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Sheraton Bandung Hotel & Towers

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Traveller (856)
Room & Suite (292)
Dining (161)
Overview
  • Excellent58%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“tower room”(28 reviews)
“feast restaurant”(19 reviews)
“horse riding”(26 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (596)
Filter reviews
446 results
Traveller rating
255
142
34
6
9
Traveller type
Time of year
LanguageEnglish
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255
142
34
6
9
Show reviews that mention
All reviewstower roomfeast restauranthorse ridingfree ice creamcabana roomspg membergarden viewswimming poolkids clubthe club loungechildren playgrounddago arearabbitbusiness meetingfresh airnice hotelpleasant stay
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1 - 5 of 446 reviews
Reviewed yesterday

I had a short business trip with my spouse in Bandung. We chose to stay in Sheraton for the first time. We impressed with the beautiful garden and pool nearby the restaurant. The room is very clean, tidy and fresh. Both of us enjoyed the...More

Thank sangalkemis
Response from Sheratonbandung, General Manager at Sheraton Bandung Hotel & TowersResponded today

Hello sangalkemis, Thank you for choosing Sheraton Bandung Hotel & Towers as your accommodation on your business trip to Bandung and sharing your experience on Tripadvisor. We are delighted to know that you and your spouse enjoyed your stay and rated our service as excellent....More

Reviewed 3 days ago

Recently stayed at Sheraton during the good friday weekend and had an excellent experience from check-in, executive lounge, breakfast and check-out! The team, especially at the SPG lounge serves with a smile and it's such an awesome experience to be greeted and served this way....More

Thank Emily N
Response from Sheratonbandung, General Manager at Sheraton Bandung Hotel & TowersResponded 2 days ago

Hello Emily N, Thank you for staying at Sheraton Bandung Hotel & Towers and sharing your memorable experience on Tripadvisor. We are delighted to learn that you enjoyed your stay and rated our service as excellent. Rest assured that your feedback and compliment has been...More

Reviewed 3 days ago

It's my seventh stay in this hotel and that's probably tells much about this hotel. As soon as you go out of your car and reaches it's lobby, you could feel the modern and luxury vibes that the hotel could offers. I often ordered the...More

Thank hasya7
Response from Sheratonbandung, General Manager at Sheraton Bandung Hotel & TowersResponded 3 days ago

Hello hasya7, Thank you for your continuous support toward Sheraton Bandung Hotel & Towers and sharing your experience on Tripadvisor. It is always encouraging to hear positive feedback especially when it comes from our valued guest like you. Your feedback had been shared with the...More

Reviewed 5 days ago via mobile

Nice for everything, the hotel, the staff and all the thing especially for the room and the food TOP👍👍 breakfast is delicious 👍👍👍 I will be back again if i’m in bdg, you’re have to try stay in here, ferry recommendMore

Thank Lula F
Response from Sheratonbandung, General Manager at Sheraton Bandung Hotel & TowersResponded 3 days ago

Hello Lula farah, Thank you for sharing your experience on Tripadvisor. We are delighted to know that you enjoyed your stay and had wonderful experience. We hope you choose to create more memories with us whenever your travel plans bring you back to Bandung. Sincerely,...More

Reviewed 5 days ago via mobile

We stayed here for 2 nights and get upgraded to the Tower Deluxe Room due to our SPG Platinum status, which I don’t think it’s the best available room that we are entitled for. Not like many other SPG hotel, they don’t try to contact...More

Thank Patric01
Response from Sheratonbandung, General Manager at Sheraton Bandung Hotel & TowersResponded 4 days ago

Dear Patric01, Thank you for your continuous support towards Sheraton brand and Sheraton Bandung Hotel & Towers and providing your honest feedback on the Tripadvisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Free Parking
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$85 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Bandung
#5 Business Hotel in Bandung
#5 Romantic Hotel in Bandung
#8 Spa Hotel in Bandung
#9 Luxury Hotel in Bandung
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Bandung
#5 Business Hotel in Bandung
#5 Romantic Hotel in Bandung
#8 Spa Hotel in Bandung
#9 Luxury Hotel in Bandung
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (856)
Room & Suite (292)
Dining (161)
Pool & Beach (77)
Amenities (52)
Family and Play Areas (17)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
Rayyan N
20 February 2018|
AnswerShow all 2 answers
Response from Zulu G | Reviewed this property |
Yes- they have a cash deposit, deposit can be 1 to 2,5 mio, if you used your deposit for transaction until zero balance then front office will ask another deposit. deposit is refundable and easy thanks
1
Vote
Mohd Firdaus M
8 February 2018|
Answer
Response from Zulu G | Reviewed this property |
Buffet corner for kids on weekdays no, but got menu for kids. brunch is on weekend and got kids buffet, payable above 4 yo, brunch closed by 3 pm thanks z
1
Vote
Rayyan N
7 February 2018|
AnswerShow all 4 answers
Response from Yulianto81 | Reviewed this property |
Free for: Trampoline, ice cream. I never see feeding petting, street magiciab and horse riding. Where u get info for this attraction? I’ve been there 5 times, and never knew it
1
Vote
Room Tips
"choose the room at 1st floor, in front of the pool"
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"towers room best view, best room, complete facilities, etc"
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"1st or 2nd floor are better options."
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"There are two units which is Hotel and Tower. When you want to get compliment to their lounge room in tower..."
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