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The Square Apartments & Arcade

Jl. Siwalan Kerto Utara 146-148, Surabaya 60236 Indonesia
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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (100)
Room & Suite (34)
Dining (8)
Payments made by partners impact the order of prices displayed. Room types may vary.


#3 of 143 Speciality lodging in Surabaya
Good to know
Languages Spoken
English, Indonesian
Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Shuttle bus service
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms


Full view
47Car recommended
Grade: 47 out of 100
46Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
137Reviews1Q+A12Room tips
Traveller rating
  • 21
  • 58
  • 46
  • 9
  • 3
Time of year
Traveller type
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Popular mentions
Sonya R wrote a review May 2021
5 contributions
I live in bali and I stay in this hotel for 3 weeks, the room very clean and have a large space in deluxe room. All the staff very nice and friendly and quick response, especially Mrs. Nita, Mr. Octa and Mr. Messe they are a good leaders 👍🏻 there is no smoking room in this hotel but you can request to unlock the balcony door for smoking at the balcony. Nice city view from our room, the pool is clean and the breakfast is good 😊 I will back again to stay in this hotel when I comes to Surabaya 🥰❤️
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Date of stay: May 2021Trip type: Travelled with family
stevesudjatmiko wrote a review Nov 2019
Jakarta, Indonesia366 contributions93 helpful votes
This hotel is close to Petra where I taught so I found it very convenient. Many stores closeby making our lives very easy. The room is spacious and the water works fine. I found the staff very friendly and very helpful. But the room design is very silly. There is only one electric socket and that is under the table. Apparently it is put there to be close to refrigerator, instead of for the guest convenience. They provide water boiler but no electric socket to put it in. The other socket is way far there in the corner of the room. The breakfast is so so. You get bread, porridge, rice, noodle, tea, coffee. Just enough to fill your tummy. I found this hotel to have "Good resource, Poor skill". Everything is good but somehow some things sabotage the guest's experience. The impression is that this hotel is managed in mediocre way. What a shame
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Date of stay: November 2019
Trip type: Travelled on business
1 Helpful vote
arie1506 wrote a review Jul 2019
7 contributions14 helpful votes
We reserved family suite with two bedroom thinking that the location is close to airport. Well, it is not too far so we can live with that but it was not a comfortable stay. Room was spacious however poorly prepared, lighting was not good at all. One light bulb was off, we called reception to have it fixed, nobody came. Breakfast food was horrible. They have a lot to improve. Will not stay there ever again.
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Date of stay: June 2019
Sleep Quality
Trip type: Travelled with family
2 Helpful votes
Theo C wrote a review Mar 2019
3 contributions1 helpful vote
The hotel is nice, buffet was nice and service was pretty good. The only problem i dont like was the elevator. Stayed 1 month, locked down 1 elevator and busy and wait to. long. also on a important day the electric felt down and i was stuck inside. the elevator for 30min.
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Date of stay: July 2018
Sleep Quality
Trip type: Travelled on business
yuni2507 wrote a review Feb 2019
Wilayah Persekutuan, Malaysia85 contributions40 helpful votes
very convenient hotel. it takes approx 30 minutes from Juanda International Airport. Room is cleannnn. spacious. Staff is very polite. strategic location. many eateries around. facilities provided is very useful. For an average hotel providing these kind of facilities, it's superbb!! if i come back to Surabaya & need a stay near to airport, i will definitely choose this hotel again.
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Date of stay: February 2019
Sleep Quality
Trip type: Travelled solo
US$14 - US$27 (Based on Average Rates for a Standard Room)
IndonesiaJavaEast JavaSurabaya
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Frequently Asked Questions about The Square Apartments & Arcade
Which popular attractions are close to The Square Apartments & Arcade?
Nearby attractions include Suroboyo Carnival Park (0.6 miles).
What are some of the property amenities at The Square Apartments & Arcade?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Square Apartments & Arcade?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Square Apartments & Arcade?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at The Square Apartments & Arcade?
Yes, parking is available to guests.
What are some restaurants close to The Square Apartments & Arcade?
Conveniently located restaurants include Starbucks, Bale Sere, and One Eighteenth.
Are there opportunities to exercise at The Square Apartments & Arcade?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Square Apartments & Arcade have an airport shuttle?
Yes, The Square Apartments & Arcade offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Square Apartments & Arcade?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Square Apartments & Arcade?
The staff speaks multiple languages, including English and Indonesian.
Are there any historical sites close to The Square Apartments & Arcade?
Many travellers enjoy visiting Ex. De Javasche Bank Soerabaia (7.2 miles), Balai Pemuda (5.2 miles), and Klenteng Hong Tiek Hian (7.1 miles).