We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

HARRIS Hotel & Conventions Gubeng Surabaya

Traveller (613)
Room & Suite (96)
Dining (40)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
HARRIS Hotel & Conventions Gubeng is strategically located in the center of Surabaya's business district, within a 45 minutes drive from Juanda International Airport and 5 minutes drive from Gubeng Train Station and with easy access to Siloam Hospital, Grand City Mall & Convention hall, Surabaya Plaza and Tunjungan Plaza.
Read more
Property amenities
Free High Speed Internet (WiFi)
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Value
Great View
HOTEL CLASS
899Reviews
680Photos
14Q+A
38Room tips
Traveller rating
  • 565
  • 270
  • 53
  • 9
  • 2
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
I'm a reguler customer of Harris Hotel Gubeng Sby and very satisfied for their hospitalities. I love their breakfast, because its offer a lot of menu with great taste. And their breakfast staff is very helpful esc staff named Asrori. When i stayed for 4 days and got breakfast
Read more
Response from executive5, General Manager at HARRIS Hotel & Conventions Gubeng Surabaya
Responded 6 days ago
Dear Mrs. Valerie, Cheers from HARRIS Hotel & Conventions Gubeng Surabaya. From the bottom of my heart, I would like to say thank you very much for choosing us as your favorite hotel in Surabaya. We are so happy to know that you always have memorable experience every time you are here. I'll pass this great comment to Mr. Asrori and all HARRIS Players this great compliment. Your great comment means a lot for us and let it encourage us even more to maintain this outstanding service. Thank you very much and looking forward to welcome you back as soon as possible. HARRISly Yours, Stylianos Koureas General Manager
Read more
I conducted a meeting in here ..the marketing staff very nice and helpfull and over all the hotels ranked is good...in the city so easy to find starbuck in the morning..nice staff...clean room...good food
Read more
Response from executive5, General Manager at HARRIS Hotel & Conventions Gubeng Surabaya
Responded 2 weeks ago
Dear Ms. Theetha, Cheers from HARRIS Hotel & Conventions Gubeng Surabaya, Thank you very much for held a meeting at HARRIS Gubeng and leave a perfect rating on Trip Advisor. We are so delighted to read this great comment and to know you have memorable stay here. Thank you for your compliment and highlight about our service. I've shared this review to all of our HARRIS Players and let it encourage us even more to maintain our consistency in service. Looking forward for your next visit as soon as possible. HARRISly Yours, Stylianos Koureas General Manager
Read more
Amazing hotel in Surabaya. Excellent value for the price you pay..big rooms, nice pool and gym. The food? Very good, I almost have both dinner and breakfast everytime I stay. Been staying here 5-7 times since 2017, I think..still very consistent in quality.
Read more
Response from executive5, General Manager at HARRIS Hotel & Conventions Gubeng Surabaya
Responded 2 weeks ago
Dear Mr. Daniel S, Cheers from HARRIS Hotel & Conventions Gubeng Surabaya, Thank you very much for choosing us as your second home in Surabaya and leave an outstanding rating on Trip Advisor. We are so happy and flattered, by reading this great comment and to know you always have memorable experience here. I've shared this review to all HARRIS Players and let it encourage us even more to maintain the service consistency. Thank you very much and looking forward to welcome you back as soon as possible. HARRISly Yours, Stylianos Koureas General Manager
Read more
We do lovee to stay at Harris Hotel Gubeng. When we come to Sby, we choose to stay at Harris. Actually this is the second time for us to stay at Harris. The staffs are very helpful, the hotel room is nicely decorated & the breakfast menu are really delicious, highly pleasing to
Read more
Response from executive5, General Manager at HARRIS Hotel & Conventions Gubeng Surabaya
Responded 3 weeks ago
Dear Mr. Tengku Shahdikar, Cheers from HARRIS Hotel & Conventions Gubeng Surabaya, Thank you very much for choosing us as your favorite Hotel in Surabaya and leave an excellent rating for us. We are so happy and flattered by reading this great comment and to know you have memorable stay here. Special thanks too to our facilities, breakfast foods and most important, our service. I've shared this compliments to all my HARRIS Players and let it encourage us even more to maintain the service level on highest point. Thank you so much and looking forward to welcome you back as soon as possible. HARRISly Yours, Stylianos Koureas General Manager
Read more
I am a regular customer of this hotel and satisfied with the services (warm welcome, room, healthy food during breakfast etc). I am always asked what time I will arrive and the personal welcome message is prepared in my room.
Read more
Review collected in partnership with this hotel
Response from executive5, Owner at HARRIS Hotel & Conventions Gubeng Surabaya
Responded 3 weeks ago
Dear HARRIS Fans, Cheers from HARRIS Hotel & Conventions Gubeng Surabaya, Thank you very much for choosing HARRIS Gubeng Surabaya as your favorite Hotel and leave a perfect rating on Trip Advisor. We are so happy too, by reading this review and to know you always have memorable experience whenever you stay in this Hotel. Our HARRIS Players always try their best to make guest feel comfortable just like in their own home, by giving the most sincere but professional service. And I am glad if you feel it also. Thank you so much and looking forward to welcome you back here, your second home. HARRISly Yours, Stylianos Koureas General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
toiletteries
Preapare
Photo provided by managementHARRIS Hotel & Conventions Gubeng Surabaya
Hotel Corridor
15th floor Comfort Zone Suite Room
15th floor Comfort Zone Suite Room
PreviousNext
12345620
Are the food served here Halal?
Yes...all restaurants serve halal food.
1 vote
Show all answers
ada ada kamar dg connecting door?
Iya kita punya connecting room ibu
0 votes
Show all answers
hi, is your hotel handycap free? lifts? standing shower?one the traveller is on a wheelchair. Thank you
Dear Guest Yes We are and We have disable room also.
0 votes
Untuk kacamata sepengetahuan sy tdk ada, hanya pelampung namun terbatas. Wkt itu dikenakan biaya Rp 20.000.
0 votes
Show all answers
PreviousNext
123
"Due to located in center of the city, the view quite good"
"15th Floor Comfort Zone"
"best view, best location"
"good concept about rooms"
"Non-smoking room has higher floor"
PreviousNext
1234568
PRICE RANGE
US$33 - US$45 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
152
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing