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Sheraton Lampung Hotel

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Sheraton Lampung Hotel
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171 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Singapore
Reviewed 6 days ago NEWvia mobile

The hotel was chosen for me and some colleagues from a business partner in order to provide us with a decent quality of accommodation. Employees tell you that the hotel is 25 years old and that you can see in each corner. It is old and completely deteriorated with an investment leeway. It must be locally managed - I cannot...

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Helpful?
Thank tth1964
Jakarta, Indonesia
Reviewed 2 weeks ago

This hotel is look old but it's great, the staff is very friendly and helpful. from arrived, check in and check out it's good memorable. my room 308 has very good view ( pool view ), sheraton lampung it's good choice when visit to lampung for business or relax time

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Helpful?
Thank jakaumbaran
london
Reviewed 31 October 2016

This hotel has one big thing in its favor, the staff, it maybe an older hotel, but has a bit of class about it.Check in was great with cold towels offered , great on a hot day. Was upgraded to a pool side room which was good because you could sit outside, and people watch, and relax. I loved the...

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Helpful?
Thank kiwi084
Reviewed 30 October 2016 via mobile

The restaurant staff was friendly and gave us suggestion regarding the payment. Good environment, nice view from my room. I am work in hotel as well, as hotelier I've feedback regarding the cleanliness. The wardrobe need to double check more than one by spv due to lil bit dirty even after the HK make up my room, also upon c/i...

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Helpful?
Thank Dora naulita A
Jakarta, Indonesia
Reviewed 27 October 2016 via mobile

The look and feel of the building is very similar with Sheraton Lombok and Bandung (all in Indonesia). It feels warm, natural and resort type. I arrive early at 9.30 am and requested if I can have an early check in, since I need time to refresh myself after flying from Jakarta at 7.30 am before attending a business gathering...

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Helpful?
Thank jopiejusuf
Reviewed 26 October 2016 via mobile

Stayed at this hotel during a visit to Lampung. The property is big. The rooms are spacious, but need a make over. Furniture, light fittings in the room found not well maintained. The swimming pool is centrally located and spacious.

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Helpful?
Thank Sunil U
Jakarta, Indonesia
Reviewed 20 September 2016

The lady staff is not friendly, especially the lady staff in breakfast room, service is not satisfactory. My beauty pouch left behind in the hotel room but none of the hotel staff called to tell me. Disappointingly! I have room with pool view, and it's so amazing. Breakfast menu has very less choice and not tasty.

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Helpful?
Thank IvannAgustina
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear IvannAgustina Thank you very much for taking the time to post comment regarding your recent stay with us and the problems you experienced. Please accept our sincere apology for having missed the opportunities to impress you. I admitted that these all are not the genuine services that we strive to deliver. However, through the guest feedbacks, we are able...

Los Angeles, California
Reviewed 18 September 2016

Just spent a couple of nights at the Sheraton lampung. Upon arrival at the hotel, 2 porters came to greet us, and immediately attended with the bags. The check in was really fast, the F.O. Manager, Mr. Rudi Setiawan came to greet us. Was upgrade due to Plat status. And within minutes we were in the room, with the AC...

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Helpful?
1Thank A-Y-Lukman
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Mr. A-Y-Lukman Warmest Greetings from Sheraton Lampung Hotel, First of all, thank you so much for your loyalty as a Starwood Preferred Guest Member. Thank you very much for taking the time to post your valuable comment regarding your recent visit to the hotel. We are so happy and feel appreciated to know if you are really enjoy and...

Seattle, Washington
Reviewed 11 September 2016 via mobile

Old hotel - quite expensive for what they have to offer - not really impressed with Sheratons worldwide. I would have ventured to a Hilton if they had it. The food and desserts was the best part of the hotel - the pool was large and quite ornate - the feel of the hotel just didn't match my taste.

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Helpful?
Thank Mikayla B
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Mikayla B Thank you for taking your time to write a review regarding your recent stay at Sheraton Lampung Hotel. We really appreciate your positive comment about your overall experience. And also thank you for your feedback of our desserts was the best part of the hotel - the pool was large and quite ornate - the feel of...

Ho Chi Minh City, Binh Duong, Vietnam
Reviewed 23 August 2016

Room- Spacious old rooms , Very few TV channels which are never clear,Not much importance given to Mini Bar ( never refilled as per list) or in house coffee/ tea and its accessories. Bathrooms:- Water is mostly muddy- regular complaint from most visitors. Restaurant :- Break fast has good spread , friendly staff , menu has very less choices and...

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Helpful?
Thank Mathew J
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Mathew J Thank you for taking your time to write a review regarding your recent stay at Sheraton Lampung Hotel. We really appreciate your positive comment about your overall experience. And also thank you for your feedback of our room Condition and smoke exhausts from Kitchen also menu has very less choices and not tasty was not up to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Sheraton Lampung Hotel is perfectly situated and surrounded by natural tourist attractions offers an unforgettable stay. Explore the most inviting tourist destinations in Lampung, the Way Kambas, is the Elephant Training Centre, The Way Kanan Nature Reserve, Krakatau Islands and Tanjung Selaki Beach and are just a few to name it.A member of Starwood Hotels & Resorts Worldwide Inc., Sheraton Lampung Hotel features 110 rooms and suites, each with the Sweet SleeperTM Bed and High Speed Internet Access with panoramic views of pool and lush tropical gardens. 7 Suites, which feature a living room with sofa, kitchen, dining area for four to six people. All rooms have balconies, TV cable, in-room tea and coffee making facility, in-room safe deposit box and 24-hour Guest Service Assistance. Sheraton Lampung Hotel offers a wide range of dining options, featuring cuisines from around the world.Pandan Wangi restaurant offers an authentic Indonesian cuisine and creative international fare inside or on the terrace overlooking the free form swimming pool and landscaped gardens. A la carte service and buffet selections for breakfast, lunch and themed buffet dinner is available.The Poolside Terrace Bar is a perfect spot to have a light snack, cocktail, mocktail, cigar or a casual meal in tropical surroundings.Exchange stories with friends and business associates with an evening pleasure at The Straits Lobby Bar. Taste your favourite wine, liquor, cocktail at one of the best spots in town.Kayu Manis Patisserie is a place to explore the specialties our home made assorted cakes.At Sheraton Lampung Hotel, guest will find all of the benefits of a business hotel in a resort-style ambience, a game of tennis, mini soccer, mini golf driving range, basket ball, badminton, petanque ball, exploring botanical garden surrounding the hotel or an invigorating workout at the Fitness Centre. The hotel is fully-equipped business centre and conference facilities for up to 300 meeting participants. ... more   less 

Additional Information about Sheraton Lampung Hotel

Address: Jl. Wolter Monginsidi no. 175, Bandar Lampung 35401, Indonesia
Region: Indonesia > Sumatra > Lampung > Bandar Lampung
Price Range: £43 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Lampung Hotel 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Sheraton Bandar Lampung
Bandar Lampung Sheraton
Sheraton Lampung Hotel Bandar Lampung, Indonesia
Hotel Style:
#3 Luxury Hotel in Bandar Lampung
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Questions & Answers

Questions? Get answers from Sheraton Lampung Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick a poolside room”
 of 5 bubbles kiwi084, 30 Oct 2016 | Read review
“Room with pool view it's amazing”
 of 5 bubbles IvannAgustina, 19 Sep 2016 | Read review
“Pool side is costly , Ground floor garden facing is relaxing for a walk or taking in fresh air”
 of 5 bubbles MathewJ870, 23 Aug 2016 | Read review
“Pool View Room”
 of 5 bubbles riob28, 26 Jul 2016 | Read review
“if you stay with family who love swimming, choose first floor facing the pool side area”
 of 5 bubbles N0vee, 19 May 2016 | Read review
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