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Golden 5 Sapphire Suites Hotel

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68 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 November 2015 via mobile

Complex is very large we was at sapphire, 1 food!!! Husband and son spend 2 day at hospital, 2 need renovation everything is very old 99.1 % Russian tourist, sea is nice, lots of fish, animation all day around all complex , it is Egypt so make ready for everything, but we are enjoy!

Helpful?
1 Thank zana b
Golden5City, Manager at Golden 5 Sapphire Suites Hotel, responded to this review

Dear Zana, Kindly let us seize this opportunity to thank you very much for chosen our hotel for your vacation, to be our valuable guests and for taking the time to share your impressions about your stay with us. We sincerely hope that we can warmly welcome you as soon as our guests again. Therefore we kindly ask you to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 September 2015 via mobile

Big rooms but a little bit stinky, needs more cleaning and maintenance. Half of the hotel is furnished while the other half is neglected Even the name of the hotel is not lit The room service is about a bit slow but they are very polite and helpful.

Helpful?
1 Thank Hassan K
Golden5City, Manager at Golden 5 Sapphire Suites Hotel, responded to this review

Dear Mr. Hassan, Thank you for your opinion. We are very sorry that your second visit to Golden5 City didn’t live up to your expectations and you had to face some negative moments. Let us comment on some points of your review. We admit that the hotel didn’t correspond to your standards. We apologize for the poorly prepared and stink... More 

Almaty, Kazakhstan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 May 2015

myself and my husband have relaxed at this hotel a lot, a quite hotel where you can spend a relaxing holiday, everywhere is comfortable place, the main restaurant, also lobby that you can use a free wi-fi internet. They also provide to whoever like a daily evening entertainment show, swimming pool is large with fresh water. The hotel have also... More 

Helpful?
3 Thank naturantaix
Golden5City, Manager at Golden 5 Sapphire Suites Hotel, responded to this review

Dear valuable guests, We would like to seize this opportunity to thank you very much for chosen our hotel for your stay, for being our valuable guests and for taken the time to write a review about your impressions with us. We are very glad that you were satisfied and that you would like to come next summer once again.... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 May 2015 via mobile

My friends and I much enjoyed staying at this hotel. We enjoyed the service. Staff is very polite. Rooms are clean. No disturbing roommates. Beach is sandy and very clean. Animation staff is friendly and very easygoing. Some night shows were breathtaking. No concerns!

Helpful?
1 Thank Vladislav P
Golden5City, Manager at Golden 5 Sapphire Suites Hotel, responded to this review

Dear Mr. Vladislav, Great Day! We would like to seize this opportunity to thank you very much for chosen our hotel for your stay, for being our valuable guests and for taken the time to write a review about your impressions with us. Add to this we are very pleased to know that you were satisfied with our hotel facilities,... More 

2 reviews
Reviewed 20 May 2015

Came with my friends to the Sapphire hotel for the first time and it was a very enjoying vacation. Very wide rooms, good food, We have also enjoyed evening shows. The hotel have a very wide a large beach while you can get a light lunch. I will come back again to this hotel and I recommend this hotel to... More 

Helpful?
Thank Pavel K
Golden5City, Manager at Golden 5 Sapphire Suites Hotel, responded to this review

Dear Mr. Pavel, Great Day and Best Greetings We would like to seize this opportunity to thank you very much for chosen our hotel for your stay, for being our valuable guests and for taken the time to write a review about your impressions with us. Add to this we are very pleased to know that you were satisfied with... More 

Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 December 2014 via mobile

Hotel was part of 5 hotels "the golden 5" sapphire was miles away from the beach and aqua park we was the only English in the hotel the food was horrible for a 4* bar closed at 12 we had to complain there was no chips or burgers or any English snacks for the kids they eventually gave us 1... More 

Helpful?
2 Thank 1234564nhg
Golden5City, Manager at Golden 5 Sapphire Suites Hotel, responded to this review

Good Day! Kindly we would like to seize this opportunity to thank you for your review. We regret that the hotel did not meet your expectations and that you received negative impressions. Kindly we would like to comment on some points of your review: 1. Dining: Concerning the food we sincerly regret that you did not specify the items, variety... More 

Travellers are raving about these Hurghada hotels

Cairo Governorate, Egypt
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 July 2014

