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VOUK Hotel & Suites

CancelonUS$84*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$164*
US$84*
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US$164*
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VOUK Hotel & Suites
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286 Reviews from our TripAdvisor Community

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Showing 234: English reviews
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Reviewed 4 days ago NEWvia mobile

I had very Bad experience at this hotel, when my big group of family stayed at this hotel. The service from check in to check out very disappointing. especially the marketing doesn't help at all. I don't recommend this hotel for group or family, because not only the management was very bad, but also the sanitary of the room.

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Helpful?
Thank Stephanie I
Bandung, Indonesia
Reviewed 4 weeks ago

I checked with my local travel agent about the price for a room and when she told me how much, I asked how many stars are they and she answered, “they claimed to be five.” I visited their website and indeed, their tagline was “Experience affordable 5-stars…” Now I’m excited… The day came and I think a trainee was handling...

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Helpful?
1Thank lsylviano
Reviewed 10 March 2017 via mobile

Im stayin in this hotel for 2 days, and it was nice to stayin in this hotel. The room is so spacy, and very clean. Staff and service quiet good, but the main concern is the parking lot, at that time the hotel got a full parking lot and i need to park my car outside the hotel. Overall :...

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Helpful?
Thank Tobias R
denpasar, bali
Reviewed 7 February 2017 via mobile

We had lunch among friends. It's a spacious dining room. Service is good and the quality of food is exceptional. Salted egg fried rice was d*mn good!! We had 6-7 courses of menu, quality was good and the portion were quite generous also. Ambiance is pretty modern chinese restaurant. Hip design. They have even a smoking room inside. So smokers...

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Helpful?
Thank ronaldimanuel
Bali, Indonesia
Reviewed 16 January 2017

I was stay in here for one night. First time when i come here, i saw many green view and plant in this hotel, luxury too. My big room, clean, absolutely i love a view in here, very fantastic! Well, if you come here, i suggest you to come and try another Chinese dish in Mezzanine Restaurant with Chef A...

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Helpful?
1Thank Intan_Kusumasari
VOUK_Hotel_Suites, Executive Assistant Manager at VOUK Hotel & Suites, responded to this review

Dear Intan Kusumasari, I’m glad to hear the team helped make a great impression and therefore a memorable stay for you! Thank you so much for the recommendation and we certainly hope to see you back to experience more of VOUK’s positive energy and level of service. We are so pleased to hear that you enjoyed our resort and appreciate...

Vancouver, Canada
Reviewed 4 January 2017

Me and my wife stayed here for 3 nights. This is my first time writing a review but I wanted to warn people about this hotel.At the check in you're required to put a deposit on the room and then sign a ridiculous rules sheet that gives them almost any reason to keep your deposit. The customer service is horrible,...

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Helpful?
4Thank Jay6649
VOUK_Hotel_Suites, Executive Assistant Manager at VOUK Hotel & Suites, responded to this review

Dear Jay, I understand that someone from my team has already been in touch with you. Again thank you for your detailed and valuable feedback. We appreciate our guests’ comments, both positive and negative. Please accept my sincere apologies for us having failed to meet your expectations during your stay with us. We have already shared your comments with my...

Reviewed 29 December 2016 via mobile

Very Nice hotel, special shoutout to Mezzanine restaurant, truly nice authentic Chinese lunch experience, the food was amazing, the staff are friendly, the ambience truly chinese experience ! Definitely will comeback

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Helpful?
Thank jevon a
VOUK_Hotel_Suites, Executive Assistant Manager at VOUK Hotel & Suites, responded to this review

Dear Jevon, Thank you so much for taking the time to review your recent stay with us! We are so pleased to hear that you enjoyed our resort and appreciate the helpful tips you've shared with others. We’ll be here when you’re ready to come back. See you soon ! Thank you. Best personal regards, Dodi Pusdinata Executive Assistant Manager...

Denpasar, Indonesia
Reviewed 26 October 2016

Visited this hotel for business things last month. I don't expect this hotel such that beautiful hotel. But surprisingly, it has beautiful, and elegant interior. Affordable price, with all facilities that we've got.

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Helpful?
2Thank Ariessa O
VOUK_Hotel_Suites, Executive Assistant Manager at VOUK Hotel & Suites, responded to this review

Dear Ariessa O, Thank you for sharing your experience with the Tripadvisor’s readers here. We are glad to learn that your stay at VOUK Hotel & Suites was pleasant and that we surpassed your expectations. Your review put a smile on our team member, this will certainly give more positive energy for us to serve you and other guests better...

Carnforth, England, United Kingdom
Reviewed 23 October 2016 via mobile

I visited this hotel for 6 nights as a holiday half way on the way to New Zealand. Maybe not the best hotel as a single person as location is a bit quiet and requires transport to get places. This hotel has some nice qualities like the size of the pool and large bedrooms. What stood out the most was...

