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Holiday Inn Express Hotel and Suites

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Holiday Inn Express Hotel and Suites
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161 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Phoenix, Arizona
Reviewed 1 week ago via mobile

Great hotel! Very friendly front desk person who checked us in (Theresa?). The bed was super comfortable- more comfortable than the one we have at home! Great free breakfast. An overall great experience. Highly recommended. Would love to stay again. Very close to White Sands (15 minutes).

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Helpful?
Thank Tom S
Rome, Italy
Reviewed 2 weeks ago via mobile

My recent visits there include meeting the most excellent General Manager Mr Hendricks, Destiny, Theresa, Ms Coleman, Ricky and others. What I observed was a very clean facility , improved parking lot, a nice pool, happy customers enjoying breakfast, and a great , hard working, friendly staff. I am loyal Priority Club member and look forward to my next visit...

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Helpful?
Thank TheRomanWarrior
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear IHG Rewards Club Member, Thanks for recognizing our wonderful staff! Thanks for your comments about our clean hotel, indoor heated pool, and nice breakfast. We look forwarding to seeing you next time. At your service, Arpan Bhakta Corporate Manager

Conifer, Colorado, United States
Reviewed 3 weeks ago via mobile

I highly recommend this hotel. Great staff and amazing rooms. While on the road for business it feels great to be treated like family! Hope to return here soon!!! Make sure to visit the White Sands National Monument while here too!

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Helpful?
Thank Dianna M
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Dianna, Thanks for recognizing our staff they do try their best. I will pass along your comments. We are happy that you enjoyed the newly renovated room. We are located very close to White Sands National Monument. Thanks for your business we hope to see you again soon. Arpan Bhakta Corporate Manager

Albuquerque, New Mexico
Reviewed 30 October 2016

I stayed at most of hotels in Alamogordo in last 3 months. This place found very friendly on customer service. They accept my late check out request with smile in all stays. Internet is very fast and it connects without any problems.

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Helpful?
Thank shyanngarcia
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Shyann, Thanks for your great review. We appreciate your comments about our very friendly staff and the customer service they provided they do try hard to make every stay great. We have upgraded our internet and soon we will upgrade our internet equipment also. Thanks for your business and please visit us again soon. At your service, Arpan Bhakta...

Colorado
Reviewed 26 October 2016

The beds were extremely comfortable and rooms were clean. Even the hallways and stairwells were clean (from the reviews this hotel is at least 9 years old, but you wouldn't know it). The front desk staff Yazmania (I think that was her name) and Erica were very nice and helpful. The breakfast was also very good and filling. Most places...

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Helpful?
Thank iwk2travel
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Guest, Thanks for your wonderful comments about our hotel and staff. Thanks for recognizing our staff members and our cleanliness. We are happy you enjoyed the breakfast and you had a great stay. At your service, Arpan Bhakta Corporate Manager

birmingham UK
Reviewed 20 October 2016

Good location just off the main highway towards White Sands and Las Cruces. Usual Holiday Inn setup in room - 2 queen beds, tv, fridge, table/desk and a couple of chairs. All very clean and comfortable, plenty of hot water. There's a nice pool on the ground floor, very welcome after a long hot drive. Staff very kind and supportive...

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Helpful?
Thank helas
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Guest, Thanks for your feedback. We are glad that we were able to help you with your car troubles and you had a great stay. Thanks for recognizing our housekeeping staff with the mention of clean and comfortable rooms, they try hard to do a good job. We are glad you had the opportunity to relax in our newly...

San Antonio
Reviewed 3 October 2016 via mobile

Picked this hotel because of price and distance to White Sands and Ruidoso. King room has lots of sitting room. Quiet. Could not hear highway traffic at night. I booked online. Nice and easy. Breakfast isn't much but typical for hotel offering. At least it's free with room. Overall, a clean place to stay.