I've been to a lot of hotels in Egypt and in Hurghada before but this place is just plain bad The room service was horrible, I called asking for a towel which I couldn't find in my room, the room service did not send anyone at all for this. Non of the staff are professional and non of them know... More 

Helpful?
2 Thank Mohamed G
Golden5City, Manager at Golden 5 Sapphire Suites Hotel, responded to this review

Dear Mr. Mohamed, Kindly let us take this opportunity to thank you very much for taking your time to write a review about our hotel. We sinceraly regret that the hotel doesn't correspond your expectation and left negative impressions. Kindly we would like to comment on your mentioned points: We would like to apologize for the poor performance of requests... More 

Izmit, Turkey
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 May 2014

when you enter the hotel you will feel the hospitality and the comfort in egypt, because in egypt domesticaly not good you will be in safe in this hotel vs local dealers and poor peoples and also location is great i prefer again to stay there.. thx

Helpful?
3 Thank berrrk
Golden5City, Manager at Golden 5 Sapphire Suites Hotel, responded to this review

Dear valued guest! We would like to take this opportunity to thank you very much for choosing our hotel and that you take your time to write a review. It is our pleasure to serve you at any time and we hope to warmly welcome you once more as soon as possible in our hotel. Therefore we kindly would like... More 

Middlesbrough
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 September 2012

Have just got back from 2 very enjoyable weeks at the Sapphire suites. There is something that is quite confusing at first. We booked to stay at the Sapphire Suites, but upon arrival were put into the Topaz hotel. These two hotels are on the same complex and right next door to each other and operate as one, but our... More 

Helpful?
13 Thank vic h
Southampton, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 September 2012

Me and my family visited Sapphire Suites hotel in July. Considering this was our first visit to Egypt there was a slight unnerving yet excited feeling about how the hotel would be and if we would enjoy our stay, We arrived on the 19th July and first impressions of the hotel reception was it was satisfactory, not the greatest I've... More 

Helpful?
10 Thank PriyankaAroraa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Category: 4 Stars, Deluxe Check in :14:00 Check out :12:00 Location:Located in front of Golden 5 City main entrance. Hotel offers а unique experience with its beautiful landscape, comfortable, luxurious suite accommodation and special facilities..Accommodation:Total of 108 rooms: 100 Superior Suites (62 sq m, 2+2 pers., living room, bedroom, bathroom, balcony / terrace) 8 Standard rooms (43 m2, 2+1 pers., 1 bedroom, bathroom, balcony \ terrace) All Suites are equipped with: Wide bed room (double bed setup) 30 m2, Parlor with 2 sofa beds, 2 satellite TVs ,individual adjustable air condition . Bathrooms feature bathtub,weighting scale, 2 telephone sets (including shower room),Hair dryer, Minibar, safe box, daily clean linen & electricity: AC 220 volts Restaurants:"Moon light" main restaurant, 100 seats (non smoking)Cuisine: International Serving : breakfast, lunch Bars:"Lobby Cocktail -Bar" (all inclusive) "La Brassen Topaz Suites hotel Pool Bar"(all inclusive)(all inclusive) "Mermaid Beach Bar" ... more   less 

Additional Information about Golden 5 Sapphire Suites Hotel

Address: Shahl Hasheesh Road | Golden 5 city hotels, Hurghada 84512, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Price Range: £25 - £59 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden 5 Sapphire Suites Hotel 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
Golden 5 City - Sapphire Hotel Hurghada
Hotel Style:
#94 Luxury Hotel in Hurghada
#97 On the Beach Hotel in Hurghada
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Questions & Answers

Here's what travellers have asked, with answers from Golden 5 Sapphire Suites Hotel staff and other travellers.
2 questions
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Questions? Get answers from Golden 5 Sapphire Suites Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the upper floors have less noise from the road.”
 of 5 bubbles plastiman, 5 Sep 2012 | Read review
“Avoid this hotel”
 of 5 bubbles charliec202, 4 Jul 2012 | Read review
“Book another hotel altogether!”
 of 5 bubbles LisaC518, 4 Apr 2012 | Read review
“Ours was fine. It faced the main road and overlooked gardens.”
 of 5 bubbles vicandmaz, 21 Feb 2012 | Read review
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