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Mercure Resort Sanur

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Mercure Resort Sanur
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2,156 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Resort Sanur
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Showing 1,446: English reviews
Warsaw, Poland
Reviewed 14 May 2014

Quiet location, but close to the city center. Nice private beach, but don't expect a idyllic landscape - you won't find such on Bali. Rooms need a little renovation, but spacious, clean and comfortable. Breakfast tasty and variable.

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Helpful?
2Thank Albatros11PL
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Albatros11PL, Thank you for taking the time to post your review. The resort will undergo a room refurbishment later in the year. General Manager Mercure Resort Sanur

UK
Reviewed 14 May 2014

This resort is nothing short of stunning. The foyer is beautiful, open and has little streams with fish, running around the outside, although quite dark at night. The reception staff were friendly and helpful. We arrived off a very late flight but were met with a drink and cold towels which was refreshing and unexpected. Our room was a standard...

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1Thank misssunshine13
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Misssunshine13, Thank you for your review. We are really happy to know you enjoyed your stay. General Manager Mercure Resort Sanur

Brighton, United Kingdom
Reviewed 12 May 2014

We stayed at the Mercure for just one night before we flew home. It was a lovely hotel overall in a great beach front location. It was really clean and the staff were nice. The room was a bit smaller than I was expecting, our room had no towels in and the toilet flush was broken. Reported the broken toilet...

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Helpful?
Thank Lisa T
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Lisa T, Thank you for taking the time to post your review. Yes we have fixed the constant running water in the bathroom. Thank you for letting us know. General Manager Mercure Resort Sanur

Reading, United Kingdom
Reviewed 12 May 2014 via mobile

Stayed here for two weeks and really enjoyed our stay. The rooms are a decent size bit could do with a bit of up date. I think some improvements are currently underway as a new pond and lounge area were being finished during our stay. The breakfast buffet has a very good selection and we also enjoyed the evening barbecue....

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Helpful?
Thank MelanieClark99
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear MelanieClark99, Thank you for taking the time to post your review. We will certainly pass on your comments to Pak Gedde and Ibu Rene. Yes the De Lounge has re-opened with new AC, 4 new TV's, happy hour from 12 - 6 daily. The new pond beside the De Lounge with new waterfall is being filled up today. We...

Brisbane, Australia
Reviewed 10 May 2014

Mercure has the perfect location in sanur,peaceful,friendly staff and comfortable rooms.it was our second visit and would stay there again. Nothing was too much trouble for the staff always ready to help and the rooms are comfortable though tired but they are being refurbished.

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Thank Sue S
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Sue S, Thank you for your reviewed. Yes we are starting our bathroom refurbishment and click on to our facebook site to see the changes being made. We look forward to welcoming you back again. General Manager Mercure Resort Sanur

Surabaya, Indonesia
Reviewed 7 May 2014

Review collected in partnership with Accorhotels.com
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1Thank Jahjatri
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Reviewed 6 May 2014 via mobile

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1Thank CrysalisCrysali
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

AUSTRALIA
Reviewed 6 May 2014

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2Thank Niki T
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Beijing, China
Reviewed 6 May 2014

Review collected in partnership with Accorhotels.com
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1Thank N W
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Bali, Indonesia
Reviewed 2 May 2014

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1Thank Starrpr
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Sanur staff and other travellers.
79 questions
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Questions? Get answers from Mercure Resort Sanur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Closer to the lobby is a bit quieter”
  • dirty air vent
  • dirty water
amandabrooks0305, 21 Apr 2017 | Read review
“Rooms are in need of upgrade. Ask to change rooms if not happy. Very comfortable though.”
andreajeanette08, 12 Apr 2017 | Read review
“Ask for a renovated upper floor room”
J2965XSmichaelf, 24 Mar 2017 | Read review
“Ask for upstairs room in four room blocks.”
Y6134OOjohns, 20 Mar 2017 | Read review
“250's units had view of the pool. Upstairs units have balcony.”
  • Our room at top
RayH27, 14 Mar 2017 | Read review
5 of 5