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Jaz Makadi Saraya Resort

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Jaz Makadi Saraya Resort
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1,558 Reviews from our TripAdvisor Community

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Showing 880: English reviews
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London, United Kingdom
Reviewed yesterday NEW

It's been said many times but this hotels most valuable assets are its staff , friendly,courteous, helpful, respectful just a credit to their profession, we have been to Egypt many times and stayed in Jaz hotels before but this hotel has offered the best service by far. I realise that while we were there the hotel was only at around...

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Helpful?
Thank N83CAanthonys
Portsmouth
Reviewed 3 days ago NEW

First time in Egypt ,stayed at this fabulous hotel ,all staff were polite ,friendly and welcoming ,food was fantastic with so much choice ,very clean and comfortable , miss you all already , made my daughter feel really special thank you .. Chakron

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Thank K4410HGdenisew
Ashraf A, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, Thank you very much for sharing your positive review with other travelers on Trip Advisor. We are truly happy to know that you have enjoyed your stay with us and we hope to have the chance of welcome you soon again. We look forward to welcome you soon again. Kind regards, Ashraf Abou Zeid General Manager

North Yorkshire, United Kingdom
Reviewed 3 days ago NEW

Family holiday was great experience for us as a family excellent customer service from jaz makdi Saraya resort all the team was amazing very helpful and very kiddy freindly the hygiene and cleanliness in the hotel was outstanding I would recommend this hotel

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Thank 567naz2017
Ashraf A, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, Thank you very much for sharing your positive review with other travelers on Trip Advisor. We are truly happy to know that you have enjoyed your stay with us and we hope to have the chance of welcome you soon again. We look forward to welcome you soon again. Kind regards, Ashraf Abou Zeid General Manager

Kirk of Shotts, null, United Kingdom
Reviewed 3 days ago NEWvia mobile

Perfect holiday destination. I love egypt and couldn't wait to get here. Hotel is beautiful. Staff are well mannered and very helpful. 10 minutes from a beautiful beach. Food is great. Lots of choice and definitely something for everyone. Pools are well maintained . Rooms are large and spotlessly clean.

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Helpful?
Thank Tabatha R
Ashraf A, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, Thank you very much for sharing your positive review with other travelers on Trip Advisor. We are truly happy to know that you have enjoyed your stay with us and we hope to have the chance of welcome you soon again. We look forward to welcome you soon again. Kind regards, Ashraf Abou Zeid General Manager

Reviewed 4 days ago NEWvia mobile

Absolutely the most relaxing holiday we have ever had. The staff couldn't do enough to please and made this a honeymoon never to be forgotten. Cannot recommend this resort highly enough. Hany made art out of our towels every day. Moustafa made us a musical party at breakfast when hearing it was our honeymoon and Ahmed made sure we were...

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Helpful?
1Thank SallyVickerstaff
Ashraf A, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, Thank you very much for sharing your positive review with other travelers on Trip Advisor. We are truly happy to know that you have enjoyed your stay with us and we hope to have the chance of welcome you soon again. We look forward to welcome you soon again. Kind regards, Ashraf Abou Zeid General Manager

Reviewed 4 days ago NEWvia mobile

Have to say what a great place! The staff are excellent and cater for all your needs, nothing is too much trouble. We visited for half term arriving on 17/02 for 7 nights, with our little boy aged 5. For the whole week we thoroughly enjoyed and our little one thoroughly enjoyed. Rooms are very nice and cleaned daily and...

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Helpful?
1Thank Steveredwatts
Ashraf A, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, Thank you very much for sharing your positive review with other travelers on Trip Advisor. We are truly happy to know that you have enjoyed your stay with us and we hope to have the chance of welcome you soon again. We look forward to welcome you soon again. Kind regards, Ashraf Abou Zeid General Manager

Basingstoke, United Kingdom
Reviewed 5 days ago NEWvia mobile

This is the 4th time back to Saraya within the year. There are no bad words to say about the hotel or the staff that are here. Everyone is very welcoming, polite and always have a smile on their faces. Moustafa at reception is always willing to help no matter what the situation is, Day or Night. Kamel the bar...

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Helpful?
1Thank Sophie_Smith98
Ashraf A, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, Thank you very much for sharing your positive review with other travelers on Trip Advisor. We are truly happy to know that you have enjoyed your stay with us and we hope to have the chance of welcome you soon again. We look forward to welcome you soon again. Kind regards, Ashraf Abou Zeid General Manager

London, United Kingdom
Reviewed 1 week ago

Went with my kids, they had a lovely time and enjoyed the water park. The food was great with different varieties, didn't need to go to the a la cart as the main restaurant had different choices to suite different diets. Fun stay overall and will definitely book again. Keep up the good work and see you again soon on...

Review collected in partnership with this hotel
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Thank dinas860
Ashraf A, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, Thank you very much for sharing your positive review with other travelers on Trip Advisor. We are truly happy to know that you have enjoyed your stay with us and we hope to have the chance of welcome you soon again. We look forward to welcome you soon again. Kind regards, Ashraf Abou Zeid General Manager

Rotherham, United Kingdom
Reviewed 1 week ago

Booked last min for a Break in the sun, normally go to Sharm but flights were stopped at the time. The hotel was lovely and the staff were very attentive the cocktails they did were all fab. Because of the flight situation the hotel was quiet so was able to dine at our choice every night although the Steak house...

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Thank rachel w
Ashraf A, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, Thank you very much for sharing your positive review with other travelers on Trip Advisor. We are truly happy to know that you have enjoyed your stay with us and we hope to have the chance of welcome you soon again. We look forward to welcome you soon again. Kind regards, Ashraf Abou Zeid General Manager

Skanderborg, Denmark
Reviewed 1 week ago

excellent vacation - this hotel is very very good - it might not bee top top quality in compared to other 5 stars - but he staff front front office to bar to poolboy all and also the excellent animation makes you want to come again and again - to make you feel like home while away Allan Randrup

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Thank allanRandrup
Ashraf A, General Manager at Jaz Makadi Saraya Resort, responded to this review

Dear Guest, Thank you very much for sharing your positive review with other travelers on Trip Advisor. We are truly happy to know that you have enjoyed your stay with us and we hope to have the chance of welcome you soon again. We look forward to welcome you soon again, Kind regards, Ashraf Abou Zeid General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Makai Tukai
Makai Tukai
Cuisines: Sushi, Asian, Chinese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Jaz Makadi Saraya Resort

Address: Safaga Road | Madinat Makadi, Makadi Bay, Hurghada, Egypt (Formerly Iberotel Makadi Saraya Resort)
Region: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Price Range: £51 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jaz Makadi Saraya Resort 5*
Number of rooms: 325
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Travelocity so you can book your Jaz Makadi Saraya Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberotel Makadi Saraya Hotel Makadi Bay
Iberotel Makadi Saraya Bay
Hotel Style:
#1 Family Hotel in Makadi Bay
#2 Romantic Hotel in Makadi Bay
#3 Top resorts Hotel in Makadi Bay
#6 Luxury Hotel in Makadi Bay
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Questions & Answers

Here's what travellers have asked, with answers from Jaz Makadi Saraya Resort staff and other travellers.
272 questions
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8 months ago

See all questions (272)

Questions? Get answers from Jaz Makadi Saraya Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms are facing in towards the pools although the quieter rooms are around the "quiet pool "”
 of 5 bubbles 933lynnh, 19 Feb 2017 | Read review
“Block 5 and 6 are great”
 of 5 bubbles TracyO1972, 14 Feb 2017 | Read review
“Block 4, top floor (suites) overlook pool and get the sun all afternoon into evening.”
  • Standard shower room
  • Room 4209 lounge/dining area (outside is a balcony with chairs/table)
  • Room 4209 bedroom (small standing balcony)
  • Room 4209 kitchenette (dual hob out of sight)
  • Room 4209 lounge area (outside are chairs/table on balcony)
  • Room 4209 lounge/dining area
 of 5 bubbles 138jamesn, 14 Feb 2017 | Read review
“If out of season ask for balcony with sun all day”
 of 5 bubbles 1seafood, 7 Feb 2017 | Read review
“it was quiet when we went and was upgraded for free....”
 of 5 bubbles kazyi, 5 Feb 2017 | Read review
5 of 5