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JW Marriott Hotel Chandigarh

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JW Marriott Hotel Chandigarh
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1,042 Reviews from our TripAdvisor Community

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Showing 1,017: English reviews
new delhi, India
Reviewed 3 days ago NEW

The staff and service are pathetic and are very rude and impolite. The policies of the hotel are unfair and they donot listen to the customer at all.The staff does not smile at all and does not offer any solutions.

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Helpful?
Thank Paras G
Rubal_Chaudhry1, General Manager at JW Marriott Hotel Chandigarh, responded to this review

Dear Guest, Thank you for choosing to share your experiences of stay at the JW Marriott Chandigarh. As a valued Marriott guest, I was disappointed to hear about your experience with regards to the overall staff service at the hotel. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. However,...

Reviewed 3 days ago NEW

We had gone here for our honeymoon. However, compared to other hotels JW Marriott did not offer any special treatment for us. Normally, based on many reviews, JW Marriott is known for providing a room upgrade for couples coming for honeymoon with a cake and a non-alcoholic wine. Staff was a bit sluggish in delivery of luggage and also with...

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Helpful?
Thank Umang P
Rubal_Chaudhry1, General Manager at JW Marriott Hotel Chandigarh, responded to this review

Dear Guest, Thank you for the valuable review. I'm extremely sorry to learn about your recent experience concerning the food at our hotel. I have already notified the concerned departments who are looking into the matter. I ensure you that we provide customer satisfaction above all else and we regret that that didn't come through during your stay. On the...

Chandigarh, India
Reviewed 5 days ago NEW

A big Thankyou to Jw Marriot Chandigarh ( Atul and Samdhisha posted at CBC ) for being so hospitable and taking care of my needs. Helpfull staff , good food , great ambience ! Hotel which feels like home !

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Helpful?
Thank _jazminstar11
Rubal_Chaudhry1, General Manager at JW Marriott Hotel Chandigarh, responded to this review

Dear Guest, I'm glad to read that you enjoyed our services and that the staff were hospitable and took care of all your needs. I will let Atul and Samdhisha know you thanked them for their services. I am also glad to note that you enjoyed the food and ambience. Next time, be sure to visit Oregano and Saffron if...

Chandigarh, India
Reviewed 6 days ago NEW

Simply amazing the property is beautiful and they have covered the property very well and I just loved the location it is in the middle of the city as the front office people they are simply amazing and the service was very nice impressed

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Helpful?
Thank himanshisharmabh2017
Rubal_Chaudhry1, General Manager at JW Marriott Hotel Chandigarh, responded to this review

Dear Guest, Thank you very much for your kind words. I'm very happy you found the hotel beautiful and well-designed. I'm also glad you found the location convenient. The front office will be glad to read your kind words about them. I'm further glad to note you were impressed with the service. Thank you for the review, and we look...

Newport Beach, California
Reviewed 1 week ago via mobile

My parents stayed at the Chandigarh JW Marriott for close to a month. They are savvy travelers and have stayed in the best hotels all over the world. So, they are perfectly familiar with international hotel & Guest standards . Yet, they felt that their stay at the Chandigarh JW Marriott was one of the most pleasurable stays. My parents...

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Helpful?
Thank prada0912
Rubal_Chaudhry1, General Manager at JW Marriott Hotel Chandigarh, responded to this review

Dear Guest, I'm very glad that your parent's stay at our hotel was one of their most pleasurable, and that they felt absolutely comfortable and at home. I will let Ritu, and Manoj know that you were pleased with their service. They will be very happy to read your kind words. We're glad you now consider us your "Go-to" place...

Reviewed 1 week ago via mobile

Though I've come on an official trip here for one week, the treatment that i got here is wonderful. I m running short of words to explain how i felt here... Be it the greetings, comfortable beds And amazing showers. The equipment in gym is world class and the sona bath is perfect after a hectic work in the office....

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Helpful?
Thank Nagendra R
Rubal_Chaudhry1, General Manager at JW Marriott Hotel Chandigarh, responded to this review

Dear Guest, Thank you for this motivating review. I'm overwhelmed to read that the treatment you received was up to your standard. We always consider customer satisfaction as our top priority, and therefore I am elated to note that the staff made you feel welcome, and that the rooms were to your liking. We are proud of the services offered...

