mr.Mahmoud, Thank you for choosing Hawaii Hotels and taking time to share your feedback. We are pleased to know you enjoyed your stay with us and we are hoping to welcome you soon again in our Hotel. All your comments and recommendations concerning the needed improvement will be passed to the Hotel Management in order to make our hotel...

Reviewed 5 weeks ago via mobile

I was so happy in this lovely hotel,a very very special thanks to our animator for the kids club( Asia ) and for her very nice activity during the day in the morning and in the night,our thanks to the house keeper (Ahmed),the lovely environment ,the swimming pool,the beach,the good quality of food,the cleanliness everywhere.thanks to all the stuff

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Helpful?
1Thank Youssef A
salesmgr2017, Guest Relations Manager at Hawaii Le Jardin Aqua Park Resort, responded to this review

Dear Mr. Youssef, We thank you for sharing your vacation experience - we are very happy that you enjoyed your stay in our resort. We will be so happy to see you again! Best Regards, Hawaii Le Jardin Management https://www.tripadvisor.com/ShowUserReviews-g297549-d1092538-r452049525-Hawaii_Le_Jardin_Aqua_Park_Resort-Hurghada_Red_Sea_and_Sinai.html#

Kiev
Reviewed 11 December 2016 via mobile

Our vacation start from warm welcoming at reception which is very important when u just arrived. Cause we came from another hotel... I want to say Thank you dear Magdy for ur hospitality, you build our mood, thanks ur colleague and very polite manager who also was very helpful, i love reception team and wish to see u again. Rooms...

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Helpful?
1Thank bellisema
Bedford, England, United Kingdom
Reviewed 1 December 2016 via mobile

Overall good hotel, big choice of food, had sea view room which was absolutely super to stay in, however there were few small issues in room, but it has been solved immediatley. Very friendly and helpfull staff in reception, restaurant, bar and etc. Amazing animation team, very talkative, always with smile on their faces which keeps guests happy and welcome,...

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Helpful?
Thank Viktorija K
Veliky Novgorod, Russia
Reviewed 22 November 2016 via mobile

That was my second time in Festival Le Jardin with family. The hotel is after repairing, now the name is sound like Hawaii Le Jardin Aqua Park! They keep all the best in this hotel and add even more! The room was new..everything looks clean and renewed. Housekeeping didn't let any day without creative figures from towels ;) Food in...

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1Thank Ирина С
Reviewed 11 November 2016 via mobile

Best hotel in hurghada Best animation team And special thanks to shady hazem who is best of z best ever .... decent...funny ...hard worker and lovely Good is good Rooms are clean Enbst gdn It was one day but was fabulous Plz continue Next time I'll b there also .....,.......... Insha2alah I loved z hotel

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1Thank Loulouazzam
Odessa, Ukraine
Reviewed 3 September 2016

Staying at this hotel for Christmas time! The pool was not heated, it was impossible to swim there. Rooms need to be repaired, we barely had warm water in our bathroom. Front Desk wasn't willing to assist us in this matter. The food was average too.

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3Thank Liudmyla G
Berlin, Germany
Reviewed 11 March 2016

Very beautiful models in the annihilation team. Guest Service Center (Elena) is very skilled and understanding. Most important - wine collection in the bar: Omar Khaggam (red, white, rose), 2013 year. All staff is very nice, friendly, helpful. The territory is beautiful and cleaned. There is Disco Pandora in the territory.

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Helpful?
2Thank Vladimir B
lejardinresort, Guest Relations Manager at Hawaii Le Jardin Aqua Park Resort, responded to this review

Dear Mr. Vladimir, We thank you for sharing your vacation experience - we are very happy that you enjoyed your stay in our resort. The tradition of Egyptian hospitality leaves us at hope that for your next vacation you will choose our hotel again and we will do our best to make it an unforgettable experience. Best Regards, Festival Le...

Cairo, Egypt
Reviewed 3 March 2016

I had bad luck with this stay, it was raining and the lights were off most of my 4 days stay. The food was okay "not bad as I read here and everywhere its just you should eat what you know not anything is there :)" the staff every where were great, helpful and cheerful despite of the circumstances and...

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Helpful?
Thank Hebahamdy
lejardinresort, Guest Relations Manager at Hawaii Le Jardin Aqua Park Resort, responded to this review

Dear Mrs. Heba Hamdy, Thank you for taking your time and posting review about Festival Le Jardin Resort. The feedback from our guests is very important for us and helps us to understand where we are performing to a high standard and the areas where we are in need for improvement. We are sorry that we didn’t accomplish best vacation...

Reviewed 2 March 2016

You will find the worst guys during check in , no smiles, I really sorry for foreigners who suffer from that attitude, I'm Egyptian and I know how to deal with that. Sea has many rocks, it would hurt your legs, I'm going to Hurghada mainly for sea. Animation team says they decreased their salaries, that's why they don't work...

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Helpful?
Thank agawad24
lejardinresort, Guest Relations Manager at Hawaii Le Jardin Aqua Park Resort, responded to this review

Dear guest! Thank You for Your feedback and that You have taken the time to describe your impressions. Please accept our most sincere apology for not being able to provide you with a nice stay according to your expectations. We already replied your comments on another web-sites and want to inform you that internal actions have been done already. Your...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Multilingual Staff
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
This property is 2 minutes walk from the beach. Hawaii Le Jardin Aqua Park Resort situated 11 km north of Hurghada, features 3 swimming pools and a private beach. Hawaii Le Jardin Aqua Park Resort also offers an entertaining Kids Club. This property offers 2 à-la-carte restaurants and offers free WiFi. ... more   less 

Additional Information about Hawaii Le Jardin Aqua Park Resort

Address: km 11 Ahiaa Rd, Hurghada 84517, Egypt (Formerly Festival Le Jardin)
Region: Egypt > Red Sea and Sinai > Hurghada
Price Range: £22 - £48 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hawaii Le Jardin Aqua Park Resort 4*
Number of rooms: 542
Reservation Options:
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Also Known As:
Sunrise Le Jardin Hotel Hurghada
Festival Le Jardin Hurghada
Festival Le Jardin Hotel Hurghada
Hotel Style:
#61 Spa Hotel in Hurghada
#62 Top resorts Hotel in Hurghada
#89 Luxury Hotel in Hurghada
#89 On the Beach Hotel in Hurghada
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Questions & Answers

Here's what travellers have asked, with answers from Hawaii Le Jardin Aqua Park Resort staff and other travellers.
7 questions
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Questions? Get answers from Hawaii Le Jardin Aqua Park Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are great and all can see the sea or the swimming pool”
 of 5 bubbles mahmouds48, 14 Feb 2017 | Read review
“sea view rooms are the best”
 of 5 bubbles vladimirb827, 11 Mar 2016 | Read review
“Pool view as the sea view is not that good”
 of 5 bubbles Hebahamdy, 3 Mar 2016 | Read review
“I stayed in a view where I see only buildings from balcony”
 of 5 bubbles agawad24, 2 Mar 2016 | Read review
“No Comment”
 of 5 bubbles PAXO, 1 Dec 2015 | Read review
5 of 5