Serenity Alma Heights
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Serenity Alma Heights

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Pool
Pool & Beach (874)
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Room & Suite (488)
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About

4.5
#7 of 16 resorts in Makadi Bay
4.2 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.4 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
The Serenity Fun City is a 8-minute walk from the beach and located on the west bank of the Red Sea in the area of Makadi Bay. One of the most striking features is the Theme Park, a unique amusement park in the Red Sea Region, including the Aqua Park with a variety of water slides and pools for all age ranges, Luna park with various games, kids club, children's playgrounds, video games room and 6D cinema.. This Resort offers a main buffet restaurant and 5 a la carte restaurants - Italian, Asian, Oriental, Sea food menu, food court and 4 large bars either in the lobby or at the swimming pools with an aqua park view
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Diving
Game room
Babysitting
Parking
Wifi
Fitness / spa changing rooms
Fitness classes
Sauna
Lazy river
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Tennis court
Water park
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Facial treatments
Hammam
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Park View
Trendy
Languages Spoken
English, French, Russian, Arabic and 1 more
4.5
4.5 of 5 bubbles4,426 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Serenity Alma Heights earns rave reviews for its exceptional service, with staff members frequently commended for their friendly and personal touch. While some rooms are lauded for being clean and spacious, others are noted as needing an update. Guests appreciate the value for money and the wide array of amenities, such as the water park and pools, despite some additional costs. The hotel's location offers stunning scenery close to activities, yet for some, it feels a bit isolated. The cleanliness and engaging atmosphere of Serenity Alma Heights are consistently highlighted by visitors.
Location
Picturesque
Atmosphere
Lively
Rooms
Dated
Value
Affordable
Cleanliness
Spotless
Service
Attentive
Amenities
Comprehensive

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4,426Reviews1,572Q+A100Room tips
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Detailed Reviews
Hannah Lc wrote a review Feb 2020
5.0 of 5 bubbles
We visited with our 7 year old son for a week, we had great service throughout the duration of our stay, and the staff really do make the hotel, nothing was too much trouble, the cleaner for our area of the hotel (area covering room 6011) checked with us every morning if we needed anything and was always on hand to assist with any needs/wants, and showed genuine concern that we had the best week possible. The waiters were consistently excellent, all helpful, friendly and efficient, our son is a particularly fussy eater and very shy,the waiters checked in at every meal to ensure that he had enough choice, and were great at communicating with him, and completely reinforced the child friendly atmosphere. The asain restaurant was superb. Water park is great and fun for all the family. Jo in guest relations was amazing, consistently friendly, efficient and nothing was to much trouble, and always had time to go the extra mile to make the stay memorable. We typically never return to the same hotel/area twice however plan to return in Sept as the service received was that good. We went on a couple of trips via the reps and also arranged our own shopping trips, and felt completely safe inside and outside of the hotel. The desert star gazing trip is a must, and you get far more than advertised on the brochure, the rep from travelco that took care of us whilst on the trip made it a trip never to forget, funny, knowledgeable and warm, and the day couldnt have been any better. I had some beauty treatments from the hotel salon and regularly have treatments in the uk, best pedicure ever, and great value for money. Would strongly recommend this hotel to families with children of all ages, as the service really was flawless and more than enough to keep all ages entertained. Felt completely safe throughout, finally lifeguards deserve full recognition, saw them respond instantly to a child that was struggling on two occasions in the pool and it was clear they were paying full attention at all times, which really helped us relax as parents. The staff really do make the hotel!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel M, Guest Relations Manager at Serenity Alma Heights
Responded 15 Feb 2020
Dear Hannah Thank you for choosing Serenity hotels on your recent trip to Egypt. It was a pleasure to have you stay with us. Thank you for taking time to write such a thoughtful review of the hotel on Trip Advisor. We are pleased to read that you had a pleasant and comfortable stay with us and found all the services and amenities to your expectations. The soul and essence of any hotel lies in its people, that’s the core aspect of hospitality. We strive to exceed expectations of all our guests with seamless service and a genuine smile to go with it. We agree with you wholeheartedly that our hotel team goes above and beyond to provide exceptional service to all our guests. Thank you once again for your words of encouragement and we look forward to welcoming you again in the coming seasons to the Serenity. With best regards, Guest Relations Service
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Malika Love K wrote a review Jan 2020
5.0 of 5 bubbles
Animation team youssef was very helpful and very entertaining they hotel staff always very kind and and love to go out of there way to do there very best. Great dancers. And lively to approach love the hotel and staff always very helpful. Wendy and jo from the hotel guest relations can not do enough for you they go the extra mile to make sure u feel welcome and happy and any questions or anything you need are always there to help. The bar staff and one in particular who worked the foid court outside and the lobby bar mahmood was always bringing our drinks and always smiling which made our holiday complete. The entertainment staff Elizabeth who came to speak with us majority of our holiday and wave us off on our departure was so lovely and made sure we was ok. Martin, honda and the rest of the entertainment team was amazing. We stayed on the ground floor and we had room 6002 and our hotel cleaner was so kind made sure my little boy have a towel animal Every time he cleaned our room. The hotel on a overall was lovely just a little dissapointed about the area with shops because it was very expensive to buy things here. I do hope to come back when a little warmer and stay again lovely meeting you all. Thank you to all the staff on reception you are all lovely to staff and hotel are expectional.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel M, Guest Relations Manager at Serenity Alma Heights
Responded 22 Jan 2020
Dear Malika, Thank you for taking the time to post your review on TripAdvisor. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations in regards to the service delivered. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels and we do appreciate your kind recognition. We will be looking forward to welcoming you back to Serenity again soon. Kindest Regards, Guest Relations
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Marie B wrote a review Jan 2020
Cloughey, United Kingdom
4.0 of 5 bubbles
Stayed at Serenity Fun City 1st week in jan with family.
The hotel is not quite as impressive as the pictures show and is a little tired and in need of a refurb. Husbands side of bed was collapsed and room not as expected so we upgraded (paid) the following day.

