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Dekuta Hotel

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1 room 2 adults 0 children
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378 Reviews from our TripAdvisor Community

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Showing 294: English reviews
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Sydney, Australia
Reviewed 3 days ago NEWvia mobile

We stayed here for just 2 nights on arrival before heading out to Ubud, we had a friend recommended after staying here the previous month. For the price you pay, you expect a room and some simple breakfast however we got a lovely clean pool, decent room with the normal facilities, kettle, coffee, fridge etc The breakfast was delicious and...

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Thank PrincessBolton1
Reviewed 4 days ago NEWvia mobile

Impeccable service....amazing staff that will go out of there way to make you feel at home and would help in anyway they can. The restaurant menu is amazing and cater for all dietary requirements and is devine fresh food It's only a stone throw away from everything I very highly recommend this motel!!!

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Thank Tracy D
Reviewed 3 weeks ago via mobile

Had a wonderful time at Dekuta hotel. Very close to Beachwalk shopping centre and the beach. Staff at the hotel looked after us extremely well and with courtesy, especially the reception staff and our housekeeper Kadek Suarsana. He went out of his way to help make our holiday as relaxing as possible - even when he was off duty.

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Thank Leigh M
Dekuta H, Manager at Dekuta Hotel, responded to this review

Dear Mr/Mrs. Leigh M Warmest Greeting from Dekuta and Nebula Family We would like to thank you for the feedback to Dekuta in your precious time, that is our honor for having you at Dekuta for staying while your vacation in Bali, hopefully in your next vacation we will have the honor to have you back for staying in Dekuta....

Tamborine, Australia
Reviewed 3 weeks ago

We were given a ground floor pool view room, room itself was acceptable apart from not having hot water . We stayed at the hotel for 26 days, in that time we had a total of 4 hot showers, obviously they have issues with this. Breakfast was a set menu of 6 different items, got a bit boring after a...

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Thank pamm01949
Dekuta H, Manager at Dekuta Hotel, responded to this review

Dear Mrs. Pamm01949 Warmest Greeting from Dekuta and Nebula Family I would like to thank you for your feed back in your precious time, it is an honor for us to have you in Dekuta, i do apologize for inconvinience when you are stayed with us before, i hope that we will hape the honor to have you for stay...

Reviewed 4 weeks ago via mobile

We stay for 4 night, location near the beach. But there is many hotel around more cheaper and provide better accomodation and services. Room was clean and spacious, except that everything was below expectation

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Thank edwardyang83
Dekuta H, Manager at Dekuta Hotel, responded to this review

Dear Mr. Edward Yang Warmest Greeting from Dekuta Family We would like to thank you for giving us a feed back to our hotel, in the next vacation i would like to have the honor to meet you and staying in Dekuta,we will improve more the quality of our services to makes more comfortable stay for all our family (...

Kuala Lumpur, Malaysia
Reviewed 6 March 2017

We stayed here during our trip back in Nov 2014. At the time the room were nice, clean and well furnished for a mid range hotel. The location is also a plus point since it is just a walking distance to Kuta beach and pretty much next door to the new mall. This is not a resort so it is...

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Thank daria1905
Dekuta H, General Manager at Dekuta Hotel, responded to this review

Dear daria1905 Warmest greetings from Dekuta Hotel Bali! Thank you very much for your great feedback with regards to your stay with us. It has been quite long time since your last visit to our hotel. We are still doing the progress of refurbishing room by room in order to keep the look of our hotel. We understand that you...

Reviewed 18 February 2017

We stayed in Dekuta for the last two days of our vacation in Bali and I have to say my family and I were disappointed. The following are the reasons:- - The receptionist messed up our hotel rooms booking. We booked the rooms a day earlier but when we got there, they gave us the wrong rooms. We saw an...

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Thank Cassy O
Dekuta H, General Manager at Dekuta Hotel, responded to this review

Dear Cassy O, Warmest greetings from Dekuta Hotel Bali! Thank you for writing on behalf of your parent about their stay experiences with Dekuta Hotel Bali. We understand about your parent's disappointment however the situation was totally different with the fact that happened when they arrived in our hotel. Firstly we apologized for not able to deliver the services as...

Toronto, Canada
Reviewed 16 February 2017 via mobile

My expectations were not high at all but definitely not this low. It's dirty... don't be fooled by the photos The customer service is garbage Let's go through my time here. First day I arrived They brought my luggage to the room and dropped my luggage, didn't apologize but laughed... like kids.. cause they are kids. It's employs all teenagers...

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Thank pkmt_11
Dekuta H, General Manager at Dekuta Hotel, responded to this review

Dear pkmt_11, Warmest greetings from Dekuta Hotel Bali, Thank you for your review of Dekuta Hotel Balii. We are sincerely sorry to hear that some aspects of your stay with us did not uphold to the Dekuta standards and did not adequately take place to your satisfaction. We would like to extend our deep and most sincere apologies for not...

Perth, Australia
Reviewed 3 February 2017

Great location and friendly staff..room clean but no soap shampoo toothpaste tissues etc..so close to markets and beachwalk shopping center with big supermarket..a few minutes and you are at the beach...may e 10 minutes walk to the center of kuta i would stay again

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Thank 14rustydog14
Dekuta H, General Manager at Dekuta Hotel, responded to this review

Dear 14rustydog14, Warmest greetings from Dekuta Hotel Bali, Indeed a pleasure to read the positive review from a Dekuta guest, such as yourself. We understand that you have enjoyed your stay with us. With regards to the amenities such as shampoo, toothpaste, etc, are meanwhile still under process of order. The items are coming from outside of Bali so It...

Albury, Australia
Reviewed 3 February 2017

We had booked accommodation at another hotel only to arrive and see it was an absolute dump, a short stroll up the road and we found DeKuta where they found us a room straight away. And we are so glad we changed hotels, we had one of the best trips thanks to the staff at Dekuta/Nebula. The rooms are a...

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Thank Maddy T
Dekuta H, General Manager at Dekuta Hotel, responded to this review

Dear Maddy T, Warmest greetings from Dekuta Hotel Bali, Thank you for your kind review and staying with us. I am pleased to hear that you enjoyed the Dekuta Hotel and its surroundings, as well as dine experience at our Nebula restaurant. Your compliments will be shared to all our team and it is really encourage and motivate us to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Dekuta Hotel staff and other travellers.
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Questions? Get answers from Dekuta Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor is better as the other floors are stairs only”
pamm01949, 30 Mar 2017 | Read review
“Go for 3rd floor better bathrooms”
14rustydog14, 3 Feb 2017 | Read review
“Ask for a room above reception, these are the ones that have had their renovations completed.”
MaddyT982, 2 Feb 2017 | Read review
“Rooms on the ground floor can be noisy due to reception and checking out guests but they have the best access to the pool.”
Vee-Vandee, 24 Oct 2016 | Read review
“Close your curtain at all times, because neighbour can just peek on you easily..”
PipithL, 19 Oct 2016 | Read review
5 of 5