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Helpful?
2Thank AmyL2_12
VOUK_Hotel_Suites, Executive Assistant Manager at VOUK Hotel & Suites, responded to this review

Dear AmyL2_12, Thank you for your recent stay and for taking the time to share your feedback with us ! We are so pleased to hear that you enjoyed all aspects of our resort ! We hope to welcome you back again for another magical stay. Please do not hesitate to contact me directly next time you plan to visit...

Jakarta, Jakarta Raya, Indonesia
Reviewed 11 October 2016 via mobile

This hotel is located in Nusadua; a bit far from any interesting place. Far from the beach. You need a taxi to go somewhere from the hotel. The room is clean and neat but I found it strange that the floor is always a bit damp/wet. Its probably because of the air near the sea. The swimming pool has a...

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Helpful?
Thank Tavadi R
VOUK_Hotel_Suites, Executive Assistant Manager at VOUK Hotel & Suites, responded to this review

Dear Tavadi R, I understand that someone from my team has already been in touch with you. Again thank you for your detailed and valuable feedback. We appreciate our guests’ comments, both positive and negative. Please accept my sincere apologies for us having failed to meet your expectations during your stay with us. We have already shared your comments with...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
Food & drink at the hotel
Rasa Restaurant Bali
Rasa Restaurant Bali
Cuisines: Asian
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
At VOUK Hotel & Suites (Ex Mantra Hotel and Puri Nusa Dua Hotel) you can truly immerse yourself in Bali. Relax and let your stresses float away in the azure blue resort style pool, a warmth combined with a level of service and attentiveness that will make you want to stay forever. Enjoy panoramic hill top views to the Indian Ocean or hillside vistas from your contemporary style accommodation with all the conveniences to make your stay comfortable. Our feature and facilities are fully equipped gymnasium, beach club, restaurant, wedding venues, mice facilities, bar and lounge, Chakra Spa, resort style pool, and 24 hour reception. Spacious 51sqm Superior room and Deluxe room for your convenience stay facilitated with individually-controlled air conditioning, Wi-Fi, private balcony with daybed, personal safe, bar-refrigerator, cable tv with international channels, lounge, tea & coffee making facilities, rain shower, full amenities, bathtub in Deluxe & Suite. Extra Spacious 102sqm at our Suites designed for family and facilitated with living room. Dining experience in Rasa Restaurant and Splash Bar that both facing the romantic pool. MICE is our specialties with an exceptional facilities to support different setup and panoramic views. There are multiple meeting and function spaces to selected, including a grand ballroom that can cater up to 400 guests cocktail. Located just 20 minutes from Ngurah Rai International Airport and in the heart of Bali’s 5-star destination Nusa Dua. Advantages: Panoramic views of Indian ocean Close to the Airport & GWK Culture Park Close to Pandawa Beach, Melasti Beach, Geger beach & Nusa Dua beach Close to Uluwatu Balinese historical temple & Jimbaran bay We will always continue to do our very best for our guest and we are currently upgrading the hotel to serve our guests better. More facilities will be added to provide a greater living experience, includes: Kids Indoor Playground Youth Games Room Chinese Restaurant Japanese Restaurant POOL BAR with BBQ Grill ROOFTOP BAR Souvenir Store 24 hours Virtual Drugstore 24 hours in-house medical assistance Orthopedic beds for Spinal problem guest Disabled friendly Seaview Terrace IP TV & IP Phone Internet Surfing in every room International Language Speaker In addition to these, we are also renewing our hotel rooms with a nicer design and better amenities. This renovation project will be completed by May 2016 and we are apologize for your inconvenience during your stay with us due to renovation. ... more   less 

Additional Information about VOUK Hotel & Suites

Address: Jalan Raya Nusa Dua Selatan, Nusa Dua 80363, Indonesia (Formerly The Puri Nusa Dua)
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: £55 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — VOUK Hotel & Suites 4.5*
Number of rooms: 176
Reservation Options:
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Also Known As:
VOUK Hotel & Suites Bali/Nusa Dua
Hotel Style:
#24 Romantic Hotel in Nusa Dua
#29 Spa Hotel in Nusa Dua
#31 Luxury Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from VOUK Hotel & Suites staff and other travellers.
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Questions? Get answers from VOUK Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to ask for a room away from their construction”
raverepublic, 18 Sep 2016 | Read review
“Dont book now because there is major renovation”
Andrew_BeMyGuest, 3 May 2016 | Read review
“their deluxe rooms were already quite large”
anindithav, 17 Feb 2016 | Read review
“Ask for balcony”
purshotamanusha, 20 Jan 2016 | Read review
“rooms on the lower level are nearby to swimming pool ,rooms on the high level can see the sea view ,all are nice !”
633jackyg, 15 Sep 2015 | Read review
5 of 5
Cancelon
US$84* /night
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Expedia.comUS$159
Orbitz.comUS$164
TravelocityUS$164
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Prices are for 1 room, 2 adults
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