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Hotel ibis Bandung Trans Studio

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1,100 Reviews from our TripAdvisor Community

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Showing 686: English reviews
Reviewed yesterday NEWvia mobile

They give an excellent service :) the front officers are very helpfull. Even this is a three stars hotel, they give a service like five stars hotel. They make guest as a priority to be satisfied. Very pleased and nice. It just need to give more complimentary.

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Helpful?
Thank Tian T
Singapore, Singapore
Reviewed 5 days ago NEWvia mobile

Great location. Friendly and helpful staff service. Decent rooms but don't expect too much on the towels condition. Towels haved aged and greyed and i think the shower area has not been scrubed clean or bleached so that's a musty smell. The room is nice, rather spacious for a budget hotel. Beds are comfortable but not the sheets. Mine had...

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Helpful?
Thank Sharon T
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Sharon T, Thank you for taking the time to review your stay with us at ibis Bandung Trans Studio. Please allow me to apologize for any inconvenience or negative impression this might have caused you. I can assure you we constantly work to improve everything we do and that your comments have been addressed with the team. I wish...

Jakarta, Indonesia
Reviewed 5 days ago NEW

As first timer stay at This area is surprising, since I was not aware that my hotel is at Trans Complex where hotel is attached with mall and Trans studio bandung. For hotel witn 5 years service, hotel is well maintained, staffs were so friendly (forgot her name). Breakfast was above ibis standard and croissant is the best in ibis..

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Helpful?
Thank Bambang S
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Mr. Bambang S, We very much appreciate your comments regarding your stay at the Hotel ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Reviewed 1 week ago via mobile

I would say that what I paid was all worth it. The room was clean. The food was above standard, especially at OOPEN. The location was strategic as it was near to TSM and TransStudio Indoor theme park. But I would not rate it excellent if not for the superb service from the staff, which is the heart of a...

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Thank K3ntk3nt
Reviewed 1 week ago via mobile

Very excellent service in the strategic places.. really helpfull and warmest staff, and the most Amazing is the restaurant's, it's so red... my fav color :-) .. served many variative menu with delicious taste...I'll recommended to colleagues when it went to Bandung to stay at the Ibis Bandung Trans Studio.

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Helpful?
Thank Nanang P
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Mr. Nanang P, We very much appreciate your comments regarding your stay at the Hotel ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Jakarta, Indonesia
Reviewed 1 week ago via mobile

The hotel is located next to the shopping mall and great if you visit here with your family. The food was great specially the breakfast with lot of choices. The check in and check out process was fast and the staff were very friendly. Keep up the good job!!

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Helpful?
Thank rayunus
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Mr.Rayunus, We very much appreciate your comments regarding your stay at the Hotel ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Bandung, Indonesia
Reviewed 2 weeks ago

When check in very quickly and assistend name fenny very kind and smart,good job,but i think manager htl not so care for member accorplus,according reservation,i must get voucher dining,but the htl not give to me,when i stay at other htl,like pullman etc always have well come letter as membership,may be manager htl do not like when membership stay at trans...

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Helpful?
Thank . S
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Mr. S, Thank you for taking the time to review your stay with us at ibis Bandung Trans Studio. We are happy to learn that you had a wonderful stay with us in terms of our service from Lenny. However, it is regretful to learn that your experience as Accor plus member fell short of expectation. We appreciate your...

Reviewed 4 weeks ago

I've been there for family vacation on Nov 05th 2016, It's a busy hotel, need some time to check in (approximately 15-20 minutes), connected with trans studio mall. The cleanliness for the bed sheet need to improve because we found stain in bed sheet and in the pillow. They didn't give bathroom amenities such as toothbrush, and they didn't give...

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Helpful?
Thank gunawankalbe
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Mr. Gunawan Kalbe, Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Reviewed 4 November 2016 via mobile

Having stayed at numerous place in Bandung. Ibis Bandung Transtudio probably Hotel that i would recommend to anyone, as they really care about their guest. The restaurant serve 24 hours which is you can order anytime when you are hungry. The only thing is, too bad that they dont have swimming pool, but overall was good. We can't wait to...

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Helpful?
Thank oplate
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Oplate, We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Jakarta, Indonesia
Reviewed 1 November 2016 via mobile

This is an excellent hotel, even though the facility is not as complete, like there's no swimming pool or fitness centre, but its oke, because its just 1 minute away from the mall. Well actually the hotel is connected with the Trans Mall...so no worries about finding food or watching movies in cinema. Other than that, this hotel location is...

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Helpful?
Thank FinaImanda
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Mrs. FinaImanda, We are pleased to read from your review that you had thoroughly enjoyed your stay. Your positive feedback on the service by our team is most gratifying and will be shared with the entire Hotel as a motivation to exceed our guest expectation. We do hope that we will have the pleasure of welcoming you back on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Mr Patrick Sibourg, the manager of the ibis Bandung Trans Studio hotel, would like to welcome you. The largest ibis hotel in Asia, strategically located in Bandung Supermal and Trans Studio, the biggest indoor theme park in Asia. Easy access from toll road exit Buah Batu, 20 minutes from Husein Sastranegara Airport, ibis Bandung Trans Studio featured by 606 new ibis generation rooms (including 222 connecting rooms), Oopen Restaurant & Bar, 24 hour room service, meeting rooms, laundry service, 4000 parking facilities, safety box, internet connection & free Wi-Fi, and self service buffet breakfast. ... more   less 

Additional Information about Hotel ibis Bandung Trans Studio

Address: Jl Gatot Subroto no 289, Bandung 40273, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: £28 - £42 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel ibis Bandung Trans Studio 3*
Number of rooms: 606
Reservation Options:
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Hotel Style:
#8 Romantic Hotel in Bandung
#14 Family Hotel in Bandung
#16 Business Hotel in Bandung
#18 Best Value Hotel in Bandung
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ibis Bandung Trans Studio staff and other travellers.
9 questions
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Kuala Lumpur, Wilayah Persekutuan, Malaysia
over a year ago
Singapore, Singapore
over a year ago
Jakarta, Indonesia
over a year ago

See all questions (9)

Questions? Get answers from Hotel ibis Bandung Trans Studio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose high floor”
 of 5 bubbles hendrop680, 25 Sep 2016 | Read review
“Try to Choose a pool view TLH”
 of 5 bubbles Satrio_Wibowo, 24 Sep 2016 | Read review
“Nice view from 15th - 22nd floor”
 of 5 bubbles BundaLena, 21 Sep 2016 | Read review
“Not about the view especially now when there is some construction on the left wing rooms.... Not the best...at the moment”
 of 5 bubbles 210stanleyb, 7 Sep 2016 | Read review
“High floor . Trans mall view or mosque view.”
 of 5 bubbles desilvag, 29 Aug 2016 | Read review
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