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The BCC Hotel & Residence

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671 Reviews from our TripAdvisor Community

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Showing 645: English reviews
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Reviewed 2 days ago NEWvia mobile

We recently stayed in a three bedroom apartment over the weekends. Rooms are spacious with basic amenities provided. Breakfast was average.Staffs were helpful and efficient.A walking distance to BCS mall.Plenty of good and reasonable food stalls in the mall itself.Only thing is that waiting time for the lift lobby are taking the guests forever. We had to wait like more...

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Helpful?
Thank Yuni K
Reviewed 1 week ago via mobile

Checked in time must follow so we wait and went up first to the restaurant to chill.... Security on that moment was very helpful! (Thank you!) The room was very clean and spacious though a bit expensive compared to other hotel in Batam..... Location was very good! It was very near in shopping mall, Factory Outlet, Food court, even massage...

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Thank tinkerblue87
Singapore, Singapore
Reviewed 1 week ago

the rooms were pretty decent for the price that we paid. hotel's located next to a shopping centre. overall good experience, maybe to improve on the waiting time for the lift and issuance of hotel access card - i was given 2 cards but 1 was a "dummy" as i understood from the staff. it'll be so much more convenient...

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Thank Nurhaszriah H
Asia
Reviewed 2 weeks ago

Beware when you book thru Hotels.com. Hotels.com won't credit any money back to your credit card even if you can proved that their website is charging higher. All they do is give you a voucher to off-set for your next booking. In short once money is out don't even think you can get it back. They keep it

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Helpful?
Thank Jurong
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Jurong, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Singapore, Singapore
Reviewed 3 weeks ago

Hotel location is good, near shopping center and many local food around. Price is reasonable. But hotel facility was bad, restaurant for breakfast is small and dark, not so many food variety. Using elevator was terrible need to queue and take long time to get empty space. Room facility is OK, but towel look old and bad slipper.

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1Thank Antontam
Singapore, Singapore
Reviewed 3 weeks ago via mobile

Stayed for 2 nights in 3 bedroom apartment over CNY. Rooms were big. Nil oven or microwave oven avail. Rooms were old. Standing shower has no door and toilet was wet after shower. One hanger in a room. The only pro was the location next to foodcourt and BBC mall. Swimming pool looks inviting. Gym looks new.

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1Thank iceblended
Singapore, Singapore
Reviewed 19 January 2017

Booked a 2room apartment. Let's start with the good stuff. The room was huge! Definitely worth the money in terms of just raw space. Aircon was cold and kept the apartment cool. But the one in the living area was leaking, and we had to shift the sofa forward so the water doesn't dirty it. 4 towels for 4 guests...

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Helpful?
Thank Muhammad H
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Muhammad H., Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your...

Reviewed 18 January 2017

My room was HUGE, it's the size of 2 normal hotel rooms. But the distance between the TV and the bed was like, 5m away, and the TV was too small for that distance. It was too far for the remote control to work properly from the bed, maybe due to the distance. So in order to change the channel...

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Helpful?
Thank iuhnixZ
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear IuhnixZ, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Reviewed 29 December 2016

- Superb location beside BCS Mall, stretch of shophouses/ massage opposite - At night, try eating at the big coffeeshop behind The BCC Hotel & Residence - Spacious rooms - Not all sparkly and white but clean enough for a good sleep/ stay (to be honest, conditions deteriorate when used right?) - Lift takes quite long to arrive no matter...

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Helpful?
Thank Jeris Y
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Jeris Y., Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your...

singapore
Reviewed 28 December 2016

quick check in. hotel staffs are polite & friendly. we booked a 2room apartment. big spacious rooms. aircon very cold.just a 5mins walk to BCS Mall & big open food courts. breakfast was good too. extra charge per adult is 90,000 Rupiah. we enjoyed our stay in BCC. 1130 am the reception will call remind us the checkout time 1200hrs....

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Helpful?
Thank norsharie

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about The BCC Hotel & Residence

Address: Jl. Mawar, Riau Islands Province 29442, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: £32 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The BCC Hotel & Residence 4*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#8 Luxury Hotel in Batam
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Questions & Answers

Here's what travellers have asked, with answers from The BCC Hotel & Residence staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large families, choose the apartment style with 2 or 3 rooms.”
 of 5 bubbles 878muhammadh, 18 Jan 2017 | Read review
“There is no good room, too bad.”
 of 5 bubbles iuhnixZ, 18 Jan 2017 | Read review
“2room apartment is very spacious.”
 of 5 bubbles norsharie, 28 Dec 2016 | Read review
“Near to BCS Mall & Reborn massage”
 of 5 bubbles SarinaAzri, 12 Dec 2016 | Read review
“Pick a room away from the elevators”
 of 5 bubbles CayLalita, 13 Nov 2016 | Read review
5 of 5