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Holiday Inn Express Surabaya CenterPoint

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Traveller (160)
Room & Suite (65)
Dining (24)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
- 24 Hours accessible Gym - Vending Machine - Grab & Go breakfast - Wi-Fi at all Hotel area - Self laundry facilities - Meeting rooms - Hair Dryer in all rooms - Mini fridge and safe box in all rooms - Alarm clock in all rooms -
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Property amenities
Free High Speed Internet (WiFi)
Room service
Free parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL STYLE
Family
Centrally Located
HOTEL CLASS
Hotel links
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Special Offer:Book Direct and Save
Hotel deals
216Reviews
232Photos
10Q+A
15Room tips
Traveller rating
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Popular mentions
This hotel location very strategic and the rate is not too expensive. And thank you so much to Mrs. Andari to handling my group with passion and always give us the clear information during we stay. Prepared all of my request and there is no mistake happened. Also the front
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Response from Hotel H, General Manager at Holiday Inn Express Surabaya CenterPoint
Responded 6 days ago
Dear Yoarlita31, We are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya CenterPoint which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym. We appreciate you taking the time to share your feedback in hopes of having the opportunity to better improve the service that we offer. We look forward to bringing you a great experience during all your future stays with us. STAY SMART with us ! Regard Doni Prasetyo Hotel Manager
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Is in city center of Surabaya, going for food or entertainment ? just walking distance away. have a nice and comfy bed, helps me get better sleep. just need to add more various menu for the breakfast.
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Response from Hotel H, General Manager at Holiday Inn Express Surabaya CenterPoint
Responded 1 week ago
Dear djwahyudi76, We are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya CenterPoint which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym. We appreciate you taking the time to share your feedback in hopes of having the opportunity to better improve the service that we offer. We look forward to bringing you a great experience during all your future stays with us. STAY SMART with us ! Regard Doni Prasetyo Hotel Manager
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Located near downtown area, it offers a not-so-expensive place with good quality given that it's pretty new. Other than you can get better quality breakfast outside the hotel, there is nothing to complain. It is one of the best "express" hotel in the country and given the price,
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Response from Hotel H, General Manager at Holiday Inn Express Surabaya CenterPoint
Responded 12 Feb 2019
Dear Imsamsi, We are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya CenterPoint which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym. We appreciate you taking the time to share your feedback in hopes of having the opportunity to better improve the service that we offer. We look forward to bringing you a great experience during all your future stays with us. STAY SMART with us ! Regard Doni Prasetyo Hotel Manager
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+1
Location of this hotel is strategic, walking distance from shopping area. Check in process was quick. The staffs are kind and helpful. Breakfast has wide range menu and tasteful. This hotel is good for business and transit.
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Response from Hotel H, General Manager at Holiday Inn Express Surabaya CenterPoint
Responded 20 Jan 2019
Dear transittime, We are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya CenterPoint which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to bringing you a great experience during all your future stays with us. STAY SMART with us ! Regard Doni Prasetyo Hotel Manager
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+4
A budget hotel located in the downtown Surabaya. The hotel offers basic necessities, exactly what most guests need. Check in and check out process was quick. Room size is average, similar to other hotels in this class. Cleanliness is good. Bed is quite okay but I have slept on
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Response from Hotel H, General Manager at Holiday Inn Express Surabaya CenterPoint
Responded 18 Nov 2018
Dear fajaradiartha, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We apologize for the inconveniences you faced during your stay. We would love to learn more about which aspects did not meet expectation in hopes of having the opportunity to better improve the service that we offer. We hope you will visit us again. Sincerely, Doni Prasetyo Hotel Manager
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Kamar
Room
the Great Room
kamar
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Hi Susheel. We don't exactly set the vegetarian menu right on the buffet, but we have some options to be created as vegetarian food, as requested before. These are mostly mixed of local and regional vegetables. You may let us know before then we'll get back to you after.
0 votes
Yes we have 2 washing machines and 2 drying machines for guest to do self-laundry in Mezanine floor available for 24 hours. The price is IDR 40,000 for one time 'washing and drying' clothes. Please contact Front Desk to get the access, Thank you for your inquiry
0 votes
What is the cost of the airport transfer
I believe they can provide airport transfer upon request. If my recollection is right, they do not have swimming pool.
0 votes
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12
"Higher floor will have better of the city"
"Best views the higher you are"
"strategic hotel"
"If you like to have a city view, request for a room on higher floor."
"City view on high floor"
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123
PRICE RANGE
US$36 - US$48 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
236
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