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The Alana Surabaya

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Traveller (322)
Room & Suite (139)
Dining (20)
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Overview
  • Excellent33%
  • Very good52%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“indoor pool”(6 reviews)
“royal plaza”(6 reviews)
“aston group”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (471)
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Traveller rating
98
134
32
8
1
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98
134
32
8
1
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All reviewsindoor poolroyal plazaaston groupfree mini barsuite roombusiness triphigh teanice hotelpizza hutglass wallfour star hotelrecommend this hotelparking areanice roomrain showerbusiness travelerfood for breakfast
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1 - 5 of 273 reviews
Reviewed 2 weeks ago

A nice four star hotel, the hotel is quiet, very convenient and close to my client office. Good staff. The room is great, clean and bed is comportable. Limited selection of breakfast. This is my second stay at AlànaMore

Thank fitratjg
Response from AlanaSurabaya, Manajer at The Alana SurabayaResponded 2 weeks ago

Dear fitratjg Warmest greeting The Alana Surabaya Hotel.. Thank you for your time to give us a very positive comment, we are glad that you really enjoy your stay with us at The Alana Surabaya. we would like to express our sincere gratitude for your...More

Reviewed 3 weeks ago

This is my first stay at the Alana, and i am very surprised for the five star hospitality and attitude from the staff. The room is a great, and going back to the hotel after a full day of business is a breath of fresh...More

Thank Robert S
Response from AlanaSurabaya, Manajer at The Alana SurabayaResponded 3 weeks ago

Dear Robert S Warmest greeting The Alana Surabaya Hotel.. Thank you for your time to give us a very positive comment, we are glad that you really enjoy your stay with us at The Alana Surabaya. we would like to express our sincere gratitude for...More

Reviewed 15 March 2018 via mobile

This is my second stay at Alana Surabaya and it is very convenient for my visits to clients nearby. I chose to upgrade my room during this visit to a suite room. Not a bad rate for the amount of space and very practical for...More

Thank Betawi_Boy
Response from AlanaSurabaya, Manajer at The Alana SurabayaResponded 16 March 2018

Dear Betawi_Boy Warmest greeting The Alana Surabaya Hotel.. Thank you for your time to give us a very positive comment, we are glad that you really enjoy your stay with us at The Alana Surabaya. we would like to express our sincere gratitude for your...More

Reviewed 7 March 2018 via mobile

A great four star hotel with staff that try hard, Cosy rooms, a great spa and a choice of restaurants. The hotel is quiet, but you do hear the trains going by now and again. It is convenient to both Surabaya airport and the train...More

Thank TheDiplomat
Response from AlanaSurabaya, Manajer at The Alana SurabayaResponded 7 March 2018

Dear TheDiplomat Warmest greeting The Alana Surabaya Hotel.. Thank you for your time to give us a very positive comment, we are glad that you really enjoy your stay with us at The Alana Surabaya. we would like to express our sincere gratitude for your...More

Reviewed 20 February 2018

Good rooms,good bed,nice staff,food in the morning for us too much,european people dont eat so much in the morni g,there is a buffet with so many food,nice swimmingpool.Good massage,but far from centar.More

Thank krijgsmanb
Response from AlanaSurabaya, Manajer at The Alana SurabayaResponded 22 February 2018

Dear Mr.krijgsmanb Warmest greeting The Alana Surabaya Hotel.. Thank you for your time to give us a very positive comment, we are glad that you really enjoy your stay with us at The Alana Surabaya. we would like to express our sincere gratitude for your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Indoor pool
Details
Price range
US$44 - US$51 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Surabaya
#16 Luxury Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$44 - US$51 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Surabaya
#16 Luxury Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (322)
Room & Suite (139)
Dining (20)
Pool & Beach (12)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
asyrafzamzam
24 August 2016|
Answer
Response from Debby_ajah | Property representative |
Yes, We have a spa For information next , please contact us 031.8286818
0
Votes
ryanardiansyaha
22 August 2016|
AnswerShow all 3 answers
Response from 145dewis | Reviewed this property |
kalau nggak salah 450 an itu untuk 1 bulan. Udah free swim, fitness, yoga, sama diskon spa kalau nggak salah.
0
Votes
Google Translation
ryanardiansyaha
15 July 2016|
AnswerShow all 3 answers
Response from sitaresmi | Reviewed this property |
Yes it can,my friend regularly visit Alana just for swimming.
0
Votes
Room Tips
"The best view to the surabaya city"
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"Ask for a room with bigger wardrobe, if available."
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"room 1525 is the best for me - due to its city view"
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"Watch your kids around the elevators as you might find yourself running up and down stairs to find them !!"
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