On the positive side. The staff are exceptional and cannot do enough for you. From reception staff to waiters and cleaners. All are so helpful, friendly and hardworking. Took a lot of care of my 84 year old father who struggles to walk far and up steps. His cleaner Abd-Elfatah was brilliant getting extra covers and a heater as it was a bit nippy especially at night time. Cannot thank the staff enough!

The choice of food was absolutely grand. Lots for everyone and the pastries were so beautifully presented it was almost a shame to eat them! We used the french restaurant al a carte - really lovely and would recommend but bit disappointed with the Asian. Food wasn’t great and red wine was served out of a baileys Irish cream bottle for which my father understandably complained about. It was horrible and begs question where was it sourced. He then got a nice glass of red from a bottle so all ended well!

Water Slides were best we have used and with 10 year old son these are highest priority!! Pool water in the slide area was heated which was also great.

The snorkelling from the pier was a real surprise. The variety of marine life and coral was just fantastic. Anyone visiting this hotel definitely has to go in !

We’ve been fortunate in being to a good few places (Sunrise Royal Makadi in Hurghada, Sharm, Turkey and Spain) and overall while I have a few niggles over the building etc it was still a lovely trip which was made by the exceptional staff😊
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel M, Guest Relations Manager at Serenity Alma Heights
Responded 15 Jan 2020
Dear Marie Thank you for taking the time to post your review on the Trip Advisor. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations in regards to the service delivered. We put a lot of effort in to maintain the highest standards of service our guests would expect from our hotels and we do appreciate your kind recognition. We will be looking forward to welcoming you back to Serenity Makadi Beach soon. Kindest Regards, Guest Relations
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Ray B wrote a review Jan 2020
Dagenham, United Kingdom
+1
3.0 of 5 bubbles
The reason why o just giving 3 stars is that hotel need complete refurbishment as is very old ac on room doesn’t blow any heat we did visited the resort on 9th of Jan, we initially booked for 9 nights hotel is huge with lots of activities but its like going in granny’s home in the old days. We only stayed 2 nights and we did go somewhere else we wasted the money.Staff is lovely very nice and polite.
Downside on main buffet there isn’t section for kids only with smaller table and chairs, we did mention that to the Operation Manager and he said they will do that. Food is average i had very high expectations as i hve been before in sharm and nothing to compare with. Would i go again? If the hotel upgrade the rooms showers facilities around lobby area with old sofas that you wont find them in street install windows on the corridors which is freezing cold walking by in January yes.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel M, General Manager at Serenity Alma Heights
Responded 27 Jan 2020
Dear Guest, Thank you for your review and for having stayed in our hotel. Our updating and upgrading plans are continuously going on. So please remain in touch with us so we can keep you updated. Then it will be our pleasure to welcome you again to our hotel and present you the holiday you wish. Best regards Sherif Sabry Hotel Manager
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june m wrote a review Jan 2020
Liverpool, United Kingdom
5.0 of 5 bubbles
Second visit to serenity and was once again not disappointed. The Hotel is amazing and caters for young and old. The staff at the hotel from check in/animation/restaurant/bar staff guest relations all staff are a credit to this hotel and make your stay amazing always happy to help and smiling which is lovely to see. Martin/Luca/Clinton from animation team are really great guys and always very helpful also and keep the young and old entertained daily/nightly. The restaurants are immaculate great selection each night and not repetitive and Would highly recommend visiting one if not all of the al la carts restaurants worth a visit. Also around the complex there are plenty of food outlets serving fresh food from pizza/burgers fish and chips etc, so plenty of variety even for fussy eaters. Rooms are immaculately cleaned daily by cleaners who are really pleasant. Would just like to say a big Thankyou to management as well as Wendy from guest relations and her colleagues as during our visit my mum who is 74 tripped and fell over and needed to attend hospital And they were amazing in offering support and checking that we were ok and if we needed anything, they also provided my mum with a wheelchair to get around the complex for the duration of our stay. Thankyou so much.
Can’t speak highly enough of this hotel and would definitely recommendation this hotel to anyone who was considering a holiday to hurghada. Will definitely be returning next year again.

