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Bright Heritage

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121 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW

A 5 min walk to Chinese Fishing Nets, Princess Street shopping area, eateries etc. in the Fort Kochi area. That is the only thing going for this average hotel run on a shoe-string staff. The A/C was noisy ; no hot water in the bathroom even after telling the reception a few times; no toiletries were kept ( we had... More 

Helpful?
Thank Sachin G
Gurgaon, India
Level Contributor
3 reviews
Reviewed 19 October 2016 via mobile

We were a family of eight adults and four children and had a good Comfy stay. The place has no lift but stairs are comfortable and easy to use. Good reasonable food. Nice continental breakfast. In total we enjoyed. This just located in walking distance of Chinese fishing nets etc.

Helpful?
Thank Rajinder D
Kuala Lumpur, Malaysia
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 September 2016

Hotel manager of this property has zero customer service! We arrived late and night staff checked us in after viewing our prepaid hotel intinerary from Air Asia flight & holiday package deal. Next day after our morning-noon day out, we arrived back at the hotel to be greeted by the Manager insisting that we need to pay for our hotel... More 

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1 Thank KLjane

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Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 September 2016 via mobile

Poor customer service. We booked flight + hotel package with AirAsiaGo. Arriving late last night we checked in as a family of 4 with no problems. This morning all was good, had breakfast and went out for a bit of sight seeing. When we came back to the hotel after lunch, the manager approached us and questioned our booking. Apparently... More 

Helpful?
3 Thank Zoe S
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 August 2016

i have spend one night in this hotel, the stay was pleasant. the best thing is its near to fort Cochin and marine drive. the food quality is also good for non-vegetarian. hotels rooms are big but TV quality was not good enough.

Helpful?
Thank Hiten Y
Level Contributor
10 reviews
3 hotel reviews
Reviewed 21 August 2016

Hotel is close to main sight seeing in Kochi, e.g Chinese Nets, Dutch Museum etc. Fresh Food was served to us.Service was also good.Travel Desk was very helpful. Rooms were very big and maintained very well. On the whole, it was very good.

Helpful?
Thank Sherry P
Banglore
Level Contributor
13 reviews
4 hotel reviews
Reviewed 6 July 2016 via mobile

Positives: Location: very close to Fort Kochi beach, nice restaurants around. Room: Very clean and cosy room. Booked the suite room, it was on second floor,beautiful room. Has a huge window and a door leading to a small balcony. They arrange taxis/tours on request. Rooftop restaurant: Had dinner here, food was good though service was slow. Negatives: Service: No water... More 

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Thank zinia_b88
Sawtell, Australia
Level Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 8 May 2016 via mobile

After a less than perfect night at an airport hotel we had dropped our expectations BUT Bright Heritage restored them. The room was spacious and clean with very welcome air conditioning. Bathroom facilities were very good. Two highlights of the hotel are the quality of the breakfast and its location, with easy walking distance to the sites of Fort Cochin.... More 

Helpful?
Thank sawtellrob
Wiesbaden, Germany
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 April 2016

Pretty clean, the rooms need better ventilation in the bathrooms as they smell a bit. The internet doesn't really work in the rooms but is fine in the lobby. Staff are very helpful, breakfast was pretty limited. The restaurant wasn’t tried.

Helpful?
Thank traveller456781
sunil34317, General Manager at Bright Heritage, responded to this review

Dear Guest, Thanks and take this opportunity to thank you for the wonderful feedback, we at Hotel Bright heritage always emphasize in rendering best of services to all our esteemed guests and hence take pride in doing the same. We taken up your suggestion for ventilation at bathroom and internet in the room ,will work it out on shortly .... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 April 2016

Rooms are pretty cozy. Hotel built on an old Maharaja palace like building. Location ideal to cover most landmarks in Fort Kochi by foot. Excursion packages are just not upto the mark. We were literally fooled for a boat trip in Alleppey backwaters as it was a sheer waste of money. Restaurant is almost non-functional. There is a long list... More 

Helpful?
1 Thank Sushovan S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Free Breakfast
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting

Additional Information about Bright Heritage

Address: 1/508 Tower Road, Kochi (Cochin) 682001, India
Region: India > Kerala > Kochi (Cochin)
Price Range: £24 - £53 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bright Heritage 3*
Number of rooms: 15
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Also Known As:
Bright Heritage Kochi (Cochin), Kerala, India
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose 1st floor.”
 of 5 bubbles KLjane, 13 Sep 2016 | Read review
“Try to get a room on the first floor since there's no lift in this hotel”
 of 5 bubbles sushovans2016, 1 Apr 2016 | Read review
“Select a suite room which is on the second floor, with good ventilation”
 of 5 bubbles suswath, 11 Mar 2016 | Read review
“You could opt for Spa, as the hotel has a tie up from them.”
 of 5 bubbles arshiia, 10 Feb 2016 | Read review
“near by steps for better wifi connectivity.”
 of 5 bubbles Kishor-7588056747, 7 Feb 2016 | Read review
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