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Hotel Tugu Malang

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#1 of 54 Hotels in Malang
Certificate of Excellence
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Hotel Tugu Malang
Hotel Tugu Malang
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500 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Reviewed yesterday NEWvia mobile

I really love this hotel. It's so amazing and wonderful. They have a lot of etnic equipment. Every room has difference style. Here they have equipment from Oei Tiong Ham, the very rich people in 1900. All the staf is kind dan very helpful. some of staf could be a guide for the guest to explain each room, each equipment...

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Thank Somavita S
Reviewed 2 weeks ago via mobile

My second visit. Staff remembered and adressed me with my name. Arrived 5 mins to high tea but was accommodated. Rooms uniquely decorated. As the common room with peranakan-javanese style furnitures and paintings. ENJOYED SO MUCH....

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Thank Jack H
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Jack H, Thank you very much for your review and visiting us- Hotel Tugu Malang. Our appreciation also for your great attention as well as being our loyal guest. Please inform us immediately if you need for further assistance whenever you need us to prepare the accommodation in Malang. Our warmest regards, Hotel Tugu Malang Family

Reviewed 2 weeks ago via mobile

I'm a travel agent and made a trip to Singapore, Java and Bali. On our trip through Java we stayed 2 nights at Tugu Malang. On our first night we did the tour "romantic breakfast at Bromo", this tour was perfectly arranged by Tugu Malang. Sunset at Bromo, savannah and the crater of Bromo is a must see and certainly...

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Thank Simone D
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Simone D, Warm greeting from Hotel Tugu Malang. It is our great appreciation to have your comprehensive review on your experience while in Hotel Tugu Malang. It's good hearing that you could really enjoy the trip to Mt. Bromo. Hope it could inspired us to provide the best service for all of our customers. We will try to provide...

kent
Reviewed 3 weeks ago via mobile

Stayed here 2 nights and wanted to move in! The hotel has a wonderful collection of artefacts and antiques. Could spend hours just looking at them. The staff were absolutely fantastic and couldn't do enough for us. The room was beautiful and spacious with a lovely bathroom. The pool area is exceptional surrounded by greenery. There is even a wonderful...

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Helpful?
Thank lizry
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Lizry, Thank you very much for your comprehensive review on our property. Indeed, our great opportunity to have you in Hotel Tugu Malang that we could share with you the Indonesian culture as well as our services. Meanwhile, we need to apologize when you found our crew did lack of service in our restaurant. We have share this issue...

Zurich, Switzerland
Reviewed 4 weeks ago via mobile

i only stayed one night and liked it a lot. we were given a tour if the hotel and learned so much about the history of the house. there are so many pieces of art with so much history. stay there and take the tour. don't forget to eat there!

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Thank najrasum
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Najrasum, Warm greeting from Hotel Tugu Malang. Thank you very much for your kind review on our Hotel Tugu Malang. Even only for one night , you've been share us your positive things that could make us more tight in full filling all of our guest with the satisfaction. Hopefully you could back again in our property...longer for sure....

Reviewed 3 November 2016

Very unique hotel with museum. They are boutique chain hotel. They have coffee places that you can find local snack & own made bread. At night, they have life music on other part. The room was OK but a bit spooky as they set light quite dim

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Helpful?
Thank Gary I
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Gary I, Warmest greeting from Hotel Tugu Malang. Appreciated indeed for your time in reviewing our Hotel Tugu Malang. Hopefully we could have another time to serve you with more satisfaction. Your comment is our power to keep Hotel Tugu Malang stronger and stronger every time. Thanks again. Our warmest regards, Hotel Tugu Malang Family.

Reviewed 2 November 2016

My family and I just recently stayed in Hotel Tugu Malang for three nights, we stayed at the Executive Suite rooms. The rooms were quite large and traditional, but they have the amenities of a five stars hotel. The hotel was a mix of boutique hotel and museum. If you love history, you will love to stay there, it has...

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Thank Deni A
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Deni A, Thank you very much for your time to make some reviews on our Hotel Tugu Malang. Really appreciated. We have note your comment and have share it to our staff in the Restaurant and have also train them more and more to achieve the best services for all of our customers. In the meantime, please let us...

Reviewed 28 October 2016 via mobile

Stayed here for just one night whilst passing through Malang. Have been planning to stay here for a while though due to good reports. The staff were super friendly on arrival and got me checked in quickly. Afternoon tea was delicious and very welcome, and then a trip to the spa for my 15 mins welcome massage plus another hour...

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Thank Jochiminh
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Jochiminh, Thank you very much for your time being with us ...even only for one night. But it really could give us more spirit in maintaining the utmost services for all of our customers who are to be our family for us. once again, thank you very much for your comment on our Hotel as well as our Melati...

Cardiff, United Kingdom
Reviewed 24 October 2016

I'd previously stayed here in 2015 and was aware of their leisure activities programme as the objective for this visit was to climb Mt Semeru (3,676m), the highest point on the Indonesian island of Java. My colleague and I were warmly welcomed by staff and allocated an upgraded room which was much appreciated. Whilst the heritage hotel is very well...

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Thank AlanMichaelWard
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Mr. Alan Ward, Our great appreciation for your review on our Hotel Tugu Malang. We can learn also from your trip to Mt. Semeru - thanks again for your information and suggestion. We really hope you could have chances another time to visit us in Hotel Tugu Malang that we could prepare more details and enjoyable. In the meantime,...

Canggu, Indonesia
Reviewed 14 October 2016

This is a great hotel. But beofre I extole its virtues completley, let me qualify that: 1. It is a bit faded and tatty in places; 2. The restaurant, although having great variety, many of the dishes arent that great. I had fantastic chinese for lunch (the best ever sweet and sour gurame), and then lousy duck orange for dinner...

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Thank ricky_indo
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear ricky_indo, Our warmest greeting from Hotel Tugu Malang. Firstly, our great appreciation for your comprehensive reviews on our Hotel Tugu Malang. We have made some discussion upon your comment and found that we have to improve ourselves in maintaining the utmost services in all aspect. That's what we need to inform you that we will upgrade our services for...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
This most unique hotel in East Java, the only 5-star luxury hotel in Malang, is not just a hotel. It is a whole destination by itself. It is a beautiful living museum filled with priceless beautiful antiques and artworks of Indonesia, and every corner of this hotel celebrates the colorful history of Indonesia, of Java, and of Malang in particular. Every single staff so naturally carries the "hospitality from the heart" that is so authentically Indonesian gracefully, and nothing is ever a problem. This is the very place to experience the true soul of Java and Indonesia. ... more   less 

Additional Information about Hotel Tugu Malang

Address: Jln. Tugu no. 3, Malang 65119, Indonesia
Region: Indonesia > Java > East Java > Malang
Price Range: £75 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Tugu Malang 5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Tugu Hotel Malang
Hotel Style:
#1 Luxury Hotel in Malang
#1 Spa Hotel in Malang
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Tugu Malang staff and other travellers.
3 questions
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Questions? Get answers from Hotel Tugu Malang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like to sleep with antiquities, you can request the room with traditional bed.”
 of 5 bubbles 680denia, 1 Nov 2016 | Read review
“Room 114 was very good.”
  • Room 114
 of 5 bubbles AlanMichaelWard, 24 Oct 2016 | Read review
“Second floor is quieter but there is no lift.”
 of 5 bubbles boosey_10, 26 Aug 2016 | Read review
“Go for a suite, its worth the extra cost.”
 of 5 bubbles Djavaman, 14 Aug 2016 | Read review
“all rooms are good.”
 of 5 bubbles cdnkittykat, 20 Jun 2016 | Read review
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