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Bel Air Suites & Service Apartments

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29 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Mumbai, Maharashtra, India
Reviewed 19 September 2016 via mobile

Rooms were ok in size and design but the linens were stinking and dirty. The whole place was smelling of cigarette. Service was slow for everything - toiletries, towels, iron board or cleaning. Would never go back.

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Thank thisisankit
Reviewed 28 August 2016 via mobile

Requested for an early check in at the time of booking but on arrival they created issues and made us wait for more than half an hour. AC not working in hall and nothing done about it till 2 days There was supposed to be a fully working kitchen .. but there was nothing. On request for atleast a microwave...

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Thank Anupama L
Mumbai (Bombay), India
Reviewed 13 August 2016

coming after one year made a lot of difference in staying in this well spaced luxurious rooms ,it is located in one of the happening place in pune looks like a entire foodie joint in pune with variety of restaurants around plus the hotel also has its own restaurants and room service too the hotel apartments has brought a lot...

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Thank tony011063
Pune, Maharashtra, India
Reviewed 26 July 2016

if you are bored with city life come here heart of the town nicely maintained rooms with good staff just chill and cool down here nice ambience lot of open lobbies to keep your guests and your self private nice open balcony too for nights just hang over take a walk in koregaon part locale close to joints, malls, cinemas,

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1Thank euroguru777
Management response:

Dear Valued guest, Greetings from Bel Air Suites & Serviced Apartment!!! Thank you for your positive comments and taking the time to review your stay with us. we are pleased to hear that our staff, service and amenities made your stay pleasant and memorable. Looking forward to seeing you again soon. Thanks & Regards James Alfonso Guest Relations Manager Bel...

Reviewed 17 May 2016 via mobile

Worst hotel experience ever didn't even get a chance to check in. I would advise everyone to stay away from this hotel. Uneducated, unprofessional and very rude staff. Really very upset with my experience with this hotel.

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Thank Saifali S
Management response:

Aug 04/08/2016 Dear Sir, Greetings from Bel Air Suites & serviced Apartments!!! We completely regret the inconvenience caused to you. Request you to kindly provide us with your contact details as well as check in dates so we can understand the entire case and take the necessary action. You can mail us your detail on below mentioned email address. Once...

Montreal, Canada
Reviewed 3 April 2016

Perhaps it was the searing heat that the staff at reception has to work in, but the lack of enthusiasm and organization upon my arrival was the first disconcerting thing. I checked in at 4pm. I had requested in my online booking a non smoking room on the lowest floor possible. I don't do lifts ( elevators) and I walk...

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2Thank Rosie_on_the_move60
Reviewed 24 July 2015

A very decent economical apartments available in the vicinity. The rooms are big and well furnished. Location is the best part of this hotel. Alot of happening places in and around Koregaon park. The service is average and they need to work on the quality of the staff and service. Not tried the food here as stayed only for a...

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Thank Travelfreak2401
Mumbai (Bombay), India
Reviewed 25 June 2015

We had stayed for 2 nights here in a 2 bedroom apartment and the rooms are quite spacious. The flooring had good carpets and the ambience was also very good. Had a lovely time at bel air. The location of this place makes this place more happening with things easily accessible in and around. Breakfast was nice.

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1Thank Nature_traveller2309
Noida, India
Reviewed 4 April 2015

I stayed here for one night. I booked a room but they gave me a studio appt (only good thing). The service was bad, staff was not courteous. On top of it all my air conditioner had no cooling and almost stopped working at 1 in the night. Worst thing, when i was given the room keys no one came...

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3Thank Harpreet93
Mumbai (Bombay), India
Reviewed 26 January 2015

I visited Pune for official work and stayed in this hotel. The hotel is right in middle of Koregaon park - one of the best areas of Pune city. The hotel staff is great. The rooms are also pretty nice and spacious. The food was great - enjoyed my breakfast.

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3Thank archit_a_1234

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Bel Air Suites & Service Apartments

Address: North Main Road, Pune 411001, India
Region: India > Maharashtra > Pune
Price Range: £40 - £41 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bel Air Suites & Service Apartments 3*
Number of rooms: 27
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Questions & Answers

Here's what travellers have asked, with answers from Bel Air Suites & Service Apartments staff and other travellers.
2 questions
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Questions? Get answers from Bel Air Suites & Service Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are large and sunny”
 of 5 bubbles tony011063, 12 Aug 2016 | Read review
“take 1st floor rooms if you like some open air. or all rooms are good ( renovation is going on in some rooms)”
 of 5 bubbles euroguru777, 26 Jul 2016 | Read review
“Not Applicable”
 of 5 bubbles shirshnandan, 12 Dec 2013 | Read review
“The room i was given had loud noise of broken AC which was later repaired by their technician.”
 of 5 bubbles Ruosh, 4 Jul 2013 | Read review
“floor 4 is the best”
 of 5 bubbles Mendes30, 13 Jun 2013 | Read review
5 of 5
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