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Garden Palace Hotel

Traveller (397)
Room & Suite (136)
Dining (45)

About

Location
Cleanliness
Service
Value
Contemporary High-rise Hotel located in city center. Garden Palace is 4stars hotel whom located on the heart of Surabaya; near Mall, Shopping centre, Business building, Entertaiment district, Historycal building of Surabaya. We have 379 rooms including New Standard, Superior, Suite & also have Deluxe Theme Premium room; Japanese, Roman, Oriental(new renovation) & Nusantara.Our Facilities including : Courtesy Rooms, Business Centre, Clark Hatch Fitness Centre, Drug Store, Musholla, Claudia Rent Car, Hotel Taxi,.There are 6 restaurant : Ming Court Chinese Restaurant, Nishiki Shabu House, Green House Kitchen Bistro, Vista Bake & Bistro, Curabhaya Lounge, and Cat's Pajamas. We also Have many kinds of meeting rooms for your bussiness, party, wedding & another your memorable event, we have 4 kind of meeting room as follow : Caesar Palace Ballroom, Crystal Mainhall & Crystal Plaza, Regency Mainhall & Regency Plaza, Borobudur Room, Nishiki Room.
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Property amenities
Restaurant
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Breakfast included
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Centrally Located
HOTEL CLASS
327Reviews
432Photos
9Q+A
41Room tips
Traveller rating
  • 65
  • 145
  • 74
  • 26
  • 17
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Popular mentions
This is an old hotel but renovated just few years ago. I have no problem with this hotel, maybe some minor things but still acceptable. Checked in with no time. I arrived already at 9.00 PM with exhausted kids after long traffic jam and got up graded room. The furniture inside
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I remember I visited Garden Palace many times back in 80's. Back then, it was swanky place to be. My cousin had wedding reception there. It was posh then, but I think it's still classy today! Not your modern style hotel you find nowadays. Still feel the old-school ambiance
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This hotel are nice location, spacious, good the reception staff, but smelly in corridor of room. Bad maintenance. And the gym facility is not good. And the food taste is so so ... . And the internet connection is bad. The bath room amenities, it's not like 2 start hotel. If
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Nice place near downtown Surabaya. I got a little bit administration problem in my check in and check out room, but staff can manage the problem so the problem is clear. Helpful staff. A little bit old room hotel but nice breakfast
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This hotel is sure huge, but the restaurant is too small for it. If there are many agendas in this hotel and all of them have breakfast at the same place in one place so it would be too crowded and make the other people staying there so uncomfortable.
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All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Photo provided by managementGarden Palace Hotel
ROYALE SUITE
Superior room
View from the room - somewhat foggy/smoggy as it's a large city
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12345628
Breakfast rate for children berapa ya? Thank you.
Dibawah 5 th FREE 5-10 setengah harga Diatas 10 FULL payment. Lebih jelas info Bu Melanie Shah asisten Director Hotel Garden Palace Hotel +62 811-324-541 Sincerely DH Mboiz
1 vote
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Have bathtub too?
Dear Ms. Cicilia Y yes, we have.
0 votes
Yes right
0 votes
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what spa packages is available?
Dear Laurence, Warmest greeting from Garden Palace Hotel. Sure we have spa packages but it's not include with room package. Spa is ready at our 7th floor, same floor with Fitness center. Looking forward to serve you here. Best regards, Garden Palace Hotel
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How do I get from the airport to the hotel?
Dear playmakerNyc, Warmest greeting from Garden Palace Hotel. We do apologize for the belated reply. Sure if you already reserve a room in our hotel, you can order transportation from and to airport easily from us to help pick you up from airport. Or, for sure you can also rent a car or go by airport taxi. You can find it easily there. Looking forward to serve you here. Best regards, Garden Palace Hotel.
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12
"If you need a non-smoking room you need to state in advance."
"Select higher floor rooms with Suramadu Bridge facing."
"Northern side rooms have a great view of the Suramadu bridge"
"My room on the 6th floor was a quiet one but with no view."
"Higher floors for good views"
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PRICE RANGE
US$28 - US$81 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
garden palace hotel
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
360
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