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Hotel Ginger Surat

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Hotel Ginger Surat
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276 Reviews from our TripAdvisor Community

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Showing 274: English reviews
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New Delhi, India
Reviewed 1 week ago NEWvia mobile

A decent place to stay in the city as you do not have multiple options available in the city of this category. Place is good but now need to upgrade their bathroom fittings & towels and they serve very limited options in the breakfast. Staff is good and helpful and you have CCD on the ground floor if you want...

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Helpful?
Thank SumitTaxali
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, Thank you so much for sharing your feedback. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We have noted your feedback with extreme concern on your experience at recent stay....

Reviewed 2 weeks ago via mobile

Thanks for the valuable co-opration from ginger team. Memorible trip. Last moment nicely organized.nice breakfast. Staff was very good specially miss sweta,mitali,and other staff talha,Rahul,Monhish,Akashy.thank you so much.

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Helpful?
Thank Divyesh P
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Divyesh, We sincerely appreciate your valuable feedback & words of appreciation for our Food and overall services. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards,...

Reviewed 3 weeks ago via mobile

Stayed at Ginger hotel, Jimkhana road, Surat. The hotel infrastructure is good. They have a CCD too at ground floor. Location is fabulous. U'll get to see 10-15 Shopping malls on the main road which is only 0.1km 2 minutes walk hardly. Food is good. This stay could have been the best stay ever if i ignore the service part....

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Helpful?
Thank 2gauravc
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, At the onset, We want to apologize for your experience at Ginger. The Ginger brand takes great pride in ensuring guests have a brilliant experience when they stay with us. Your feedback is valuable to us as it gives an opportunity to continuously improve on the product and service standards of the hotel to cater to a wide...

ahmedabad
Reviewed 4 weeks ago

Stayed 3rd time over the past 2 months at this hotel All the trips where business trips where in i checked in post dinner. The hotel is located well with lots of eating options around, it has enough proper parking space and CCD at ground level for a quick coffee. The property seems to be old and the bathrooms in...

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Helpful?
Thank Abhi_Goyal
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, We regret the inconvenience caused to you. We deeply regret that your stay at the Ginger Hotels did not match your expectations. Your feedback has been passed on to the concerned teams, seeking to address and resolve the faults identified by you. We would also like to arrange a perfect stay for you in the future. We hope...

Reviewed 4 weeks ago via mobile

Rooms are good, food is too..best for short business stays in Surat..wish they added local dishes in their menu or breakfast.. so one should go and explore local food too..don't miss that..prices are also reasonable..

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Helpful?
Thank Ira_phxindia
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation for our Food and overall services. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards,...

Reviewed 19 January 2017 via mobile

I am From Mumbai Staying one day at Ginger hotel Surat first time And "Celebrated my Birthday On 17 Jan 2017" ..it was best decision mine with my partner.Thanks a lot for Ginger staff "Mithali" who take care from check in to Chek out At hotel and Educated me everything well in advance before check in..room facility was Awsome love...

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Helpful?
1Thank Javed S
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Javed, Thank you so much for sharing your feedback on Tripadvisor. As a valued guest, We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our...

Vadodara, India
Reviewed 15 January 2017 via mobile

Budget hotel for Everyone. Location is quite and good for a relaxing stay after a hectic journey. On one Hand Situated Off Dumas Road, Having Rajhans Cinemas, Iscon Mall and Other Commercial nearby and on Other side River TAPTI. Lavish Breakfast And CCD Additional attraction working till midnight. Hotels seems to be a preferred placed as getting a booking is...

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Helpful?
Thank khianisureshn
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, Thank you so much for sharing your feedback on Tripadvisor. As a valued guest, We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our...

Noida, India
Reviewed 14 January 2017

Budget hotel for quick access to the airport. Location is quite and good for a relaxing stay after a hectic journey. Food is average. Hotels seems to be a preferred placed as getting a booking is difficult. While check-in had to wait for a bit as room was not ready. Staff are cordial and helpful. Overall a nice stay.

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Helpful?
Thank metenol
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, Thank you so much for sharing your feedback. We regret the inconvenience caused to you. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability...

Calcutta, Ohio
Reviewed 10 January 2017

This is one of the worst hotel exp in my lyf. I was in a business trip with some of my colleagues. We had a booking for total 7 person 7 rooms .Hotel rooms are very dirty,they even don't clean properly.Bathrooms/Toilets are much more horrible. Water logging issue in every bathroom after bath. 2nd person cant go to take shower...

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Helpful?
1Thank prasunchakravorty
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, We regret the inconvenience caused to you. We deeply regret that your stay at the Ginger Hotels did not match your expectations. Your feedback has been passed on to the concerned teams, seeking to address and resolve the faults identified by you and corrective measures will be initiated in the respective department. Your feedback is valuable to us...

Reviewed 3 January 2017 via mobile

It's great experience and very comfortable, food also very healthy and hygiene, services are best in this class hotels,I feel very happy to stay there so it best place to stay, also cap facility is there.

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Helpful?
Thank 551dharmeshg
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation for our Food and overall services. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about Hotel Ginger Surat

Address: Off Dumus Road, Near Iskon Mall, | Near Iskon Mall, Surat 395007, India
Region: India > Gujarat > Surat
Price Range: £40 - £59 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ginger Surat 3*
Number of rooms: 98
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ginger Surat staff and other travellers.
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Questions? Get answers from Hotel Ginger Surat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with the Garden view”
 of 5 bubbles Prasad085, 30 Dec 2016 | Read review
“Steer away.”
 of 5 bubbles Nippik, 23 Dec 2016 | Read review
“Rooms facing the approach road are quieter & less noisy”
 of 5 bubbles , 24 Nov 2016 | Read review
“All rooms are quite. No Complaint about rooms.”
 of 5 bubbles , 12 Nov 2016 | Read review
“ask for rooms where no work is being done above your room”
 of 5 bubbles bbhesania, 10 Nov 2016 | Read review
5 of 5