We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

The Kuta Beach Heritage Hotel Bali - Managed by Accor

Jl. Pantai Kuta, Br. Pande Mas Kuta, Kuta 80361 Indonesia
avatar-imageavatar-imageavatar-image
Traveller (1992)
Room & Suite (599)
Dining (216)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#45 of 273 hotels in Kuta
Location
Cleanliness
Service
Value
Travellers' Choice
Located just across Kuta Beach and just a 5-minute walk away from Kuta square and Kuta art market, The Kuta Beach Heritage Hotel Bali - Managed by Accor has 159 marine themed rooms related to surfing, fishing and seafaring, Waves restaurant, rooftop pool with its breathtaking Kuta beach, Riva Bar & Restaurants, an Aqua Spa as wellness facilities, H2O fitness and meeting rooms. While staying at this hotel, guests have many activities to choose from: surfing, enjoying romantic sunset, hunting for lovely photos and many more.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Secured parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Airport transportation
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Plunge pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Poolside bar
Rooftop bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Ocean View
Business
Languages Spoken
English, Indonesian
2,042Reviews114Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 973
  • 724
  • 243
  • 57
  • 45
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Michael W wrote a review 3 Mar
1 contribution
First time in Bali. A well earned break. The service from hotel is 5* , the breakfast was great with different cuisines. Room are comfy and room service good. Booked through Expedia, all excursions and transportation was great....never needed to contact them. Overall a good experience with this hotel. Highly recommended stay.🙂
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Get use to the currency. All goods sold by locals are price negotiable.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GeneralManager TheKutaBeachHeritage, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded 2 weeks ago
Dear michaelwK5078IP, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Stuart Sheldon wrote a review Feb 2024
Kalamunda, Australia20 contributions2 helpful votes
What an Amazing stay once again at The Kuta Heritage Hotel. Thank you for all your assistance and fun times. Front Office - Thank you Putu, Dayu and Ika Food and Beverage - Surya,Anita,Suardi,Linda,Nita and Seni. To all the the Team that made it an excellent stay - thank you. :) Taking the time to review this Hotel is not difficult as it was such an Amazing stay as always. Stuart and Carol
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GeneralManager TheKutaBeachHeritage, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded 3 weeks ago
Dear Mr. Stuart & Ms. Carol, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Johnny C wrote a review Feb 2024
1 contribution
The worst experience ever. The service was poor, food portion was small, rooms are old and outdated..honestly don’t know how it is rated as 5 stars, doesn’t even pass the 3 star mark..for the price I paid i should have stayed the 3 nights elsewhere. Staffs are like robots and needs more training on customer service. Phones don’t work when calling their number. Communication from the hotel is exceptionally bad, no detailed information upon check in. Only good thing is it is located right across the beach. Extremely disappointed.
Read more
Date of stay: January 2024Trip type: Travelled solo
Room Tip: They don’t reply emails and you can’t reach them on their contact number
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GeneralManager TheKutaBeachHeritage, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded 3 weeks ago
Dear Mr. Johnny C, Warm greetings from The Kuta Beach Heritage Hotel – Managed by Accor. We were surprised to read your score and reviews at TripAdvisor with 1 star out of 5. Please accept our sincere apology on the less than ideal experience during your stay. However, I appreciated the detailed concern regarding our hotel and the service, I share this issue with rest of the team, which assist in our promises will always strive for the service excellent to our guest. My team and I hope to have the pleasure of seeing you back for an even better experience. Since our guests’ satisfaction is of paramount important to us. We would like to hear more from you and would appreciate it if you could contact me at ALFI.ALDYNO@accor.com Sincerely, Alfil Aldyno Asst. Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Soren w wrote a review Feb 2024
19 contributions2 helpful votes
great location and friendly staff. But the room had one window facing a hallway next to the elevator. Dont really think that having a 4.6/5 rating on your own website is justified for a room without naturel light. The staff were great and friendly as would be expected on Bali so no issues there. THe location was on the foreshore of Kuta Beach with shops, restaurants and cafes in every direction. A major shopping centre is about 2 mins walk from Hotel so no issues there. We opted for the buffet breakfast and regretted that purchase. The food was average and when the hot food is not hot and the coffee is cold then i am not going to try the cold dishes just in case, so can't comment on that part. Just not worth the price when there are so many options within walking distance to the hotel with regards to breakfast. Hotel car to Airport is 200K Rp which is above the taxi price but very good and clean vehicle with polite driver so recommended. For location, this hotel worth considering but dont waste money on the breakfast buffet