Cole Family x
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel M, Guest Relations Manager at Serenity Alma Heights
Responded 23 Jan 2020
Dear Valued Guest, Thank you posting a wonderful 5 star review about your vacation here with us. We value our esteemed guests at all times and our staff and management teams are going an extra mile to ensure them a most memorable and comfort time. We are pleased to know that you entirely enjoyed your holidays with us, much appreciation for the high praises of our high standards of cleanness and food quality. We hope to see you soon in our sunny resort again. Kindest regards, Guest Relations Service
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Maha M wrote a review Mar 2020
5.0 of 5 bubbles
We spend two weeks in Serenity Fun City with the family, 5 adults and 2 kids, and everyone had a great time. From the moment we reached, which was late at night, we felt very welcomed and well taken care of. The rooms we were provided were simple but nice and clean with all the basic amenities. There are two pool areas, one that suited the kids with warm water and slides, and another one more relaxing. Both areas were always very clean and tidy and watched by staff members who were always very kind, friendly and helpful. The main restaurant always had a large selection of fantastic food for every meal and it was of really good quality. The cooks and waiters were very reactive to our needs, a large table was always set for us and the service exceeded our expectations, with a few personal attentions. The common areas were also well organized and comfortable for people to relax, listen to live music, watch the show, enjoy a few drinks. The rides were great for the kids as they opened when the slides closed and were free for 2hours every day. We would always remember our stay in Egypt, and this is definitely thanks to the staff and their great work! We highly recommend this place for families as everyone would find his own satisfaction.
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Date of stay: February 2020
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, General Manager at Serenity Alma Heights
Responded 6 Mar 2020
Dear Maha, We do appreciate your endeavor in posting a review on your vacation at Serenity, we would like to seize this very chance and express our genuine gratitude for your lovely comments concerning our genuine hospitality and top notch service. We are always there at your disposal to provide you with an exclusive treatment and utmost care to guarantee you a most pleasant vacation. We very much look forward to you returning in the near future. With best regards, Guest Relations Service
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Tina M wrote a review Jan 2020
Wolverhampton, United Kingdom
+1
5.0 of 5 bubbles
This place was recommended to us by a friend, and we were not disappointed.
Firstly on arriving we were served Hibiscus tea lovely very cold , very refreshing, bell boys took our bags, check in was very speedy no messing about . We were in room 5114 a great view of pools , balcony was large enough and a sun trap until midday at least.
We arrived for dinner and were not disappointed good array of different foods with at least 1 if not 2 cooking stations as well as buffet, no pork served which is probably obvious. Beef, chicken turkey and fish (ooh lovely) very very moist and fresh. Roast potatoes mash wedges and chips , also several rice dishes , pasta dishes meat and veggies. A vast array of desserts fruit and salads also different cultural foods on different days .
Waiter service exemplary especially Ahmed Salla, Youseff (excuse me ) lol and Ibrehem and others we did laugh a lot at my husband attempts at Egyptian but their English was better lol .
Good English guest liaison via Joy and Wendy always go to them first they will try their best to sort out any suggestions or problems and organise your bookings with the other restaurants 5 in all Asian, French, Italian, Oriental and Mexican
There is an Elevator near La Monde restaurant which goes up to both floors for shops and entertainment rooms (in the winter) otherwise entertainment is outside by the water park , this is also where the dart board, table tennis table is , there are 2 places to eat outside by the smaller pools and the water park.
We had several phone calls from reception and the guest liaison team asking if we had enjoyed / were enjoying our stay .
The only down side WEATHER which no one has any control of very very windy so don’t go in Jan go later in year unless you don’t mind the wind , the drivers (oh dear ) a bit adventurous to say the least all in all a fantastic holiday will definately be going back If you do go take pity on Joy and Wendy and take some extra shower foam and shampoo. Also Fairy washing liquid and fabric conditioner sometimes they are home sick . Make sure you don’t throw any sun tan lotion away leave for other guests.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel M, Менеджер по обслуживанию клиентов at Serenity Alma Heights
Responded 30 Jan 2020
Dear Tina We do highly appreciate that you found the time to share your opinion on Tripadvisor. We are enormously glad to discover that you thoroughly enjoyed your stay with us and truly appreciate your kind comments in regards to our outstanding employees. Thank you for recognizing our services and we, in turn, are delighted to acknowledge your satisfaction, which is indicative of the fact that our sunny property does meet our guests' expectations. We are looking forward to welcoming you back again to guarantee another flawless holiday experience. Kind regards, Guest Relations Service
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Pioneer49880948145 wrote a review Mar 2020
4.0 of 5 bubbles
Dear Staff and Guest,

