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Sheraton Surabaya Hotel & Towers

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Traveller (581)
Room & Suite (223)
Dining (27)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Nestled in the heart of Surabaya, the Sheraton Surabaya Hotel & Towers is a great place to conduct business, catch up with friends and family, or just relax. With direct access to the city’s most famous shopping destination, Tunjungan Plaza, our hotel offers a comfortable retreat and an unforgettable experience. Also, being perfectly situated in the heart of Surabaya, exciting local landmarks are always within reach. Warm, friendly service awaits you from the moment you step through the front door until the last goodbye.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
Hotel links
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Hotel deals
936Reviews
668Photos
3Q+A
100Room tips
Traveller rating
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Popular mentions
It’s located at the Tunjungan Plaza mall, literally. Service was great, room was spacious and beds were comfy, and they also provided a baby crib. Check in and out was prompt too. My kids enjoyed our stay there.
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+6
I love this hotel. I think it is worth with the price. Spacious room with city view. Bath tube and shower in the bath room. everything is clean. Breakfast with a vast variety items. Delicious and yummy with cozy place and friendly staffs. The pool is also good. I think it would
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Sheraton Surabaya is very strategic in location, foods is quite good, and a great and friendly staff. One thing that needs to be put in fast speed is the room renovation as most of the room equipment or amenities are very old already, in my case eg the shower head. Other than
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Response from HanaM782, Public Relations Manager at Sheraton Surabaya Hotel & Towers
Responded 2 weeks ago
Dear 123TEM, Thank you for sharing the review of your recent stay with us. We are glad to know that our strategic location, our hospitality products and services have given you a pleasant stay. At the moment, we are in the process of rejuvenating our facilities in order to provide a better stay experience to our guests and we hope you will return to experience the escalated facilities. We look forward to welcoming you back to Sheraton Surabaya Hotel & Towers. Best regards, Hana May Sumampouw Marketing Communication Manager
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I travel with my work colleague to Surabaya from Australia once or twice a year. We are both women working in a very demanding area with our days full from early morning until late evening. So, when we arrive at the Sheraton we always look forward to an oasis of calm and
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The best hotel for hospitality in Surabaya. I always stay since 2012 in Sheraton Surabaya for business or family trips. You can have it all ther. Nice room, nice food and mall next to the hotel. Surely i don’t have any chances to choose another hotel in Surabaya up until now.
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Photo provided by managementSheraton Surabaya Hotel & Towers
Deluxe Suite Rooms
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Deluxe Suite
Photo provided by managementSheraton Surabaya Hotel & Towers
Deluxe Suite
Double Beds in Sheraton
Bathroom of Royal Suite
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Twin sharingnya masing masing sekitar 180cm. Cukup utk 1 dewasa dan 1 anak utk 1 ranjang.
0 votes
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I'm not sure but usually kids under 6 are free and between 6 and 12 pay 50%. But if you get lucky, the staff will just let the kids in without charge
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Hal tersebut bisa ditanyakan langsung pada manajemen hotel ya. Untuk tamu yg menginap, kolam renang bisa dipakai sudah disertai dengan peminjaman handuk.
1 vote
"For better view and quieter floor, choose their Club Rooms and Suites as they located on 24th - 28th floor."
"Club-Etage"
"it is located in one of the biggest shopping malls in Surabaya"
"High floor facing the South might get nice mountain view if you are lucky (good weather)."
"request for city view"
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PRICE RANGE
US$64 - US$105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton surabaya hotel and towerssurabaya sheraton
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
348
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