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Good food, bad internet, and most important, they change blanket every 4 days!!!. Quite shocking. If you want to change blanket everyday so there have additional cost for that.
Fortunately they have good attitude for roomboy, always smile and polite.More
Thank Felix F
Response from faveMEX, Front Office Manager at favehotel MEX SurabayaResponded 9 January 2018
Dear Mr felix
Thank you so much for choosing Fave Mex Hotel Surabaya and taking your time to give us a feedback. First, let us give you our sincerest apologize caused our inconvenience. We're very sorry to know that you're not satisfied during your stay...More
If you are a fetishist about small, bulky rooms without windows, then that hotel is perfect for you.
Well, I ain't a vampire so for me the experience was quite scary. Rooms are small, no windows, creepy enclosed restaurant in the basement, and so much...More
Good location in the center of city, near Tunjungan Mall. room a bit smelly if you dont turn the AC On. Standard rooms does not have any window, breakfast was average, there is foodcourt in ground floor the food is good and not so expensive,
Hotel location is in the centre of the city. The price is cheap enough.
Nice room although the wallpaper needs attention.
Helpfully staff, smooth check in & out.
Breakfast is good with limited choices of food.More
Response from faveMEX, Manager at favehotel MEX SurabayaResponded 26 October 2017
Dear Sir/ Madam,
Thank you very much for choosing Fave Mex Hotel Surabaya and taking your time to give us a good feedback. It's a pleasure to received a good feedback from you. We're so happy to know that you're satisfied during your stay with...More
The location of this hotel is very strategic. Tunjungan Plaza is just a walking distance from this hotel. There are so many restaurant/cafe around this hotel.
After you enter the building, you need to use the elevator to go to front office, it is a...More
Response from faveMEX, Manager at favehotel MEX SurabayaResponded 29 September 2017
Thank you for giving us perfect rating and choosing our hotel as your place to stay!
I’m happy to know that you enjoyed your stay. I will passed your feedback regarding breakfast issue to our restaurant manager to improve our service and quality....More