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Courtyard Gurugram Downtown

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Courtyard Gurugram Downtown
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1,021 Reviews from our TripAdvisor Community

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Showing 979: English reviews
Reviewed today NEWvia mobile

After a lengthy day , I checked in at around 10 Pm and the room given to me did not have a lock. On complaining , the hotel sent a locksmith who immediately pointed out that this room's lock didn't work. If that is the case , it was surprising that the hotel alloted this room in spite of knowing...

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Helpful?
Thank Chitra J
Dubai, United Arab Emirates
Reviewed yesterday NEWvia mobile

Business travellers BEWARE! Di not stay at this hotel that is branded as a Marriott Courtyard Hotel. It is more akin to a budget motel. Whilst the lobby and public areas downstairs are acceptable, this my dear travellers is simply a facade. The rooms are not user friendly, they smell ( this is after having to change 3 times )...

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Helpful?
Thank hellawella
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Hello Want to make it clear I expect nothing for free in this world but when you are promised something and then not given it yet still asked to pay for it that is really upsetting. If a hotel charges what they charge they should have an obligation to deliver to the standard they claim to want to offer guests...

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Helpful?
Thank PJitendraP
NamitVijh, General Manager at Courtyard Gurugram Downtown, responded to this review

Dear Guest, Thank you for sharing your feedback for Courtyard by Marriott Gurugram Downtown! Whilst I am thankful for the words of appreciation for our rooms and F&B offerings I am concerned about your feedback for the restaurant and spa services. I have personally taken this up with the concerned teams and associates and would assure you that this feedback...

New Delhi, India
Reviewed 1 week ago

stayed here recently amazing property They really know how to take care of you here. The staff are very friendly, professional, and look for any way to help make your stay even more pleasant. Laundry is quick and reasonably priced. The food options are diverse and taste great. .

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Helpful?
1Thank junglebunieee212
KanikaHasrat, General Manager at Courtyard Gurugram Downtown, responded to this review

Dear Guest, Thank you for taking out time and sharing your review on Trip Advisor for Courtyard by Marriott Gurugram Downtown! We are truly delighted to read your review with positive feedback for hotel’s staff and services - this is truly what we aspire to achieve every day. It has been our endeavor to offer excellent accommodation, food, warm and...

Tashkent, Uzbekistan
Reviewed 1 week ago

Very friendly and welcoming staff. Lovely ambience. Food of excellent quality. However, prices are rather high, both for alcohol and for food. Ate in the restaurant recently and disappointed that no bread or snack offered while waiting for main dish. This is normal in other places I've eaten in. On another visit, I was at the bar and happened to...

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Helpful?
Thank Hamkorlik
NamitVijh, General Manager at Courtyard Gurugram Downtown, responded to this review

Dear Guest, Thank You for sharing your review on Trip Advisor for your stay at Courtyard by Marriott Gurugram Downtown! Whilst we are thankful for your appreciation for our food offerings and service, we are concerned for the additional feedback. We have shared your feedback with the concerned teams and assure you that attention will be given to every detail....

Reviewed 1 week ago via mobile

Really well welcomed every time I stay in this Hotel, personnel is very kind and offer great hospitality! Special mention to Ms Harjot, Chef Rohit, Mr Babel, Mr Narender, Mr Ravi, Mr Raul, Mr Pinku and many more!!! Thank you guys for your very nice hospitality.

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Helpful?
1Thank Amedeo B
KanikaHasrat, General Manager at Courtyard Gurugram Downtown, responded to this review

Dear Guest, Thank You for sharing your review on Trip Advisor for your stay at Courtyard by Marriott Gurugram Downtown! We are extremely delighted to read such a great review appreciating the services and our hospitality. It’s always an endeavor to pamper our guests and create ever lasting memories of the time spent at the hotel. The entire team loved...

Mumbai (Bombay), India
Reviewed 1 week ago

we opted for the hotel primarily for its central location - we stayed in executive rooms which had complimentary access to the executive lounge - rooms are well maintained - the size of and, the service at the lounge could have been better - we stayed for a night and were extended both early check in and late check out...

