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YELLO Hotel Jemursari

Traveller (184)
Room & Suite (27)
Dining (13)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
YELLO hotel is a tech-friendly 3-star brand that doesn't take its lead from mainstream hospitality. This hotel is non-conformist, sociable and 'wired'. We emphasize on a trendy sense of style, and provide you the fundamentals to create a sociable and cozy environment, where interaction and new experiences come alive.
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Property amenities
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Spa
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Trendy
Business
HOTEL CLASS
254Reviews
197Photos
2Q+A
5Room tips
Traveller rating
  • 107
  • 115
  • 26
  • 5
  • 1
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
I think all human have a healthy air, traveling with children and with argument full room, we got a smooking room...its really terible I think now all hotel aliance need to make all room are smookinf free....
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Response from Ita T, Manajer at YELLO Hotel Jemursari
Responded 4 days ago
Yello Mifdhal, Warmest greeting from Yello Jemursari Surabaya.. Thank you for taking the time to share your experience at Yello Jemursari Surabaya.We are extremely to have you as our valued guest. We are very sorry for the inconvenience caused that you have outlined. Please be rest assured that my team and I take your feedback on board. I have personally discussed the inconsistency and the less than satisfactory aspects of your experience with our team and hope that when you return your entire experience will renew your faith in us. Once again, we apologize for the inconvenience. We will always strive for your excellent stay in our hotel and hope to have the opportunity to host you again in the nearest future. Best Regards, Ita Tania General Manager
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All are alright. Just the internet speed. Is too slow for me. In business, we need fast speed for efficiency. I ended up using my own mobile data. Therefore is meaningless to have a free wifi in the hotel but speed is just too slow. Time wasting.
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Review collected in partnership with this hotel
Response from Ita T, Manajer at YELLO Hotel Jemursari
Responded 2 weeks ago
Yello Nghonyean, Warmest greeting from Yello Jemursari Surabaya.. Thank you for taking the time to share your experience at Yello Jemursari Surabaya.We are extremely to have you as our valued guest. We are very sorry for the inconvenience caused that you have outlined. Please be rest assured that my team and I take your feedback on board. I have personally discussed the inconsistency and the less than satisfactory aspects of your experience with our team and hope that when you return your entire experience will renew your faith in us. Once again, we apologize for the inconvenience. We will always strive for your excellent stay in our hotel and hope to have the opportunity to host you again in the nearest future. Best Regards, Ita Tania General Manager
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Nice hotel, clean and Staff was Awesome.. Break Fast is cheap, but need to improve the menu and Taste...I will comeback again when i travel to surabaya next time.. Thank you Yello, Front Office staff all was Really Friendly, fb staf was very helpful
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Review collected in partnership with this hotel
Response from Ita T, Manajer at YELLO Hotel Jemursari
Responded 4 weeks ago
Yello Marsela A, Warmest greeting fro m Yello Jemursari Surabaya.. Thank you for choosing our hotel as your recent stay in Surabaya. We are glad that our hotel could meet your expectations. We are looking forward to welcoming you back to Yello Jemursari Surabaya for nicer and greater experience. Best Regards, Ita Tania Hotel Manager
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This hotel is cheap, have no swimming pool but good to stay at room all day along. HeheI often to stay here with my husband for refreshing.The room is not small, but not too big. Suit for a newlywed like us to have some q time.
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Review collected in partnership with this hotel
Response from Ita T, Manajer at YELLO Hotel Jemursari
Responded 6 Feb 2019
Yello Cruiser25217902502, Warmest greeting from Yello Jemursari Surabaya.. Thank you for choosing our hotel as your recent stay in Surabaya. We are very pleased to know that that you enjoyed your stay at Yello Jemursari. On behalf of the entire Yello Jemursari Surabaya team, we look forward to welcome you back in the not too distant future. Best regards, Ita Tania General Manager
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The facility is excellent and my room is always comfortable and smell niceI'm is the one in a million people that go to Surabaya for business reason in frequents.Nice and friendly staff, fast response, valuable price of room, delicious and value for money foods in their
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Review collected in partnership with this hotel
Response from Ita T, Manajer at YELLO Hotel Jemursari
Responded 17 Jan 2019
Yello Mr. Adrianus Seputro, Warmest greeting from Yello Jemursari Surabaya... Thank you for your precious time to post such a valuable review on Trip Advisor. It brings us joy to know that you had a wonderful time during your stay and you wish to recommend Yello Jemursari. We take a good note of your comment on our room, food, staff and we will do our best to make your stay more comfortable . Thank you and we do hope that you return to Surabaya soon and will stay with us again. Very best regards, Ita Tania General Manager
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123456
Apakah ada deposit saat check in dan berapa besarnya?
tidak ada
0 votes
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"Choose 5th-7th floor for the best city view"
"book your room ASAP, so you can choose your own room."
"Higher floors to get good view of Surabaya city"
"Easy access from and to the airport, room is comfortable for sleeping, tea coffee is available in the room."
"choose a room with connecting doors, such as room number 516 and number 518. especially traveling with a whole family that includes kids"
PRICE RANGE
US$21 - US$30 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
150
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