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25/02/2018 26/02/2018
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    Shangri-La Hotel Surabaya

    Jln. Mayjen Sungkono 120, Surabaya 60189, Indonesia
    Hotel website
    Lowest prices for your stay
    25/02/2018 26/02/2018
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     2 people are viewing this hotel
    US$106Strikethrough price corresponds to the most expensive price returned by our partners for that offer
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    Traveller (528)
    Room & Suite (421)
    Dining (79)
    • Excellent54%
    • Very good32%
    • Average10%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “horizon club” (24 reviews)
    “horizon floor” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Swimup Bar
    Fitness centre
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel Surabaya
    Offers & Announcements: Weekend Gateway!
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    25 Feb26 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (698)
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    1 - 5 of 496 reviews

    Reviewed 1 week ago

    I actually stayed at this hotel twice during this trip to Indonesia. My rooms were very nice and bed was comfortable. Although they're still under renovation, you can hardly hear any noises. The front desk staff were very nice, polite and thoughtful.. They made sure...More

    Thank PHKORL
    Reviewed 1 week ago via mobile

    Very tight security at the entrance, which makes the stay safe and secure. Spacious room, clean, and comfortable. Full length windows made it look brighter. Complimentary mineral bottles, and free wifi. Big swimming pool but half of the pool is 2m deep. What's disappointing is...More

    Thank Jayjaykoh
    Reviewed 3 weeks ago via mobile

    Amazing time in Shangri La happened during my business trip. They gave warm welcome and greetings, good wifi connections, and oriental ambience. The things you can explore here is their restaurant. Jamoo and Shang Palace gave a good taste which will leave experience to you.More

    Thank Travelformillennials
    Response from ShangriLaSUB, General Manager at Shangri-La Hotel SurabayaResponded 2 weeks ago

    Dear Travelformillennials Thank you very much for taking your time to share this amazing experience with us, it is very much appreciated. Shangri-La Hotel, Surabaya strives to provide accessibility for business travelers like yourself. We are placed in the main road of West Surabaya and...More

    Reviewed 10 January 2018

    Rooms are clean and tidy, the bed was so comfortable I would fall asleep so quickly and don't want to get up lol, the breakfast staff was very nice and polite, breakfast was great! so many choices with fresh fruit drinks and hot coffee drinks,...More

    1  Thank Futsuma_Lee
    Response from ShangriLaSUB, General Manager at Shangri-La Hotel SurabayaResponded 2 weeks ago

    Dear Futsuma_Lee, First of all, I would like to thank you for taking time to write such a lovely review, which is very much appreciated. At Shangri-La, it is our mission to delight every guest each time they stay with us. We are therefore delighted...More

    Reviewed 30 December 2017 via mobile

    Good menu Excelent food and drink My menu last night at Jamoo Sangri La Hotel : Crab Chicken steam Japanese Food Sashimi salmon Ice cream chocolate and Syrawberry yummy Coffee cappuccino and dark coffee Etc Nice place and yummy taste Wifi ok Many people like...More

    Thank dave m
    Response from SURGM, General Manager at Shangri-La Hotel SurabayaResponded 3 January 2018

    Dear dave m, Thank you for posting your feedback on your dining experience at Shangri-La Hotel, Surabaya. We are delighted to hear you enjoyed our food selections and we certainly cannot wait to welcome you back again! Warm Regards, Jonathan Reynolds General Manager

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    • Price range
    • US$85 - US$158 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Surabaya
    • #3 Family Hotel in Surabaya
    • #4 Business Hotel in Surabaya
    • #7 Spa Hotel in Surabaya
    • #9 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 383
    • Reservation Options
    • TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Travelocity, Expedia, Agoda, Hotels.com, Orbitz, Hotwire and Cancelon so you can book your Shangri-La Hotel Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Shangri La Surabaya ,
    • Surabaya Shangri La ,
    • Shangri-La Hotel Surabaya Java
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    Traveller (528)
    Room & Suite (421)
    Dining (79)
    Pool & Beach (55)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Arun V
    13 January 2018|
    AnswerShow all 3 answers
    Response from 679sushilb | Reviewed this property |
    Not idea sir.
    Arun V
    13 January 2018|
    AnswerShow all 4 answers
    Response from welltravelled0808 | Reviewed this property |
    It was in November; not sure if it still is. Call them to ask.
    30 July 2017|
    AnswerShow all 4 answers
    Response from SURGM | Property representative |
    Dear Guest I will look into this right away it is not our standard and we will investigate what happend Sincerely Sigi Bierbaumer
    Room Tips
    "Lower floors are quieter because of renovations"
    Read review
    "ask for lower floors, as they are doing serious renovation on their top floors"
    Read review
    "Best Location with Good Views"
    Read review
    "Disfrutad del salon principal con piano bar, y el restaurante Japones es de lo mejor de surabaya."
    Read review
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