We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

favehotel MEX Surabaya

Traveller (309)
360
Panoramas (6)
Room & Suite (263)

About

Location
Cleanliness
Service
Value
78 stylish room.in the heart of Surabaya’s just a short stroll of Tunjungan Plaza.
Read more
Property amenities
Free High Speed Internet (WiFi)
Free parking
Restaurant
Room service
Bar/Lounge
Breakfast included
Spa
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Show more
Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
579Reviews
528Photos
9Q+A
64Room tips
Traveller rating
  • 101
  • 240
  • 181
  • 44
  • 13
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
I was very happy to stay at this hotel, the security was excellent, the inside parkings, the excellent breakfast western style or indonesian style, the staffs for there kindness and help was very appreciated, i will book for this hotel again at my next visit to indonesia, thank
Read more
Review collected in partnership with this hotel
Response from faveMEX, Front Office Manager at favehotel MEX Surabaya
Responded 3 days ago
Dear our Valuable Guest, Thank you for choosing Fave Mex Hotel Surabaya and taking your time to give us a feedback. It's a pleasure to receive a good feedback from you. We're so happy to know that you're satisfied during your stay with us. We hope to see you again in Fave Mex Hotel Surabaya. Sincerely, Malpin Pagau Room Division Manager
Read more
Hotel quite good. worth it with price. Breakfast lack of variety. Toilet little bit smells but location is very good. Near to Tunjungan Plaza and others. Can walk within 5 min only. Lobby at 3rd floor is quite not suitable for hotel.
Read more
Review collected in partnership with this hotel
Response from faveMEX, Front Office Manager at favehotel MEX Surabaya
Responded 3 days ago
Dear our Valuable Guest, Thank you for choosing Fave Mex Hotel Surabaya and taking your time to give us a feedback. It's a pleasure to receive a good feedback from you. We're so happy to know that you're satisfied during your stay with us. And we apologize about our inconvenience during your stay with us, we will improve our facility and quality to serve you better in next time. We hope to see you again in Fave Mex Hotel Surabaya. Sincerely, Malpin Pagau Room Division Manager
Read more
Stayed here for one night. Location is great, very close the big mall, and the staff is friendly. The hotel itself is, how should I put it, worn out. In dire need of proper maintenance: stains on the carpet, paint is chipped, funny smells here and there.
Read more
Response from faveMEX, Front Office Manager at favehotel MEX Surabaya
Responded 3 weeks ago
Dear Mr Abe Thank you for choosing Fave Mex Hotel Surabaya and taking your time to give us a feedback. First, let us give you our sincerest Apologize caused our inconvenience, we're very sorry to know that your experience didn't meet your expectation. We will increase our Facilities and Quality and our Service to the guest to give a better experience. We hope to see you again in Fave Mex Hotel Surabaya. Sincerely, Malpin Pagau Room Division Manager
Read more
I stayed for 27 nights. The breakfast was decent. They provided Indonesian buffet, fruits, bread and butter, omelette counter, soup and porridge. The room was also maintained quite well. Nothing went wrong except the other guests that were very loud at night. The gym facility
Read more
Response from faveMEX, Front Office Manager at favehotel MEX Surabaya
Responded 3 weeks ago
Dear Mrs Atjiong Thank you for choosing Fave Mex Hotel Surabaya and taking your time to give us a feedback. It's a pleasure to receive a good feedback from you. We're so happy to know that you're satisfied during your stay with us. And we apologize about our inconvenience during your stay with us, we will improve our facility and quality to serve you better in next time. We hope to see you again in Fave Mex Hotel Surabaya. Sincerely, Malpin Pagau Room Division Manager
Read more
Location is good because in the centre. Clean. Breakfast is not good. No soundproof. I heard some sounds from outside and beside room. That's why, it made us not enjoy to sleep there. So noisy. There is staff have no knowledge about where is the breakfast. And it made my mom
Read more
Review collected in partnership with this hotel
Response from faveMEX, Front Office Manager at favehotel MEX Surabaya
Responded 3 weeks ago
Dear Our Valuable Guest, Thank you for choosing Fave Mex Hotel Surabaya and taking your time to give us a feedback. First, let us give you our sincerest Apologize caused our inconvenience, we're very sorry to know that your experience didn't meet your expectation. We will increase our Facilities and Quality and our Service to the guest to give a better experience. We hope to see you again in Fave Mex Hotel Surabaya. Sincerely, Malpin Pagau Room Division Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining
Professional photo exclusively commissioned by TripAdvisorfavehotel MEX Surabaya
The Superior Room at the favehotel MEX Surabaya
Professional photo exclusively commissioned by TripAdvisorfavehotel MEX Surabaya
The Presidential Suite at the favehotel MEX Surabaya
Professional photo exclusively commissioned by TripAdvisorfavehotel MEX Surabaya
The Junior Suite at the favehotel MEX Surabaya
Photo provided by managementfavehotel MEX Surabaya
President Suite Room
Photo provided by managementfavehotel MEX Surabaya
Deluxe Room
PreviousNext
12345652
Apa bisa early check in?
Saat saya menginap tanggal 20 November lalu sekitar jam 12 an saya langsung bisa masuk kamar.
2 votes
Show all answers
Sy tidal tau kl Ada connecting room, tp bisa dgn anak 2 krn bagus bathroom nya,,lebih baik cari Kamari dgn jendela...
0 votes
apakah boleh untuk pasangan yang belum menikah
Boleh,,!
0 votes
Show all answers
apa ada parkir buat sepeda motor?
Ada kok. 🙂
0 votes
Show all answers
apakah dihotel ini terdapat kamar yang bisa merokok?
Sepertinya tidak ada. Karena sudah disediakan ruangan merokok.
0 votes
PreviousNext
12
"I was told to at least get the superior type as my colleague told me that the cheapest one is not that great."
"Asked a room on the 5th floor and faced Jalan Pregolan"
"Ask for High Floor Room for better view and stay at least superior room since standard room didn't have window."
"stay at the 6th floor but still i could hear music noisy from the bar outside."
"don't forget to ask for room with window"
PreviousNext
12345613
PRICE RANGE
US$18 - US$29 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Fave Hotel Surabaya
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
78
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing