We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Banyan Tree Bintan

1,802 reviews
Save
Traveller (1525)
Room & Suite (629)
Pool & Beach (211)
Overview
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“on the rocks”(106 reviews)
“villa host”(42 reviews)
“villa bbq”(22 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Banyan Tree Bintan
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,802)Write a Review
There are newer reviews for Banyan Tree Bintan
See the most recent reviews
Filter reviews
1,529 results
Traveller rating
892
384
149
66
38
Traveller type
Time of year
LanguageEnglish
More languages
892
384
149
66
38
Show reviews that mention
All reviewson the rocksvilla hostvilla bbqpool villabuggy serviceferry terminalsaffron restauranttreetops restaurantbuggy driversthai foodthe south china seaoverlooking the oceanspa treatmentshousekeeping staffin room diningsister hotelday bed
FilterEnglish
Updating list...
671 - 675 of 1,529 reviews
Reviewed 9 January 2016 via mobile

We spend five nights in a 2 room infinity pool villa. It was great, however certain renovations are needed to be top notch as expected by rating/price. Staff is wonderful and attentive. Good offering of places to eat at Banyan Tree and next door Angsana,...More

Thank Patrik A
Response from HM-BTIDBN, Alpha Eldiansyah at Banyan Tree BintanResponded 27 January 2016

Dear Patrik A, I am happy to know that we had taken a good care of you during your stay with us and our villa and BBQ had event delighted you. I feel terribly sorry to know that our villa as well as the gym...More

Reviewed 6 January 2016

During our stay in a very spacious 2-bedroom villa at Banyan Tree Bintan for four days in August, we had a very relaxing time. The staff were extremely helpful, polite, friendly and attentive - especially since our family included several elderly members. Great sea view...More

Thank CarolineYeo
Response from HM-BTIDBN, Alpha Eldiansyah at Banyan Tree BintanResponded 26 January 2016

Dear Caroline, Thank you for taking the time to share your experience with us. I am glad to hear you had a relaxing holiday and our genuine hospitality has successfully exceeded your expectation. Allow me to apology for the shortfall in service delivery.Let me assure...More

Reviewed 4 January 2016

We visited the Banyan Tree for a 5 day break over Christmas. Wow -the staff and hotel far exceeded our expectations. All of the staff are exceptionally helpful, polite and a credit to their profession. Everywhere was spotless and breakfast a delight with a fantastic...More

Review collected in partnership with Banyan Tree
Thank MollieCollie
Response from HM-BTIDBN, Alpha Eldiansyah at Banyan Tree BintanResponded 27 January 2016

Dear MollieCollie, Thank you for taking the time to give us a great feedback on your recent stay here at Banyan Tree Bintan. Your compliments to the team is highly appreciated. Our team is doing their upmost to not only provided professional treatments, but moreover...More

Reviewed 3 January 2016

It was a perfect Holiday we enjoyed it alot. We had a 2Bedroom Villa, which was really nice. The Service and also the Room-Service was incredible good. The Service-Staff was all the time extremly friendly. We only can recommend this Hotel to everyone.More

Review collected in partnership with Banyan Tree
Thank jeannettem2016
Response from HM-BTIDBN, Alpha Eldiansyah at Banyan Tree BintanResponded 27 January 2016

Dear jeannettem2016, I am delighted to hear that we have managed to deliver the true Banyan Tree experience to you. Our team is doing their upmost to not only providing an excellent service but also endevour of personalizing everyone's stay. Your kind remarks of our...More

Reviewed 3 January 2016 via mobile

It was a birthday trip for my wife. In short, the hotel charges are not worth the value. We thought we would have excellent services and experience but to our surprise, we had some problems with the villa. The villa toilet flush wasn't working well,...More

Thank Song199
Response from HM-BTIDBN, Alpha Eldiansyah at Banyan Tree BintanResponded 27 January 2016

Dear Song199, Thank you for taking the time to provide feedback in reference to your stay at Banyan Tree Bintan. I have taken note on your comments on the maintenance issues. Our Engineering team is rectifying the issues which you have mentioned and it goes...More

View more reviews
PreviousNext
1133134135136137306
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Beachfront
Free High Speed Internet ( WiFi )
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Spa
Hot Tub
Golf course
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$377 - US$954 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Bintan Island
#1 Spa Hotel in Bintan Island
#1 Luxury Hotel in Bintan Island
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$377 - US$954 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Bintan Island
#1 Spa Hotel in Bintan Island
#1 Luxury Hotel in Bintan Island
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1525)
Room & Suite (629)
Pool & Beach (211)
Dining (144)
Amenities (67)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
Blee80
9 January 2018|
Answer
Response from Joe F | Reviewed this property |
My advice would be to trust the chef and your instincts but not necessarily all the waiters. Most are excellent but we were unlucky one day. I would also go straight to the hotel manager prior to your trip and make sure he... More
0
Votes
Chie C
31 December 2017|
Answer
Response from GM-BTBintan | Property representative |
Dear Chie C, Thank you for contacting us. The gym is provided at our sister hotel Angsana Bintan which is only 5 minute away by car. Thank you and regards, Puri
1
Vote
PreviousNext
12345611
Room Tips
"All rooms are spread apart to get the quite and relaxing feel. All rooms have an awesome view"
Read review
"Higher floors have a nicer view"
Read review
"Depending on what experience you are looking for take a moment to research the different rooms, each are..."
Read review
"all properties are beautiful, the more you pay the better the view!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing