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Serela Kuta

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Serela Kuta
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107 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Brisbane, Australia
Reviewed 2 weeks ago

Transport was great - guy was lovely. The room was very boxy, bath towels were on the grey side. Been used 1000 times over. No running water upon arrival. Glad we only stayed as a stop over. Staff was good. If you want to hear a rooster at 4am please stay here.

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Helpful?
Thank Cynthiaw80
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are pleased to accept your feedback to improve our service and product in the future Once again Thank you, We look forward to welcoming you again to Bali and stay in...

Sydney, Australia
Reviewed 4 weeks ago via mobile

We stayed in this hotel for two nights, the bathroom is still dirty. A lots of hair in the shower, bad lighting. A very small and stuffy room. The breakfast was far from good. And the most shocking thing is they provided a cup with lipstick stain, it is very disgusting. We will never stay in this hotel again!!!!

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Helpful?
Thank rnovita
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are pleased to accept your feedback to improve our service in the future Once again Thank you, We look forward to welcoming you again to Bali and stay in Serela Kuta...

Reviewed 5 weeks ago via mobile

i stayed here for 2 nights , room and bathroom is nice and clean, wifi signal is acceptable, pool is nice but little bit small. The staff are friendly ,location is strategic, only 15 minute walk to legian. Overall is good except the breakfasts , not many option (i choose fried rice) and the taste is below average, but it...

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Helpful?
Thank alam f
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are happy to know that you enjoy your stay in Serela Kuta Bali In regards to our breakfast, we will improve it in the future Please share your experience stay in...

Jakarta, Indonesia
Reviewed 18 October 2016 via mobile

We are so happy staying in Serela hotel.. We really enjoy the ambience of the hotel.. so relaxing and the staff are very polite and helpful.. The housekeeping and front desk are giving their best services.. The room of the hotels are clean and everythings looks new and good maintanance.. we will come back to Serela Kuta balu hotel when...

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Helpful?
Thank Desy R
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are happy to know that you enjoy your stay in Serela Kuta Bali Please share your experience stay in Serela kuta Bali to your family,friends and colleague so that many people...

Reviewed 4 October 2016

The receptionists were friendly, the service was good, the room was comfortable,the location was good because it was not noisy. However, the cleanliness was really really bad! There was stain in the chair and there was hair in the bathroom!

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Helpful?
Thank Arina Aisyal H
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We do apologize in regards to our cleanliness room, we will improve it in the future Please share your experience stay in Serela kuta Bali to your family,friends and colleague so that...

Serpong, Indonesia
Reviewed 13 September 2016

I haven't really use all the facilities in this hotel but I've got several good and bad experience. Overall, the hotel itself was good enough and quite reasonable for the price. Positive things: 1. Clean and nice room. The size is the room isn't too small just like the usual budget hotel 2. The staffs are quite quick to respond...

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Helpful?
Thank JessicaHelena92
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are happy to know that you enjoy your stay in Serela Kuta Bali Please share your experience stay in Serela kuta Bali to your family,friends and colleague so that many people...

Reviewed 13 September 2016

We stay here for 4 nights. It was nice at first, but it's little bit noisy when someone walk / run on the 2nd floor, it get worse when they pushed chair / table at night! But our room was really nice, really big, with mini kitchen (electric kettle, refrigerator), close to (mini) swimming pool (we paid for low price,...

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Thank Elmi A
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are happy to know that you enjoy your stay in Serela Kuta Bali In Regards to our coffee, we will taking action as soon as possible Please share your experience stay...

Reviewed 12 September 2016 via mobile

This hotel was nice rooms but walls very slim so pretty noisy but for the price was very good only paid 17 dollars a night at last minute. Has a nice pool as well. The breakfast was okay not many western options but.

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Thank Matty U
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are happy to know that you enjoy your stay in Serela Kuta Bali Please share your experience stay in Serela kuta Bali to your family,friends and colleague so that many people...

Jakarta, Indonesia
Reviewed 2 September 2016

High services, low prices! Be more variatif on the f&b and serela will beat another hotels in it classes. Two thumbs up! P.s. I really appreacite for the service for looking up on our belongings even we had check out.

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Helpful?
Thank aga_silaen
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are happy to know that you enjoy your stay in Serela Kuta Bali Please share your experience stay in Serela kuta Bali to your family,friends and colleague so that many people...

Jakarta, Indonesia
Reviewed 29 August 2016

I stay here on 22 August and this is very cheap hotel, using online only less than Rp. 280K without breakfast, but their room (matrass) is very comfort.... Location is close with downtown too.. recommended and love to stay here.

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1Thank Dedy I Santoso I
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are pleased to accept your feedback to improve our service in the future Once again Thank you, We look forward to welcoming you again to Bali and stay in Serela Kuta...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free Parking
  • Spa
  • Free Breakfast
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Serela kuta Hotel Bali is a three stars Hotel that also serves as the first KAGUM Hotels' property in Bali, bringing the welcoming hospitality moments of KAGUM Hotels for the first time in the land of paradise! With Serela Kuta Hotel Bali, we are ready to serve to you with KAGUM Hospitality spirit in Bali! ... more   less 

Additional Information about Serela Kuta

Address: Jl. Raya Kuta No. 42 | Badung, Kuta, Indonesia
Region: Indonesia > Bali > Kuta
Price Range: £12 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Serela Kuta 3*
Number of rooms: 70
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Also Known As:
Serela Kuta Bali
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Questions & Answers

Questions? Get answers from Serela Kuta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was neat ,clean and good ambience”
 of 5 bubbles Dwarar, 24 May 2016 | Read review
“Upgrade room to include lounge with fridge next to pool.”
 of 5 bubbles baseballwa, 21 Feb 2016 | Read review
“quiet floor”
 of 5 bubbles giarys, 17 Jul 2015 | Read review
“Choose the room with swimming pool access”
 of 5 bubbles missnova99, 6 Jan 2015 | Read review
“Jika berlibur dgn keluarga saya sarankan gunakanlah Family room dgn living room selain nyaman juga serasa dirumah sndiri. ( Family room on the South side )”
 of 5 bubbles feckym, 10 Jul 2014 | Read review
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