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JAZ Makadi Saraya Palms

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90 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Saltburn-by-the-Sea, United Kingdom
Reviewed 13 December 2015

As our Sharm holiday was cancelled , we managed to book this hotel. Glad we did because it is really lovely with great staff. Especially Waseem in reception who helped us tremendously. There are two pool areas...relaxing pool and animation pool. Walk to the beach takes approx 12 mins The hotel faces open views of the golf course etc Mainly...

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Helpful?
1Thank bonnieb197247
Mohamed E, General Manager at JAZ Makadi Saraya Palms, responded to this review
Google Translation

lieber Gast Es freut uns, dass Sie sich für Ihren Urlaub unser Hotel ausgesucht haben doch umso mehr sind wir...

Reviewed 24 November 2015

The rooms were like apartments, very spacious and clean. The food in the restaurant was decent and had a good range of food to suit all. The entertainment poolside during the day was carried out very well by the animation team which included water polo, volleyball, water aerobics and much more. They have a kids club run by Olga who...

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Helpful?
Thank Byard313
Mohamed E, Front Office Manager at JAZ Makadi Saraya Palms, responded to this review

Dear Byard, Thank you very much that you took the time to share your holiday feedback with us. It was a great pleasure that you choose the Jaz Saraya palms for your vacation. Moreover, we are pleased to read that you enjoyed your stay with us and also that the provide service was meeting your expectations. We are looking forward...

Bradford, United Kingdom
Reviewed 20 October 2015

We have just returned from a week at JAZ Makadi Saraya Palms, and have already decided to return next year. The hotel was lovely and the grounds an oasis on the edge of the desert. The food was very good with plenty of variety, watch out for the pickled chilies and limes they were beyond hot. The true stars of...

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Helpful?
Thank hedda h
Mohamed E, Front Office Manager at JAZ Makadi Saraya Palms, responded to this review

Dear Hedda, Thank you very much that you took the time to share your holiday feedback with us. It was a great pleasure that you choose the Jaz Saraya palms for your vacation. Moreover, we are pleased to read that you enjoyed your stay with us and also that the provide service was meeting your expectations. We are looking forward...

Nottingham, United Kingdom
Reviewed 15 October 2015

This Hotel is Amazing the Food is Excellent and varied with Dishes for Everyone the Staff are Helpful and NOTHING is to much trouble if your after a truly relaxing holiday then the Saraya Palms is the place to go

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Helpful?
1Thank MarkHeadland
Mohamed E, Front Office Manager at JAZ Makadi Saraya Palms, responded to this review

Dear Mark thank you very much that you took the time to share your holiday feedback with us. It was a great pleasure that you choose the saraya palms Makadi for your vacation. Moreover, we are pleased to read that you enjoyed your stay with us and also that the provide service was meeting your expectations. We are looking forward...

Guildford, United Kingdom
Reviewed 25 September 2015

Would like to express how fantastic this hotel and apartments are. Our accommodation was very spacious, clean and modern. The restaurants provided lovely food, definitely worth eating on site rather than outside. Golf lovers will enjoy the course next to the complex and the beach and sea are stunning. The water park is close by too. Hassan from animation team...

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Helpful?
Thank Jill E
Mohamed E, Front Office Manager at JAZ Makadi Saraya Palms, responded to this review

Dear Jill. Thank you very much that you took the time to share your holiday feedback with us. It was a great pleasure that you choose the Jaz Saraya Palms for your vacation. Moreover, we are pleased to read that you enjoyed your stay with us and also that the provide service was meeting your expectations. We are looking forward...

Reviewed 18 September 2015 via mobile

The place is very nice, rooms are always clean and tide. Room service are very helpful. We had some problems with our reservation and Mr. Mahmoud from reception was super helpful and supports us and upgraded our room free of charge. Food is nice but not much varieties,they offered us a free of charge birthday cake for my son when...

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Helpful?
Thank Abdelrahman E
Mohamed E, Front Office Manager at JAZ Makadi Saraya Palms, responded to this review

Dear Mr. Abdel Rahman, thank you very much for taking the time to share your holiday feedback with us. It was our pleasure to be your host and we are delighted to read that you enjoyed our quiet and relaxing atmosphere as well as the service in the restaurant and in all other hotel facilities around. Once again thank you...

