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Hotel Polonia

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Hotel Polonia
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58 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Jakarta, Indonesia
Reviewed 3 weeks ago

Easy to find the hotel. Location of hotel is not crowded but close to shopping center or interesting destination. Room is clean and quite complete even for business trip. Service is also good and fast.

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Helpful?
Thank gintingsimeon
Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

Rooms are fairly clean well maintained. Friendly staff and good breakfast. They arranged for a cake cutting for my husband's birthday during our stay. I really appreciate it. The only thing we were not happy about is the noise from people talking while walking on the corridor, can clearly be heard from the room. Smoking at the cafe and lobby...

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Thank mlouise2016
Reviewed 16 July 2016 via mobile

This is my second stay at this hotel, the value of service and facilities we got are might be more than the bills we pay. A comfort bed with one extra pillow. The great hospitality of their staffs. We do believe, from many hotels that we ever visits in this town, Polonia Hotel is the only hotel provide breakfast menus...

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Thank Richson O
Doha, Qatar
Reviewed 23 May 2016 via mobile

I gave this hotel the benefit of the doubt when seeing its reviews.. i saw their photos online and thought this looked like a decent hotel. got into our room, first impression was, nice design & furniture set.but then found bedsheet and pillow covers and blanket had stains on them and we asked for them to be changed, and they...

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Thank Nurul Y
Medan, Indonesia
Reviewed 9 May 2016

At first sight, especially if you are that one of "judge the book by its cover" you wouldn't love it. As a neo-minimalist hotel lover, I thought this hotel will be that kind of "dirty" and dirty plus spooky. Then as I heard a review of my superior about many goverment employee, even pilot and stewardess spent their night here,...

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Thank Eru K
Reviewed 8 February 2016 via mobile

I stayed for 3 nights there, when i am check in i asked for the better room in condition, when i entered the room i found out the bathroom's door was lock from inside. I called the reception and they immediately solved this for me. One of the button for light is disfunction so i need to sleep with lights...

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Thank HenkyFoo
Kuala Lumpur, Malaysia
Reviewed 14 December 2015

Hotel has been in existence for a long time. Its time to do some refurbishment of guestrooms & restaurant. Lobby size is limited and unable to cater large crowd. The staff needs to learn more English to cater & communicate with foreign guests. Breakfast just average and restaurant reasonably size to accommodate breakfast guests. Hotel entrance facing main road &...

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1Thank HO D
singapore
Reviewed 6 December 2015 via mobile

hotel look oke...soon you are in the room..i can not find bath towel..asking 5x..and waiting for almost 1 hour...room 708..was so noice..asking to moved take 1 hour+..room service was bad...you can not sign in the room..have to pay cash..and a change take 45 minutes...really bad expirience...just to share the service 100%bad..do not expect good service

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Thank Flora241176
Reviewed 1 September 2015 via mobile

At first I was happy, and didn't find anything wrong. Everything was smooth, and hoping I will have a good stay. Everything turn out differently at 5 a.m. when i received a wrong call from room service asking whether I ordered a beef soup or not. It's very annoying especially when i didnt go to bed until 3 a.m. I...

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Helpful?
Thank Keru N
HotelPolonia, Guest Relations Manager at Hotel Polonia, responded to this review

Dear Mr. Keru N, Its a nice to have you stay with us. We are very appreciate for your comment and response. We will build up our service better for further through some trainings. Thank you very much. Regards, Parlin Siahaan Guest Relations Manager

Reviewed 9 July 2015 via mobile

We stayed in this hotel for 2days. It's rated as 4 star. The staffs were friendly and helpful. Their hotel facilities are good and they have free breakfast for paid guest. Rooms are fairly clean well maintained.

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1Thank Simson S
HotelPolonia, Guest Relations Manager at Hotel Polonia, responded to this review

Dear Mr. Simson, Thank you for taking time to write us a review! We are glad to learn that you enjoy our breakfast selections, We will build up our service better for further. Would kindly glad to have you stay with us for further. Please feel free to contact us if you need any assistance. Thank you very much. Warmest...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Hotel Polonia Medan is managed by Topotels Management, the professional management that growth rapidly with managed some of big hotels in Indonesia. With the international standard of service and management, Topotels Management fully support the existence of Hotel Polonia Medan in the future. ... more   less 

Additional Information about Hotel Polonia

Address: Jln. Sudirman no. 14, Medan 20152, Indonesia
Region: Indonesia > Sumatra > North Sumatra > Medan
Price Range: £26 - £45 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Polonia 4*
Number of rooms: 194
Reservation Options:
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Hotel Style:
#11 Spa Hotel in Medan
#11 Luxury Hotel in Medan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Polonia staff and other travellers.
3 questions
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Questions? Get answers from Hotel Polonia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floors are quiter, and you can get city views.”
 of 5 bubbles elfkez, 8 May 2016 | Read review
“Try to get a room facing away from the main road as the sound insulation isn't very good.”
 of 5 bubbles wanderingabout00, 15 Jun 2015 | Read review
“Recommended for superior Room or Premier Deluxe”
 of 5 bubbles martuam, 11 May 2015 | Read review
“i recommend club room.”
 of 5 bubbles yogao233, 23 Feb 2015 | Read review
“Ask for the newest room available, don't expect too much, this is actually one of the first hotel opens at Medan.”
 of 5 bubbles wahyup871, 16 Sep 2014 | Read review
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