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Helpful?
Thank David K
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear David, Thanks for giving our hotel feedback we appreciate your comments about the value and great location! Thanks for recognizing our housekeeping staff they try there best to provide clean comfortable rooms. We look forward to seeing you again soon. At your service, Arpan Bhakta Corporate Manager

Denver, Colorado
Reviewed 30 September 2016

This is a very nice hotel at a great price. Lots of free parking and easy access to the main highway. The room we had was a "two-room" suite -- a bedroom (with a TV) and a small living room area with a love seat and another TV. Our room and hotel was very clean and the service at the...

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Helpful?
Thank DenverDenny
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Denny, Thanks for your excellent review! Our king or 2 queen bed suites are the biggest rooms and they do have a living room area and bedroom area with no divider, great for a big family. We are happy that you found our friendly service and clean rooms to be superior. Thanks for noting our newly renovated facility. We...

Jakarta, Indonesia
Reviewed 23 September 2016

Picked this hotel when visiting White Sands a few years back. Good location, decent room, ok breakfast and competitive rates. However, researching the rates recently for our next visit, we found a few other hotels in the same category were better priced, a few even significantly cheaper, so we'll see . . .

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Helpful?
Thank GabyVM
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Guest, Thanks for your feedback. We strive to provide the best value. If you find a good deal at a competitor we will try our best to match the rate, but market conditions do apply. We do sincerely appreciate your business and hope we can get another chance to show our value. Thanks, Arpan Bhakta Corporate Manager

Virginia Beach, Virginia
Reviewed 13 September 2016 via mobile

We stayed at this place as part of a road trip through the national parks and national monuments of the south east. Spent most nights in Holiday Inn's or other IHG hotels, with no complaints and having great nights and enjoyable places to relax and recover. Unfortunately this place did not add to the experiences over the past weeks. Already...

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Helpful?
1Thank Reiner B
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Reiner, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room noise and cleanliness .Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites of Alamogordo, NM, a completely nonsmoking facility. We are located at the south end of town only minutes away from Holloman Air Force Base, New Mexico State University at Alamogordo, and The New Mexico Museum of Space History. Here in the Tularosa Basin you can find one of the world greatest natural wonders, the white sands of New Mexico. Located 13 miles from the hotel, White Sands National Monument is a spectacular 275 square mile unique ever-changing landscape. Also located near the hotel are the Oliver Lee Memorial State Park, Alameda Zoo, which is the oldest zoo in the Southwest, and White Sands Mall. We are in walking distance of shops, restaurants and lounges. Other area attractions just 45 minutes away include: Ruidoso Downs Race Track and Casino, Ski Apache Ruidoso, Ski Cloudcroft, and the White Sands Missile Range. Our hotel features an indoor pool, spa, exercise room, meeting facilities, complimentary Express Start Breakfast, high-speed Internet access and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, hard boiled eggs, and the best-tasting cinnamon roll. Visit Alamogordo, NM and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites

Address: 100 Kerry Ave, Alamogordo, NM 88310-7858
Region: United States > New Mexico > Alamogordo
Price Range: £87 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Alamogordo
Holiday Inn Express Alamogordo
Holiday Inn Alamogordo
Alamogordo Holiday Inn
Hotel Style:
#5 Business Hotel in Alamogordo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites staff and other travellers.
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Santa Fe
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the suite, even at today's prices, its a bargain and nice and roomie”
 of 5 bubbles garysB1736VY, 30 Aug 2016 | Read review
“Rooms all have modern air conditioners which work very well.”
 of 5 bubbles jimmZ9354PU, 10 Aug 2016 | Read review
“We were on the second floor and it was quiet. No noise from the hallway and rooms are pretty sound resistant.”
 of 5 bubbles ind_sub, 26 Jun 2016 | Read review
“IF it is still under renovation, ask to see a room before committing.”
 of 5 bubbles BrockSanDiego, 24 May 2016 | Read review
“Opt for the desert view - very quiet side of the hotel. If you travel frequently, join the IHG program. Points rack up quickly!”
 of 5 bubbles traceyb869, 8 Jul 2015 | Read review
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