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The Alana Surabaya

Traveller (357)
Room & Suite (139)
Dining (20)

About

Location
Cleanliness
Service
Value
The Alana Surabaya is four star hotel, blends design, pleasure and comfort. Less than 20 minutes from Juanda International Airport and close to the city's main business areas. Close proximity to Jatim International Exhibition Center, shopping center and the toll road to Sidoarjo and Gresik. Enjoy your stay either for business or leisure, at our spacious rooms and suites with contemporary elegance design, available with free high speed Internet access. Wellness Center and Spa, Indoor Pool & Bar, Lounge, and Coffee Shop, with delightful Indonesian, Asian, and Western menu, ready to ensure you to get a pleasant experience stay with us.
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Property amenities
Pool
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room service
Spa
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Charming
HOTEL CLASS
511Reviews
375Photos
11Q+A
25Room tips
Traveller rating
  • 169
  • 265
  • 63
  • 12
  • 3
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Popular mentions
I was on business trip to Jombang and Pasuruan in consecutively days, I browse and found The Alana hotel as nice place to have a short stay for travel to both city. The Alana is Clean and neat hotel, have nice food, ease access to Surabaya city center and around.
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Response from marcommanager_Alana, General Manager at The Alana Surabaya
Responded 5 days ago
Dear Mr. Angga DC, Warmest greetings from The Alana Surabaya. Thank you for taking the time to share your experience with us on TripAdvisor. We are very happy to know that your stay was very satisfying. We are sure our staff enjoyed to cater you as much you enjoyed your stay. Looking forward to see you again soon! Sincerely, Adiat Prabowo General Manager
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Had a 20 hour layover so I was looking for a place for a short stay. I arrived at 10 am to check in. I thought I would have to wait for a few hours for a room. Instead I was greeted with a warm smile and given a room right away. Checked out at 3am. Front desk called a airport
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Room is spacious (30 sqm), car park is enough (not to crowded), location is strategic (5 minutes drive to nearest mall, Royal Plaza and 15-30 minutes drive to Airport of Juanda Domestic and International). My smoking's Deluxe Room is not smell (thanks to good exhaust fan). Great
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We’ve stayed in suite room at 17th floor with city view. The room is spacious and free to doing activities anywhere in that room. very clean and comfortable. The food is also delicious with a variety of menu choices. Very recomended!
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We stayed at Suite Room with city view, a recommended room with family with three small children like us so we can stay together in one room but still can have space for them to running everywhere.. The location is great, near Pizza Hut and KFC and also some "warung" where you
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Photo provided by managementThe Alana Surabaya
Superior Room
Room from the back corner
Room from the front entrance
TV diletakkan di meja kecil
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12345628
Hi, Do u have spa?
Yes, We have a spa For information next , please contact us 031.8286818
0 votes
kalau nggak salah 450 an itu untuk 1 bulan. Udah free swim, fitness, yoga, sama diskon spa kalau nggak salah.
0 votes
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Yes it can,my friend regularly visit Alana just for swimming.
0 votes
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Dear Alana Is there has connecting room ?
We have connecting room in all types , from Type superior,Deluxe,Club and Executive. Should you need any further assistance, please do not hesitate to contact us T : +6231 829 6818
0 votes
Dear Alana Is there has connecting room ?
Yes, they do have connecting rooms :)
0 votes
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123
"Levels 15-18 are all the suites; if you can't stand the height, order a standard room."
"The best view to the surabaya city"
"Ask for a room with bigger wardrobe, if available."
"room 1525 is the best for me - due to its city view"
"Watch your kids around the elevators as you might find yourself running up and down stairs to find them !!"
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PRICE RANGE
US$39 - US$57 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
162
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