Hope everyone is keeping safe and well at this difficult time. Just like to say that myself and my daughter had a brilliant time at the hotel. Staff could not do enough for us. I would like to thank Mohammed and the cleaning staff who left our room spotless everyday, the supervisors who went out of their way to make our stay as comfortable as possible as we requested a change of room due to noise (which they did immediately, this is obviously depending upon availability, at the time of your stay ). I would especially like to thank a lovely lady called Jo ( who is he guest liaison manager) who went above and beyond by making sure our taxis where booked and helping me look for my paperwork, when I thought I had lost it.

Take care everyone
From the 2 ladies that stayed in rm 5115
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, General Manager at Serenity Alma Heights
Responded 22 Mar 2020
Dear Valued Guests, Thank you for taking the time to post your review on TripAdvisor. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations in regards to the service delivered. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels and we do appreciate your kind recognition. We will be looking forward to welcoming you back to Serenity again soon. Kindest Regards, Guest Relation
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Kirsty R wrote a review Feb 2020
Preston, United Kingdom
4.0 of 5 bubbles
Stayed for 2 weeks at the Serenity Fun City in August 2019. 2 adults, 2 children and the children had a great time. Variety of food was good. Recommend the Italian and the steakhouse which is located in the sister hotel across the road. The staff cant do enough for you. The snorkeling in the corals is amazing, I would recommend buyting your own snorkeling mask as it became apparent whilst there that the people who rent the equipment do not clean it after each and every use. We also did the quad bikes through the desert too which was great and highly recommended.
My partner got ill whilst there with a touch of the ol’ deli belly and was recommended to visit the onsite pharmacist. Not necessarily saying it was the food or anything to do with the hotel, probably a change in temperature and over indulgence but I would recommend that you go on holiday fully loaded with Dioralyte, Diocalm and rehydration salts. The tablets you get from the pharmacist soak up the water in your body which in turn, leads to you becoming dehydrated. We then spent the best part of a day being in the local clinic hooked up to a drip and came away £700 lighter!
Overall the holiday was good and there is plenty for the children to do. My only critism of this hotel was the beer! It was served in warm glasses and more often than not, it was flat and also, the nighttime entertainment needs to be improved. Once the show finishes at 10.30-11.00pm, everyone goes back to their rooms. There needs to be additional entertainment on in the hotel for those who aren’t early sleepers!! Other than that, would definitely recommend.
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Date of stay: August 2019
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel M, Guest Relations Manager at Serenity Alma Heights
Responded 19 Feb 2020
Dear Valued Guest, We would like to personally reply and thank you for taking the time to share your impression about our hotel. We were delighted to read your comments in which you praise the efficiency of teamwork and an excellent hospitality of hotel’s staff. Such encouraging comments are very rewarding for our staff. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels. Once again thank you and we look forward to hopefully greeting you here again at Serenity Hotels and Resorts Kindest Regards, Guest Relations Service
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appy day wrote a review Mar 2022
5.0 of 5 bubbles
We went on a family holiday (my wife, our 4 kids and my wife’s brother) to Serenity Fun City as a change to our planned holiday to Gran Canaria (covid rules changed there 2 weeks before) and I definitely think we got a better holiday.

The location is beautiful, stunning views of the mountains in the distance. Our hotel was superb, very clean and smartly laid out with lots of space. We had two twin rooms (brother in law had another room on other side) which were very clean and nicely laid out. The room cleaners were superb, always kept bottles of water in our fridges topped up, and even made patterns with the blankets which made coming back to the room a lovely surprise. The balconies provided a great place to sit and watch the sun rise and set.