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GeneralManager TheKutaBeachHeritage, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded 4 weeks ago
Dear sorenw722, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. Also, we have taken note your comments on breakfast quality for our consideration and improvement. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Dirk_B18 wrote a review Feb 2024
Stuttgart, Germany85 contributions61 helpful votes
Stayed for a night before returning to Europe. Location is pleasant directly on the beach (which is rather busy). Loved the really spacious room with very comfy bed. Superb breakfast in the rooftop bar. Nice pool up there as well. Can recommend if you stay in busy Kuta
Read more
Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GeneralManager TheKutaBeachHeritage, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded 4 Feb 2024
Dear Dirk_B18, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Stay safe & healthy. Kind regards, Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Pushpal P wrote a review Jan 2024
Kuala Lumpur, Malaysia187 contributions60 helpful votes
The hotel is at a very convenient place and beach is easily accessible. Breakfast is good and staffs are courteous. Moreover staffs are very responsive and helped us with the issues we found in the room. Rooms are quite spacious and comfortable. There is a beverage section at the common area for tea coffee and water can be refilled which we found very convenient. However entrance the hotel can be improved and we felt there should be someone to greet us once we take the lift from conceirge to the reception.. some places in the corridor we saw water leaking from ac ducts. We observed the name card on the breakfast remained same  from past day even though dishes were different. Pool was small though the view was very good
Read more
Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from GeneralManager TheKutaBeachHeritage, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded 31 Jan 2024
Dear pushpalp, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Stay safe & healthy. Kind regards, Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
lukeskarbek wrote a review Jan 2024
Sydney, Australia80 contributions26 helpful votes
I came here solo over Christmas for a week, because I wanted something central, but also where I could hide if Kuta got a bit much. I don't think the Kuta location could be much better - the area isn't for everyone - and once I got settled in the hotel, I ended up exploring yes, but actually never set foot on the beach because the rooftop pool overlooking the Kuta chaos was an oasis. Some days I spent the day up there, having a big western and Asian buffet breakfast that easily kept me going till dinner. I don't think I ever had lunch. Afternoon half price cocktails, more reading, a swim, take in the sunset, chat to guests, choose the meal for dinner and chat to the staff, watch the nightly fireworks, and repeat. Now I want to being my partner back and flop and drop again. Excellent food, faultless staff (thank you Putu for your welcomes and advice each day, and Gusdek for your friendliness and ultra clean car). I had the room with the shallow pool outside, and never used it - I preferred upstairs by the main pool. My room was bigger than my own apartment, and for one, it felt palatial, and the BED I could have lied across the other way and still nothing hanging off. Ultra comfy, and just drifted away in it each afternoon. Best Aircon I've had in Asia ( I think at one stage I could see my breath). There were a couple of things over the stay, a broken lamp, no loo roll, but as soon as you ask, it was done by the time I got back. A great touch is the downstairs waiting area, with free flowing juice, coffee machines and purified chilled water, and as I had my water bottle with me, it was a godsend. That and quite nice coffee that I would go get to wake up because I dozed too long by the pool. I paid about AUD200 a night (with brekky) which is upper end for this area, but I wanted something nice and I got it. Remember the prices everywhere do not include 21% tax. I'm coming back. Heck, I work remotely, I might even go back for a month and work by the rooftop bar area and take in the breeze and the nice and fast wifi. Many thanks to all.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Just be guided by the staff. After check in, they'll all know your name, and it's a delight.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GeneralManager TheKutaBeachHeritage, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded 8 Jan 2024
Dear lukeskarbek, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. We are looking forward to welcoming you back again soon. Stay safe and healthy. Kind regards, Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Aiden wrote a review Dec 2023
Singapore, Singapore16 contributions3 helpful votes
While the service and amenities provided were good, the hotel is in need of a renovation if it is to brand itself as a 5-star hotel. The lift, pick-up/drop-off area and rooms were a far cry from what one would expect from a 5-star hotel. Still had a pleasant stay overall.
