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Swiss-Belinn Tunjungan

Traveller (383)
Room & Suite (100)
Dining (19)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Swiss-Belinn Tunjungan is strategically located in the heart of the Surabaya business and entertainment district. The hotel is built in the historical area of Tunjungan, right the opposite to Tunjungan Plaza, the first and the largest shopping centre in East Indonesia.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Value
Family
HOTEL CLASS
690Reviews
392Photos
15Q+A
45Room tips
Traveller rating
  • 438
  • 201
  • 38
  • 9
  • 4
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Popular mentions
Our stay was truly pleasant. The location is simply strategic, the food was considerably good, and it was definitely worth the money. Although there were 25 of us, but the hotel, especially Ms. Aya (Sales) managed to accomodate all of our needs during our 4-day stay. She was
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We surveyed more than a dozen hotels in vicinity city center that are predominately 4-5 star with a few 3-star before deciding on Swiss-Belinn Tunjungan Surabaya on the basis of exceptional room comfort rating and we were not the least disappointed. The service and help rendered
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Response from Jeffry F, General Manager at Swiss-Belinn Tunjungan
Responded 1 week ago
Dear William C, It gives me great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. I am thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards, Jeffry
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A very pleasant experience when I stayed at this hotel. At the time of check out I was helped a lot by ferryo who was very friendly. Good location for people who like shopping. The choice of breakfast menu was also great as it is with the taste. I definitely will recommend this
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Response from Jeffry F, General Manager at Swiss-Belinn Tunjungan
Responded 1 week ago
Dear Bapak bambangirawan2019, Thank you for sharing your positive feedback following your recent stay. I was delighted to read your compliments to our accommodation, convenient location and overall services. i will personally convey your compliments to ferryo. We appreciate your support and look forward to welcoming you back next time. Warm Regards, Jeffry F
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Located in Tunjungan area, so this place offers easy access to most of Surabaya's travel and culinary destination. With online bike service (Gojek) you can reach almost every famous culinary site include my favourite Bebek Pahlawan and Sambal Bu Rudy. The room quite spacious
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Response from Jeffry F, General Manager at Swiss-Belinn Tunjungan
Responded 1 week ago
Dear Anggi747 Thank you for sharing your positive feedback following your recent stay. I was delighted to read your compliments to our accommodation, convenient location and overall services. We appreciate your support and look forward to welcoming you back next time. Warm Regards, Jeffry F
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i was at this hotel for 4 nights , it took 1 hour too check me in and i didnt even got offered a drink while i was waiting ....after i went too my room , the room are very clean and tidy ,good aircon , tv ..hot water could off been better ...i had chicken cordon bleu for dinner
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Response from Jeffry F, General Manager at Swiss-Belinn Tunjungan
Responded 2 weeks ago
Dear Dennis S, Thank you for staying at Swiss-BelInn Tunjungan, Surabaya, and for taking the time to share with us your experience. We regret to hear that your booking and stay experience was not up to your expectations – we will review your feedback carefully with our operations team especially on Operation Team and shall strive for immediate improvement. We thank you again for your feedback, and we look forward to have the pleasure of welcoming you back to Swiss-BelInn Tunjungan Surabaya. Kind Regards, Jeffry F
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Photo provided by managementSwiss-Belinn Tunjungan
Premier Suite (Living Room)
lengkap
kamar sisi samping
luas dan nyaman, tidak terlihat sempit
nice room & delicious food
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What time is check out? Is there a late Check out fee? Please inform in details. Thank you.
Providing late checkout is at the discretion of the hotel depending upon how busy they are during that week. You may request for it. We did not get but they were kind to keep our luggage till 5pm.
2 votes
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Are any of the rooms equipped with bathtub?
Not that I know anyway the luxe queen room has no bathtub
1 vote
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jam berapa breakfastnya dibuka?
jam 6.30 sudah siap ... tp jika ingin lebih cepat akan disiapkan menu dalam boks dg memberitahu dulu
1 vote
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hi, is your hotel handycap free? alevator or lift services? standing shower? Thank you
this hotel has 15 floor with 3 lift services.no elevator. standing shower.
1 vote
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123
"all the rooms are great"
"I think the ones that have the Tunjungan Plaza view were excellent."
"Should have sliding door in the bath room so that we can control water for bath will not splash to toilet floor."
"8th floor was good, and there are lifts. The self managed safes are great."
"junior suite"
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PRICE RANGE
US$37 - US$71 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
190
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