The food hall and restaurants within the hotel were great, amazing choices of food daily for everyone, with vegan and vegetarian choices available. Again we could not fault the staff, tending to our drinks, ensuring every visit was perfect. After a day or two we made friends with most of the staff, but one of the staff, Mamdouh Atta Hussein, became like our personal waiter. He greeted us like old friends on every visit, saved us a table with seven seats and even had our regular drinks order ready for when we arrived. Mamdouh was always friendly and very attentive. He really looked after us as well as other guests. Nothing was too much trouble. He is a credit to the hotel.

The pools were fantastic, the kids had so much choice but loved the wave pool and flumes. Again the staff here were great, would collect loungers and drinks, nothing was too much trouble. There were shops located in the hotel, a spa, hairdressers, you could book boat trips, quad bike / horse riding in the desert and all reasonably priced if you don’t mind a quick haggle.

A short walk through the sister hotel led to a private beach, equipped with a bar, beachside restaurant and all the Red Sea associated diving trips. There were lots of sun bed’s with umbrellas ready for use with the usual helpful staff awaiting to help you. The sea itself was beautiful, a pier led you over the coral to where a lifeguard watched you swim and snorkel on the beautiful reef. So many vibrant colours and species of fish.

It was a shame to leave. It was a beautiful place and the staff were so nice and friendly and made it their mission to make each day the best day possible.

Totally recommend.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, General Manager at Serenity Alma Heights
Responded 8 Mar 2022
Dear Valued Guest, Thank you for taking the time to post your review on the Trip Advisor. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations in regards to the service delivered. We put a lot of effort in to maintain the highest standards of service our guests would expect from our hotels and we do appreciate your kind recognition. We will be looking forward to welcoming you back to Serenity Fun City Hotel again soon. Kind Regards Zhanna Guest Relations
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Answer from Matthew B
Stourbridge, United Kingdom112 contributions12 helpful votes
Yes you have to pay for the fair rides, you pay for tokens which you can then use on the rides. Rides worked out at around £1.50 per ride.
Getaway669706 asked a question May 2024
21 contributions9 helpful votes
Hi do the rooms have shower gel and shampoo or do I need to pack my own
Answer from viviana v
Oradea, Romania13 contributions
yes, they have shower gel, shampoo and body cream
Rebecca wrote a tip 8 Jul
12 contributions3 helpful votes
5.0 of 5 bubbles
"Go see Dasha in public relations at main reception, she will sort out how to book your meals. She's fantastic."
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Rubina N wrote a tip 6 Jul
14 contributions
5.0 of 5 bubbles
"They give tokens for the theme park to go in rides for free use them!!"
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Priya wrote a tip 2 Jul
94 contributions9 helpful votes
5.0 of 5 bubbles
"Definitely tip the staff, even the guys who do the general cleaning around the hotel and gardeners, they really do appreciate it. It gets"
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Piotr wrote a tip 1 Jul
Siechnice, Poland2 contributions3 helpful votes
5.0 of 5 bubbles
"Great service, delicious food but the best are the attractions for children and Mrs. Maria Ayman ❤️ who takes wonderful care of us during ou"
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Orla M wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"None couldn't fault it "
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Not the right property for you?
There are more places to choose from in the Makadi Bay area.
PRICE RANGE
£86 - £123 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Serenity Hotels & Resorts
LOCATION
EgyptRed Sea and SinaiHurghadaMakadi Bay
NUMBER OF ROOMS
579
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SERENITY ALMA HEIGHTS - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Serenity Alma Heights
Which popular attractions are close to Serenity Alma Heights?
Nearby attractions include Mini Egypt Park (3.7 miles), Makadi Water World (2.6 miles), and Hurghada Equestrian (3.2 miles).
What are some of the property amenities at Serenity Alma Heights?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Serenity Alma Heights?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Serenity Alma Heights?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Serenity Alma Heights?
Yes, free parking is available to guests.
What are some restaurants close to Serenity Alma Heights?
Conveniently located restaurants include Nino's Restaurant, Nino's Restaurant, and The Grill Restaurant.
Are there opportunities to exercise at Serenity Alma Heights?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Serenity Alma Heights have airport transportation?
Yes, Serenity Alma Heights offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Serenity Alma Heights?
Yes, dry cleaning and laundry service are offered to guests.
Does Serenity Alma Heights offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Serenity Alma Heights?
The staff speaks multiple languages, including English, French, German, Russian, and Arabic.
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