From the moment you enter the hotel, staff members make you feel as comfortable and pampered. Everyone is so attentive to you... pool, spa, sport activities, dining ... you named Concierge was caring of our security and save during our excursion to Mount Sinai, prepare our breakfast. Room clean was done at discretion with out disturbing our privacy. Food recommendations were also very good. We can said Four Seasons at Sharm el Sheikh is a dream for vacation.
The hotel was beautiful and we had a lovely stay. We were there for New Year's Eve and that was a bit problematic. The staff was very uninformed about the night's festivities, and we were given conflicting, incomplete information. The concierge wasn't even well informed. Consequently, our night wasn't what we would have liked. The food at the resort is wonderful, especially the Reef Grill. The small beach is really nice, but you can't just walk into the water. That was my biggest complaint about the resort. There is a coral reef right in front of the sand, so you must utilize a dock to jump into the deep water. For someone like me who doesn't love to swim, but loves the ocean water, that was a major disappointment. Our room and the view was fabulous, and the staff was possibly the best I've ever encountered at a hotel. The hotel is quite secluded, which is nice, but we did find ourselves taking numerous taxis so we could see the sights outside the resort.…
We were very impressed with the health measures since arrival. They sanitized our luggage and took temperature. All the staff wore asks at all times. Service was fantastic and food very delicious. Loved Sails Restaurant, the atmosphere was very relaxing to enjoy our last night listening to the waves.
From the time we arrived up to the departure the service was excellent. It was a memorable 4 night that we spent on this well-located property where the facilities are fantastic. Simply one of the best hotels in the world. Recommend 200%
Efficient and friendly Check-In. Perfect Corona-Protection, even if there are hardly any cases in Egypt. Perfectly clean and friendly and very practical room. Perfect room-cleaning through the whole stay. Wonderful location, garden and architecture. The too hard mattress was immediately replaced by a comfortable and softer one. Simply adorable Staff. Friendlier than in any other hotel I stayed. We werde amazed. Beautiful and clean Pool and adorable pool staff. We thank Mekky for reading our wishes from our eyes. Our coffee was served without having to order it at the time we wanted it in the morning, as well as our afternoon Tea. Never had so attentive pool Staff. The poolside Restaurant offers excellent lunches and Gehad always served us very friendly. The Frantoio Restaurant serves fantastic pasta and food (better than in Italy...) and Emad looked after us perfectly. The Reef Grill serves excellent Meat and Fish and here too we were pampered by Hussein and Israa. And you have to meet the legendary Youssef in the Bar, who is so knowledgeable and can tell you a lot about Sharm el Sheikh and Egypt and mixes excellent Drinks. We had no problem to have a slightly later check-out, and the check out was also friendly and efficient. We have been in quite a lot excellent 5-Star Hotels around the world, but this is one of the very best!!! We hope the sanitary situation will allow us to visit this fantastic hotel again …
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