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JW Marriott Hotel Surabaya

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Traveller (1222)
Room & Suite (349)
Video (1)
Certificate of Excellence

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Certificate of Excellence
An extraordinary oasis of calm and refinement, the 5-star JW Marriott Hotel Surabaya in Indonesia exudes the sophistication and intuitive service expected from the finest luxury hotel in Surabaya. Set in the heart of the burgeoning business and shopping district, guests will find spacious East Java Indonesia accommodations featuring exquisite European decor, marble baths, and sublime luxury bedding. Dining at the JW Marriott Hotel Surabaya is a culinary journey, with international sensations tempting guests at our Pavilion Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant, and the acclaimed Vis a Vis French Restaurant.
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Property amenities
Pool
Room service
Restaurant
Free parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Sauna
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
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Safe
Business
HOTEL CLASS
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1,051Reviews
1,275Photos
21Q+A
100Room tips
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Popular mentions
Average hotel. This hotel is overrated. Restaurant is overpriced. Rooms are outdated, location is in no man’s land, need to make a long turn to get to the nearest mall. Had I known that the location is in no man’s land, wouldn’t have stayed here.. also management is strict and
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Response from JWMarriottSurabaya, Director of Operations at JW Marriott Hotel Surabaya
Responded 5 days ago
Dear DaveKarun Greetings from the JW Marriott Surabaya! We are sorry to hear of your experience and feelings for the property. The hotel is indeed not attached to any mall but we do offer free shuttle service to and fro the Tunjungan Plaza mall every hour for the convenience of our guests. We do however have some famous local restaurants in walking distance around the hotels vicinity. The prices that we charge are indeed slightly higher than the restaurants at the TP mall but we are proud to be the purveyors of only top quality ingredients. All our restaurants feature in in the top 40 restaurants in Surabaya. Please do reach out and share with us any further experiences you faced in regards to our policies. We would like to understand from your feedback and definitely work harder the next time. We wish you a pleasant evening and wonderful weekend ahead. Warm Regards, Gaurav Saxena Director of Operations
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Organised business engagement events here plus hosted delegates flying in from overseas. Felita and Angga did excellent job in making sure the preps went smoothly and according to our requirements plus our sudden request for meeting rooms.
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+1
Stayed in JW Marriott during my trip. Hotel to nearest shopping mall will be a short 10mins walk. Staffs were really friendly and accommodating to request within their means. Hotel facilities were gd, breakfast was awesome and will ask for feedback to see if there is anything
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We came to Surabaya for an exhibition as well as visiting our clients. The organizer arranged us to stay in JW Marriott, located in Jl. Embong Malang, around 5 - 10 minutes walking distance from Tunjungan Plaza. There was a lot of food kiosk along the street, it was nice foods.
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JW Marriott is such a perfect choice if you are staying in Surabaya. The pool is big surrounded by a beautiful tropical garden and it was a real pleasure to chill around with a refreshing pressed cold juice. The room was super spacious and comfy with a panoramic city view so you
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Photo provided by managementJW Marriott Hotel Surabaya
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12345670
Just email the hotel, you can ask for a photo if they have it,just google the contact information
1 vote
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When did JW Marriott Hotel Surabaya opened ?
June 24,2010
1 vote
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Untuk centimeternya saya tidak pasti. Namun sangat besar daripada ukuran twin bed di hotel lain. Untuk kingnya mungin 180*200 atau lebih.
0 votes
Kingnya lebarnya 2mx2m dan twinnya 160cmx2m, kl bawa anak kecil mgkn akan lbh nyaman ambil yg twin
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The hotel can arrange the tour but they will do it through a tour operator. It will save you money if you book it directly with the tour operator. They are available in Tanjungan Plaza nearby.
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"Higher floors to get a nice city view."
"Studio room is the best"
"Room with city view"
"Higher floors and stay away from the lift."
"Ask for a secluded room."
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PRICE RANGE
US$58 - US$117 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott surabayajw marriott surabayasurabaya marriott
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
407
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