Read more
Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from GeneralManager TheKutaBeachHeritage, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded 27 Dec 2023
Dear aidentravel, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. Also, we have taken note your feedback for our consideration and improvement. We are looking forward to welcoming you back again soon. Kind regards, Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
GlobeTrotting580147 wrote a review Dec 2023
1 contribution
Rooms were all good clean, shower did need a clean but hey the price was fantastic service desk could not have been nicer and the Breakfast staff ........ wow amazing so polite helpful just really nice staff, pool was as clean as a whistle and pool staff just so helpful. Thank you, my husband and I had a fantastic holiday and definitely will go back :)
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Breakfast was amazing its worth to add it to your booking :)
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GeneralManager TheKutaBeachHeritage, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded 25 Dec 2023
Bonjour, GlobeTrotting580147! Greetings from The Kuta Beach Heritage Hotel, Thank you for giving us your excellent score on TripAdvisor. Nothing delights us more than knowing that your experience was a wonderful one, we hope to see you again soon. Sincerely, Alfil Aldyno Assistant Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Matthew S wrote a review Dec 2023
1 contribution
I would highly recommend the kuta beach heritage hotel. From arrival the staff are very friendly and incredibly professional who during my stay went above and beyond to accommodate me. I would like to mention surya and Linda as-well as Dika who during my stay did everything they could to help me and ensure my stay was amazing which it was. The facilities were very clean and the rooftop pool and bar is incredible. It was Fantastic value for money and I couldn’t recommend enough. Matthew sisson
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GeneralManager TheKutaBeachHeritage, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor
Responded 25 Dec 2023
Bonjour Mr. Matthew Sisson Greetings from The Kuta Beach Heritage Hotel, We appreciate the time you spent on reviewing us online. We are all pleased to know that you loved your experience with us. Surya, Linda and Dika they are part of F&B Restaurant team will be delighted to see their name being recognized. Thank you once again for choosing The Kuta Beach Heritage and we look forward to seeing you again soon. Sincerely, Alfil Aldyno Assistant Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Kuta area.
PRICE RANGE
£60 - £62 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Kuta Beach Heritage Hotel
LOCATION
IndonesiaBaliKuta DistrictKuta
NUMBER OF ROOMS
159
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE KUTA BEACH HERITAGE HOTEL BALI - MANAGED BY ACCOR - Updated 2024

Frequently Asked Questions about The Kuta Beach Heritage Hotel Bali - Managed by Accor
Which popular attractions are close to The Kuta Beach Heritage Hotel Bali - Managed by Accor?
Nearby attractions include Bali Sea Turtle Society (BSTS) (0.2 miles), Beachwalk Shopping Center (0.3 miles), and Beachwalk XXI Cineplex Bali (0.3 miles).
What are some of the property amenities at The Kuta Beach Heritage Hotel Bali - Managed by Accor?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at The Kuta Beach Heritage Hotel Bali - Managed by Accor?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Kuta Beach Heritage Hotel Bali - Managed by Accor?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Kuta Beach Heritage Hotel Bali - Managed by Accor?
Yes, secured parking is available to guests.
What are some restaurants close to The Kuta Beach Heritage Hotel Bali - Managed by Accor?
Conveniently located restaurants include Daily Social Bali, Rosso Vivo Dine & Lounge, and Jamie Oliver Kitchen.
Are there opportunities to exercise at The Kuta Beach Heritage Hotel Bali - Managed by Accor?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Kuta Beach Heritage Hotel Bali - Managed by Accor have airport transportation?
Yes, The Kuta Beach Heritage Hotel Bali - Managed by Accor offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Kuta Beach Heritage Hotel Bali - Managed by Accor located near the city centre?
Yes, it is 0.7 miles away from the centre of Kuta.
Are any cleaning services offered at The Kuta Beach Heritage Hotel Bali - Managed by Accor?
Yes, dry cleaning and laundry service are offered to guests.
Does The Kuta Beach Heritage Hotel Bali - Managed by Accor offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.