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It is very hard to find a front desk local number, their website and all travel sites list a call center somewhere far far away. Eventually I located the number on a 3rd party convention center information page. The call center doesn't have detailed information...More
Response from Natalie Q, General Manager at Comfort Suites at WoodbridgeResponded 2 weeks ago
Thank you for taking the time to leave feedback about your recent stay with us. Please accept my sincere apology for your dissatisfaction during your stay. Your feedback will be shared with our staff to ensure these situations are handled differently in the future. We...More
Emma is excellent at her job, she is friendly, always smiling & give us a warm welcome ,she goes above & beyond to help the guest & make our stay comfortable, she remembers her regular guest ,she is an assets to the company, Keep up...More
Thank Shelly T
Response from Natalie Q, General Manager at Comfort Suites at WoodbridgeResponded 4 weeks ago
Thank you for your wonderful feedback from your recent stay. I have shared your comments with our front desk staff and her and we all thank you for your loyalty and wonderful comments. We hope to see you again soon!
Pleasant and nourishing hot breakfast replenished by friendly hostess Elizabeth! She even circulated the area with coffee!
Front desk staff helped with multiple requests regarding parking, TV remote explanation and pool availability at property next door.
I shall return!More
Response from Natalie Q, General Manager at Comfort Suites at WoodbridgeResponded 5 weeks ago
Thank you for your wonderful feedback from your recent stay with us! We are thrilled to hear you enjoyed yourself along with breakfast and our staff. We will use your comments to strive to continue to provide each guest with superior service every time they...More
We stayed here for one night after we decided to come up to the city a day earlier than planned and we couldn't get the other hotel we had already booked. It was really nice. The room was huge. It was clean, quiet, and dark....More
1 Thank MelissaClaire93
Response from Natalie Q, General Manager at Comfort Suites at WoodbridgeResponded 4 April 2018
Thank you for taking the time to fill out our survey from your most recent stay with us. We are pleased to hear you enjoyed our rooms and breakfast. We are also glad to hear that your mother's bag was found and returned safe and...More
I stayed here for several weeks. My biggest dislike is the limited parking. Luckily, I was allowed to park at the hotel next door because almost half the time there were no available parking spaces at this hotel. The hotel was clean. The rooms are...More
Response from Natalie Q, General Manager at Comfort Suites at WoodbridgeResponded 27 March 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More