GHAZALA BEACH HOTEL (Sharm El Sheikh, Egypt) - Updated 2019 Reviews & Photos

4.0

Location

Cleanliness

Service

Value

Set on its own beautiful private beach, in possibly the best location in Naama Bay, the Ghazala Beach's bustling atmosphere comes from its extensive range of activities and its location just five minutes' walk along the promenade to the bars, cafes, restaurants, shops and nightclubs of Naama Bay. A great value hotel, in a great location, it even boasts its own dive centre and spa.

Full view

Property amenities

Pool

Restaurant

Room service

Fitness Centre with Gym / Workout Room

Bar/Lounge

Spa

Free Internet

Free parking

Breakfast included

Airport transportation

Babysitting

Children Activities (Kid / Family Friendly)

Concierge

Dry Cleaning

Indoor pool

Laundry Service

Meeting rooms

Outdoor pool

Shuttle Bus Service

Room features

Air conditioning

Minibar

Suites

Good to know

HOTEL STYLE

Centrally Located

Safe

HOTEL CLASS

Full view

Contact

El Salam Street Naama Bay, Sharm El Sheikh Egypt

Getting there

Ophira Airport6 mi

See all nearby hotels

Nearby restaurants

See all nearby restaurants

Nearby attractions

Pacha Sharm el Sheikh

4 minBars & Clubs

Toda Joia

6 minBars & Clubs

See all nearby attractions

1,054Reviews

958Photos

28Q+A

100Room tips

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Popular mentions

a holiday with a very bad experience

we had a bungallow room, and we liked it very much. this hotel's kitchen became better, we could choose among various food. Seaside is amazing and clean. unfortunately, we had problems with the STUFF. especially with houskeeping . OUR HOUSKEEPER STOLE MY DAUGHETR'S HEAD SET FROM…

Date of stay: February 2019

Response from sandra H, Front Office Manager at Ghazala Beach Hotel

Responded 14 Feb 2019

Dear multicickany , Thank you for choosing Ghazala Beach Hotel and for taking the time to post your detailed review. We appreciate your feedback and regret that you were not fully satisfied with your stay at Ghazala Beach. We would like to take this opportunity to address some of the points raised in your review and we hope you will find our feedback helpful. Regarding the loss of your Headset, this was very unfortunate and we appreciate how it can have a very strong negative impact on your stay but we would like to provide more information about our investigation process in the event of a reported lost item. The first step is always to check the guest room as more often than not the lost item ends up showing up in the room either in luggage, under a bed or so on. The second step the staff with access to the room are searched and their rooms are searched as well. Finally the hotel lost and found is checked to insure that the item did not turn up there. Unfortunately , you reported us the headset losing just few hours before leaving the hotel .Moreover , we would like to confirm ,as we informed you before your departure ,that the investigation still on and we will provide you with the all details on your Email address later .We assure you that we take this matter very seriously and confirm that suspicion of theft is enough for termination at Ghazala Hotel . Thank you again. We regret that your stay with us was not 100% to your satisfaction and certainly hope to host you again soon . Best Regards Sandra Hubscher Front Office Manager

Good, but can be better.

I were having rest with my family. The trip was good, but hotel has a few disadvantages. First of all, it has bad internet. You can catch a low signal only at the main hall. It was a little bit uncomfortable. The second one is a slow staff. All guys were polite and kind, but…

Date of stay: January 2019

Response from sandra H, Front Office Manager at Ghazala Beach Hotel

Responded 7 Feb 2019

Thank you for rating our resort, it is very important for us to know the opinion of all the guests. We are very sorry that you were not happy with some of the services we have. However, we hope that you will give us another chance to show you a higher level of service and we will be very glad to meet you again.

+4

Enjoyed

The best points of the hotel, place: at the Naama Bay. at the sea. friendly staff best place to stay bungalows at swimming pool fresh food, tasty (if needed some special, welcome to restaurants in Naama Bay) The main minus for me - mosquitoes at night, but not many, before…

Date of stay: January 2019

Response from sandra H, Front Office Manager at Ghazala Beach Hotel

Responded 7 Feb 2019

Dear agneseennite , On behalf of the management and the whole team of the hotel, we would like to thank you for choosing Ghazala Beach Hotel for your holiday and for taking the time to write feedback about your recent vacation. Our goal is always to provide high quality services and we sincerely hope that you have enjoyed the service provided to you. We promise that we will do our best to make your next visit to us enjoyable and memorable .

Mosquitoes in rooms

Good location, excellent private beach. Impossible to slip at night due to mosquitoes in the room. Staff is indifferent to my complaints - I did not receive an answer to my email. So we bought a raid repellent in the local supermarket to kill them all. I was there a year ago,…

Date of stay: December 2018

Response from sandra H, Front Office Manager at Ghazala Beach Hotel

Responded 18 Jan 2019

Dear Olegtaran , Thank you for choosing Ghazala Beach and for taking the time to post your detailed review. We appreciate your feedback and apologize that some parts of your stay with us were not up to your expectations and to our normally high standards. We hope to have the opportunity to host you again soon and we remain at your service.

Hotel staff awful

Paid for bungalow, when we arrived there was only one left, they insisted to "upgrade" us to a hotel room but I didn't accepted because I paid the bungalow. They gave us the only one left. For 3 days in a row I went to the reception to notify that there is no hot water. I was…

Date of stay: August 2018

Response from sandra H, Front Office Manager at Ghazala Beach Hotel

Responded 4 Feb 2019

Dear Enache , Thank you for choosing Ghazala Beach Hotel and for taking the time to post your detailed review. We appreciate your feedback and apologize that some parts of your stay with us were not up to your expectations and to our normally high standards. We hope to have the opportunity to host you again soon and we remain at your service. Best Regards , Claude Huart General Manager Ghazala Hotel

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