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Helpful?
Thank anevatia
KanikaHasrat, General Manager at Courtyard Gurugram Downtown, responded to this review

Dear Guest, Thank you for taking time to share your feedback on your recent experience at Courtyard by Marriott Gurugram Downtown! We are delighted to note that you had a comfortable stay and you were happy with the hotel services and the facilities available. Thank you for the words of appreciation for the hotels location, rooms, F&B offerings and services....

Bali, Indonesia
Reviewed 2 weeks ago via mobile

The room is not cleaned properly.. the housekeeping people do not pick up calls. They don't provide with enough towels. The only good point of the hotel was its breakfast. Or else it was a disappointing experience.

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Helpful?
Thank amitb936
KanikaHasrat, General Manager at Courtyard Gurugram Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your review on TripAdvisor . We do apologize for not living up to your expectations and I am also apologetic for the services. Whilst we do spend a lot of time in training our teams it is feedback such as yours that means we need to try harder. I have...

Austin, Texas
Reviewed 2 weeks ago via mobile

The location of the property is not so great. It's in the middle of concrete and dust jungle. The interior is the hotel is nice. I had landed early so when I called and requested for early check in, first of all the front desk staff didn't gave me answer right away. Then I was told that they are full...

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Helpful?
Thank AashRx
KanikaHasrat, General Manager at Courtyard Gurugram Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your review on TripAdvisor . We do apologise for not living up to your expectations and I am also apologetic for the services. Whilst we do spend a lot of time in training our teams it is feedback such as yours that means we need to try harder. I have...

Gurgaon, India
Reviewed 3 weeks ago via mobile

A family dinner that turned out to be a great experience with amazing food and beautiful ambience. I am a regular visitor at Courtyard by Marriot and have always enjoyed their food and great services by the staff, specially Mr Rahul, Mr Mayenk, Mr Kaushal, Mr Sanjay and Mr Narender. I have seen cafe momo undergo renovation and the result...

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Helpful?
Thank MadhurimaBhargav
KanikaHasrat, General Manager at Courtyard Gurugram Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your experiences and I am thrilled to learn of your positive experience with us at the hotel. We are grateful for your appreciative comments about our new restaurant, F&B offerings and services. We are committed in delivering the best services at all times and your appreciative feedback is truly what...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Set in the heart of Gurgaon, the ‘Cyber City’ of North India, Courtyard by Marriott, redefines comfort and quality. The hotel is strategically located in Gurgaon just 30 minutes away from the New Delhi International Airport. Courtyard’s warm, attentive service, exclusive dining options and best-in-class amenities, makes it an ideal choice for business and leisure travellers looking for an international standard hotel accommodation in the national capital region. The location provides easy access to not just the key tourist attractions of New Delhi, but also makes it a perfect base for tourists covering the entire ‘golden triangle’ of Agra and Jaipur.Courtyard by Marriott, Gurgaon offers 198 spacious, contemporary rooms which include 154 fully appointed rooms, 38 executive rooms and 6 exquisite suites with king size beds along with a fully equipped work-station, ensuring that each guest has a comfortable and memorable stay. For the discerning business traveller, the hotel offers all facilities including meeting rooms, state-of-the- art audio-visual equipment as well as wireless, high speed internet access and video conferencing facilities. ... more   less 

Additional Information about Courtyard Gurugram Downtown

Address: Plot no _ 27 B, Sector Road | B Block, Sushant Lok 1, Sector 27, Gurgaon 122002, India
Region: India > Haryana > Gurgaon
Price Range: £80 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Gurugram Downtown 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Courtyard By Marriott Gurgaon Hotel Gurgaon
Hotel Style:
#6 Romantic Hotel in Gurgaon
#10 Family Hotel in Gurgaon
#12 Business Hotel in Gurgaon
#14 Luxury Hotel in Gurgaon
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Gurugram Downtown staff and other travellers.
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Questions? Get answers from Courtyard Gurugram Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great !”
 of 5 bubbles AshishGarg2014, 28 Dec 2016 | Read review
“Only i found the dining was OK rest all just waste.”
 of 5 bubbles citrusroom20, 25 Dec 2016 | Read review
“very dirty”
 of 5 bubbles nikolaosp80, 8 Dec 2016 | Read review
“City view and high floor”
 of 5 bubbles ruhulaminmolla, 7 Dec 2016 | Read review
“They are all good rooms.”
 of 5 bubbles RaviKuts, 27 Nov 2016 | Read review
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