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Mercure Kuta Bali

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Mercure Kuta Bali
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1,308 Reviews from our TripAdvisor Community

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Showing 983: English reviews
Reviewed 11 December 2011

the hotel it self was just ok , the food and service wasnt the best , the location was very very bad , soooo loud in the heart of the busy shopping area , not a chilled out holiday and there are many more nicer and cheaper hotels in kuta in better areas , i wouldnt stay again

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Helpful?
Thank sarah m
MercurekutaBali11, Manager at Mercure Kuta Bali, responded to this review

Dear Guest, Warmest Greeting from Mercure Kuta Bali… We sincere thank you for choosing Mercure Kuta Bali as your accommodation during your Holiday in Bali. The Experience you describe causes us deep concern. We would like to offer our sincere apologies for any frustration and anxiety that it may have caused you on your holiday. I do appreciate you bringing...

A TripAdvisor Member
Perth, Australia
1 review
Reviewed 11 December 2011

Found the rooms to be very small compared to the other 3 hotels we have stayed at in Kuta and tried breafast once only but everyone has individual tasts. Would recommend this hotel for its views from the 4th floor pool area but thats all. As usual the staff were extremely pleasant, as they are in most hotels in Bali.

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Thank A TripAdvisor Member
MercurekutaBali11, Manager at Mercure Kuta Bali, responded to this review

Dear Guest, Warmest Greeting from Mercure Kuta Bali… We sincere thank you for choosing Mercure Kuta Bali as your accommodation during your Holiday in Bali. We were very pleased to read that you appreciated the Assistance of our staff and you had enjoyed your Holiday. We will share your comment to all of our staff, so It is always encouraging...

Zamboanga City, Zamboanga, Philippines
Reviewed 7 December 2011

The location of Mercure Kuta is one of the best in Kuta.plenty of resto around the hotel. plus the infinity pool over looking Indian Ocean.Thank you to the staff of the hotel for giving me a delicious birthday cake. :)

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Helpful?
1Thank Cecilyn T
MercurekutaBali11, Front Office Manager at Mercure Kuta Bali, responded to this review

Dear Guest, Warmest Greeting from Mercure Kuta Bali… We sincere thank you for choosing Mercure Kuta Bali as your accommodation during your Holiday in Bali. We were very pleased to read that you appreciated the Assistance of our staff and you had enjoyed your Holiday. We will share your comment to all of our staff, so It is always encouraging...

Singapore
Reviewed 6 December 2011

If you are a beach person, love to party, then Kuta is THE location to be in Bali. For me, I prefer to be out of Kuta. But given the choice to stay, yes, Mercure Kuta is at an excellent location. Just a short walk from Poppies I with shops & plenty of eateries to choose from. Not forgetting the...

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Helpful?
Thank Climming
MercurekutaBali11, Front Office Manager at Mercure Kuta Bali, responded to this review

Dear Guest, Warmest Greeting from Mercure Kuta Bali… We sincere thank you for choosing Mercure Kuta Bali as your accommodation during your Holiday in Bali. We were very pleased to read that you appreciated the Assistance of our staff and you had enjoyed your Holiday. We will share your comment to all of our staff, so It is always encouraging...

singapore
Reviewed 2 December 2011

Great location, with plenty of shops around. Great infinity pool and you can order breakfast to be at the pavilion. Rooms were abit small but that's no issue since we were out most of the time during the day. Overall a great stay with reasonable price.

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Helpful?
Thank hongyl
MercurekutaBali11, Front Office Manager at Mercure Kuta Bali, responded to this review

Dear Guest, Warmest Greeting from Mercure Kuta Bali… We sincere thank you for choosing Mercure Kuta Bali as your accommodation during your Holiday in Bali. We were very pleased to read that you appreciated the Assistance of our staff and you had enjoyed your Holiday. We will share your comment to all of our staff, so It is always encouraging...

Geelong, Australia
Reviewed 17 November 2011

The location of this hotel is the best feature. Then the effinity pool...It is so big and just so relaxing. The view over Kuta beach is amazing. The standard rooms are average ...I one we had was so small .Outside the lift and noisy and not good .The deluxe room was wonderful ,well apointed and a balcony.Over looking Kuta Beach...