Reviewed 1 week ago via mobile

The service of jw is awesome atul verma dealing n advice for the foods n beverages is awesome Very friendly nature of staff n loved the cozy sitiing outside Love to come here again back 2 back wid friends... !!

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Helpful?
Thank Basant R
Rubal_Chaudhry1, General Manager at JW Marriott Hotel Chandigarh, responded to this review

Dear Guest, Thank you for the review. I'm very glad to know that you enjoyed the service. I will let Atul know that you appreciated his serving and his recommendations for food and beverages. I will also let the staff know you found them friendly. Further, I'm happy to know you found the outside seating comfortable. We look forward to...

Bengaluru, India
Reviewed 1 week ago

Didn't have a good start to the visit at the hotel, but things ironed out as the day progressed. Good spacious room, Food was good especially the breakfast. Staff was really attentive at the jw cafe. Good spread at the breakfast. Location is good. Planning to visit again in feb.

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Helpful?
Thank mformalay
Rubal_Chaudhry1, General Manager at JW Marriott Hotel Chandigarh, responded to this review

Dear Guest, I'm glad your visit turned out better than how it started. I'm also glad you enjoyed the spacious room, as well as the good food, especially the breakfast. I'll be sure to convey your message to the staff at The Cafe@JW about their attentiveness. I'd also like to note that you appreciated the good spread available for breakfast....

Reviewed 1 week ago via mobile

First time in my life, after 55 year's, I tasted pizza and pasta,on the advice of chef . Really very tasty and yummy with right mixing of ingredients. Excellent hospitality with love and care. Suggestion for all to visit with family and friends.

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Helpful?
Thank Kalvinder S
Rubal_Chaudhry1, General Manager at JW Marriott Hotel Chandigarh, responded to this review

Dear Guest, Thank you for your kind words. I'm very glad to know that you enjoyed your first experience of pasta and pizza. I am happy to note that the taste of the dish was to your liking. I'm also happy to read that you were pleased with the hospitality and the love and care that was put into it....

Chandigarh, India
Reviewed 2 weeks ago via mobile

Great place to visit. Chef Taj always prepares the best food for us. Every time he prepares new and exciting dish for your taste buds. I recommend all to visit this place if you are a food lover. And Kids favourite place too:-)

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Helpful?
Thank Sumant1982
Rubal_Chaudhry1, General Manager at JW Marriott Hotel Chandigarh, responded to this review

Dear Guest, I appreciate the review and the rating you have given us. Chef Taj will be glad to know that you mentioned him in your review, I will definitely convey your kind words to him. Thanks for recommending us to others on this portal. Guests like you motivate us to keep improving our services. I hope you visit us...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Conceptualized around the five elements of nature, JW Marriott Hotel Chandigarh is the epitome of magnificence. Our hotel is centrally located to the airport and the railway station, in addition to the Business District Sector 17 and the Information Technology Park. In keeping with tradition, the culinary experience at the JW Marriott Chandigarh is an extravagance of flavours and finest delicacies. The food is authentic, true to the local culture and crafted to suit the refined palate. JW Marriott Chandigarh is the perfect mix of business and pleasure. ... more   less 

Additional Information about JW Marriott Hotel Chandigarh

Address: Dakshin Marg, Chandigarh 160035, India
Region: India > Chandigarh
Price Range: £98 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Chandigarh 5*
Number of rooms: 164
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Chandigarh
#2 Luxury Hotel in Chandigarh
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Chandigarh staff and other travellers.
3 questions
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Questions? Get answers from JW Marriott Hotel Chandigarh staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe Room”
 of 5 bubbles , 18 Jan 2017 | Read review
“Ensure your requests are clearly documented!”
 of 5 bubbles KishoreK968, 6 Jan 2017 | Read review
“Ask for connected Deluxe rooms rather then suites to have better sleeping space if you are a young family”
 of 5 bubbles nik007, 2 Jan 2017 | Read review
“Face the court yard, not city view which is noisy”
 of 5 bubbles KissuMist, 26 Dec 2016 | Read review
“All rooms good”
  • Living room
  • Bedroom
  • Presidential suite living room
 of 5 bubbles 617balakrishnam, 25 Dec 2016 | Read review
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