Reviewed 15 September 2015 via mobile

We stayed at the saraya palms from 25th August until 5th September 2015. We had the most amazing time. The hotel is lovely and clean with very spacious rooms. The beds are huge and so comfy. We had a ground floor apartment with two bedrooms.the bathroom had a full size bath and shower. The grounds of the hotel are stunning...

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Helpful?
Thank salinalovessun
Mohamed E, Front Office Manager at JAZ Makadi Saraya Palms, responded to this review

Dear Guest, thank you very much for taking the time to share your holiday feedback with us. It was our pleasure to be your host and we are delighted to read that you enjoyed our quiet and relaxing atmosphere as well as the service in the restaurant and in all other hotel facilities around. Once again thank you very much...

Cairo, Egypt
Reviewed 30 May 2015

I have a great holiday in Makadi Saraya Palms !! I think we will come back again !! All lot of thanks for animation time they make fun every time !!!One restaurant and three bars (two near the pool and one on the second floor where the animation). The food is delicious and varied (try very). Clean, the staff is...

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Helpful?
2Thank Olya Z
Mohamed E, Front Office Manager at JAZ Makadi Saraya Palms, responded to this review

Dear Olya, Thank you very much that you took the time to share your holiday feedback with us. It was a great pleasure that you choose the Jaz Saraya Palms for your vacation. Moreover, we are pleased to read that you enjoyed your stay with us and also that the provide service was meeting your expectations. We are looking forward...

Cairo, Egypt
Reviewed 28 May 2015

it was realy nice vacation we spent with our family, its quite nice place for chilling the services are realy good nice team work in all the hotel my family love it so much. we will come back as soon as possible

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Helpful?
1Thank ahmed631
Mohamed E, Front Office Manager at JAZ Makadi Saraya Palms, responded to this review

Dear Mr. Ahmed Thank you very much that you took the time to share your holiday feedback with us. It was a great pleasure that you choose the Jaz Saraya Palms for your vacation. Moreover, we are pleased to read that you enjoyed your stay with us and also that the provide service was meeting your expectations. We are looking...

Cairo, Egypt
Reviewed 27 April 2015

The hotel is nice and the staff is great. The rooms are most spacious and very comfortable. However I found it not suitable for my family for the following reasons: 1- The distances to be walked from/to any place in the hotel are vast, becomes a problem if you have a couple of toddlers. 2- The area lacks activities, or...

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Helpful?
1Thank Hazem E
Mohamed E, Front Office Manager at JAZ Makadi Saraya Palms, responded to this review

Dear Mr. Hamza Thank you very much that you took the time to share your feedback with us. We are deeply sorry to read that the first impression didn't met your expectations. However after your feedback which you gave us in the hotel during your stay, we would like to inform you that the hotel is family hotel with soft...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation

Additional Information about JAZ Makadi Saraya Palms

Address: Madinat Makadi | Safaga Road, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Price Range: £59 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JAZ Makadi Saraya Palms 4*
Number of rooms: 102
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from JAZ Makadi Saraya Palms staff and other travellers.
6 questions
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Knaresborough, United Kingdom
over a year ago

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Questions? Get answers from JAZ Makadi Saraya Palms staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“for us quiet rooms were best round the quiet pool area”
 of 5 bubbles bonnieb197247, 13 Dec 2015 | Read review
“All the rooms have a pool view, we were on the third floor, we would probably ask for second floor next time as it was quite a climb”
  • Quiet Pool
 of 5 bubbles 416heddah, 20 Oct 2015 | Read review
“Ground floor will help cut down the walking around this large complex”
 of 5 bubbles 891jille, 25 Sep 2015 | Read review
“Best views”
 of 5 bubbles 127olyaz, 30 May 2015 | Read review
“Rooms closer to the restaurant and pool are better in case you don't want to walk a lot back and forth for every meal.”
 of 5 bubbles 190hazeme, 27 Apr 2015 | Read review
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