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Helpful?
Thank Judith P
MercurekutaBali11, Front Office Manager at Mercure Kuta Bali, responded to this review

Dear Guest, Warmest Greeting from Mercure Kuta Bali… We sincere thank you for choosing Mercure Kuta Bali as your accommodation during your Holiday in Bali. We were very pleased to read that you appreciated the Friendliness and Assistance of our staff and you had enjoyed your Holiday. We will share your comment to all of our staff, so It is...

A TripAdvisor Member
Adelaide, Australia
1 review
Reviewed 15 November 2011

Overall an easy and good value stay in Kuta. Right in the centre, but a quiet oasis from all the hustle & hawkers on the streets. Management were very helpful with allowing us use of shower & towel facilities after a cycling day out after our check-out on the last day.

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Thank A TripAdvisor Member
MercurekutaBali11, Front Office Manager at Mercure Kuta Bali, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed 15 November 2011

Myself and 2 friends stayed for 6 nights. Our room was on the second floor facing the beach, we had a awesome view and could get the free wifi from the lobby on our balcony! Our room wasn't massive but was cleaned beautifully everyday. Breakfast was good, decent selection for the hotel size. Pool was beautiful, spent time at the...

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Helpful?
Thank SAEG
MercurekutaBali11, Front Office Manager at Mercure Kuta Bali, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your...

Cairns
Reviewed 11 November 2011

Was a beautiful hotel and service was great. rooms were small though you wouldn't be hanging out in your room at all. Lots of youg people were staying in the hotel, certainly seemed like a hotel for youg partying people. Great location, close to all the shopping, food, accross from the beach, hard rock cafe is next door and has...

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Helpful?
Thank JulieCairns
MercurekutaBali11, Front Office Manager at Mercure Kuta Bali, responded to this review

Dear Guest, Warmest Greeting from Mercure Kuta Bali… We sincere thank you for choosing Mercure Kuta Bali as your accommodation during your Holiday in Bali. We were very pleased to read that you appreciated the Assistance of our staff and you had enjoyed your Holiday. We will share your comment to all of our staff, so It is always encouraging...

Singapore, Singapore
Reviewed 9 November 2011

Great pool, view of Kuta beach and sunset! Great service n nice service staff too! Staff was very nice and helpful, at breakfast staff had nice warm smiles which makes a great start to your day. Breakfast buffet was not that great, but the inclusion of latte n cuppacinoi perks the day.

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Helpful?
Thank Jeanette L
MercurekutaBali11, Front Office Manager at Mercure Kuta Bali, responded to this review

Dear Guest, Warmest Greeting from Mercure Kuta Bali… We sincere thank you for choosing Mercure Kuta Bali as your accommodation during your Holiday in Bali. We were very pleased to read that you appreciated the Friendliness and Assistance of our staff and you had enjoyed your Holiday. It is always encouraging for us to learn that our valuable customer are...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just steps from Kuta Beach, Mercure Kuta Beach Bali is surrounded by numerous shopping and dining options in the center of the city. It features an outdoor infinity pool and free wired internet in public areas. Air-conditioned guest rooms feature modern minimalist furnishings and private bathroom with tub and shower. A minibar, tea/coffee-making facilities and in-room safe are provided. There is also cable TV. Guests can enjoy Balinese massage treatments at Bali Spa or lounge by the hotel’s rooftop pool. The hotel’s tour desk plans day trips and water activities at Kuta Beach. Alang Alang Restaurant features splendid views of the Kuta Beach and serves a buffet dinner with Asian and Western dishes. Snacks and cocktails are served at the Lotus Lobby Bar and the Pool Bar. ... more   less 

Additional Information about Mercure Kuta Bali

Address: Jalan Pantai Kuta 10 X | Br Pande Mas, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Price Range: £50 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Kuta Bali 3.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Mercure Kuta Bali Hotel Kuta
Accor Kuta Bali
Hotel Style:
#18 On the Beach Hotel in Kuta
#52 Spa Hotel in Kuta
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Kuta Bali staff and other travellers.
17 questions
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Questions? Get answers from Mercure Kuta Bali staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with sea view”
emilianic, 30 Mar 2017 | Read review
“Ask them to give you room at balcony otherwise will be very boring to stay at this hotel”
  • here view from my room
ronaldsipahutar, 16 Feb 2017 | Read review
“Great views.”
755eloc, 14 Feb 2017 | Read review
“Ocean view rooms are really best options”
Om_Gurjar, 30 Jan 2017 | Read review
“never choose room near the lift because it's to noissy”
, 2 Jan 2017 | Read review
5 of 5