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The Grand Hotel Sharm El Sheikh

Traveller (4031)
Pool & Beach (776)
Room & Suite (527)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Grand Hotel enjoys an unrivalled location, with its buildings nestled in stunning gardens set into the hillside, affording guests outstanding views across the Red Sea to Tiran Island. From the lobby bar with its commanding view, to the clifftop restaurant, and the beach terrace, the Grand Hotel provides a perfect location to relax and savour the atmosphere. An excellent diversity of cuisines - with many a la carte options - and several bars, ensure guests are spoilt for choice after a relaxing day soaking up the sun by any of the hotel's eight freeform pools.
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Property amenities
Restaurant
Bar/Lounge
Pool
Room service
Free Internet
Breakfast included
Airport transportation
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
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Room features
Suites
Good to know
HOTEL STYLE
Classic
Business
HOTEL CLASS
5,044Reviews
4,047Photos
200Q+A
100Room tips
Traveller rating
  • 2,983
  • 1,206
  • 509
  • 222
  • 124
Time of year
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Popular mentions
this hotel is the worst hotel i ever stayed. 2 stars maximum. condition of the rooms is literally BAD. they are old, small, dark and dirty. no renovation was done last 20 years at least. most of staff don't speak english at all. they rejected to change our room even after we
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Response from fo_grandsharm, General Manager at The Grand Hotel Sharm El Sheikh
Responded 5 days ago
Dear Guest, Thank you for taking the time to feed back to us about your stay. I am sorry that you feel that we did not meet your expectations on this occasion. I do not believe the situations you describe are typical of our guest experience but I have passed your comments on to my department managers and, rest assured, we will investigate the matter thoroughly and take any action required. In the meantime, I’d like to thank you for bringing these issues to our attention to allow us to further improve our customer experience Kind regards, General Manager
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Hello! The Grand Hotel Sharm el Sheikh is a beautiful Hotel. We stayed here for 1 week and it was great. The food was very good and the service as well. The animation team was very nice and FUNNY! Natalie, Julia, Zhombor, Ksyusha, Mizo, Natasha and Diana are just incredible.
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Response from fo_grandsharm, Guest Relations Manager at The Grand Hotel Sharm El Sheikh
Responded 2 weeks ago
Dear Guest, Thank you for choosing our hotel for your vacation and for the positive rating. We are very happy to have received such great feedback and will pass on your compliments to the entire team. We hope to welcome you back to the beautiful Sharm el Sheikh and Grand Hotel, please do not hesitate to contact us with any inquiries before traveling to us next time. Kind regards Guest Relation Team
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We spent some quality time in Grand Hotel. Staff is very nice, friendly and always helpful. Anyone can choose something to eat- many ala carte restaurants for dinner or different places for lunch. In the evenig there are few bars opened where they take good care of the guests.
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Response from fo_grandsharm, Guest Relation Team at The Grand Hotel Sharm El Sheikh
Responded 4 weeks ago
Dear Guest, Thank you for choosing our hotel for your vacation and for the positive rating. We are very happy to have received such great feedback and will pass on your compliments to the entire team. We hope to welcome you back to the beautiful Sharm el Sheikh and Grand Hotel, please do not hesitate to contact us with any inquiries before traveling to us next time. Kind regards Guest Relation Team
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+2
It was Great. Everyone was nice and helpful. The food was very good and the service as well. Mido chief from the animation was a funny guy who showed us the clubs. With him you can have a lot of fun and he has always made sure that everyone likes it. The events at the hotel have
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Response from fo_grandsharm, Guest Relation Team at The Grand Hotel Sharm El Sheikh
Responded 4 weeks ago
Dear Guest, Thank you for choosing our hotel for your vacation and for the positive rating. We are very happy to have received such great feedback and will pass on your compliments to the entire team. We hope to welcome you back to the beautiful Sharm el Sheikh and Grand Hotel, please do not hesitate to contact us with any inquiries before traveling to us next time. Kind regards Guest Relation Team
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I wouldn't say it was a 5star hotel, but a 3. Our room wasn't the cleanest, but the food and staff, pools were nice. BUT. There is no wifi in the rooms only in the lobby, but it is super slow so we couldn't really use it. When you try to relax next to the pool, in every 5 mins
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Response from fo_grandsharm, General Manager at The Grand Hotel Sharm El Sheikh
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to feed back to us about your stay. I am sorry that you feel that we did not meet your expectations on this occasion. I do not believe the situations you describe are typical of our guest experience but I have passed your comments on to my department managers and, rest assured, we will investigate the matter thoroughly and take any action required. I hope that you will reconsider visiting us again in future, to give us an opportunity to thank to you for your loyal custom, and to demonstrate a more positive experience of our award-winning service. Kind Regards General Manager
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All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Photo provided by managementThe Grand Hotel Sharm El Sheikh
Photo provided by managementThe Grand Hotel Sharm El Sheikh
Photo provided by managementThe Grand Hotel Sharm El Sheikh
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123456106
Is there a free Wi-Fi?
dear guest, the WIFI is free at the lobby area. kind regards guest relation team
0 votes
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Hi Has the hotel got a gym? Thanks
Unfortunately The Hotel does not have a Gym
-1 votes
can you tell me who you company you used
dear guest, Red Sea Holidays is the travel agency for the British market. kind regards guest relation manager
0 votes
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Does the hotel have a heated pool for use in January?
Unfortunately The Hotel has no heated pools
0 votes
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Does the hotel have a heated pool in winter?
ear guest, the hotel currently does not offer heated pools in winter. the Red Sea has a year round temperature above 22 degree and even in winter is very pleasant to swim in. kind regards guest relation manager
0 votes
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12345640
"don't ask for rooms next to the pool, they are loud"
"Best rooms with sea view are in buildings #8 to 17, these are in the first line."
"Juniar suite in 1 place...."
"they must ask for smell,and cleaning."
"Sea or pool view rooms"
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12345620
ALSO KNOWN AS
grand sharm el sheikhgrand hotel sharm el sheikh
LOCATION
EgyptRed Sea and SinaiSouth SinaiSharm El Sheikh
NUMBER OF ROOMS
627
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