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JW Marriott Hotel Medan

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Traveller (857)
Room & Suite (295)
Dining (84)
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Overview
  • Excellent56%
  • Very good33%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from JW Marriott Hotel Medan
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from JW Marriott Hotel Medan
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (1,124)
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460
264
75
30
11
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All reviewsthe executive loungeprime steakhousebest hotel in townlobby barbusiness triphigh floorchinese restaurantvisited medanf bcity viewlake tobaswimming pool isbuffet breakfastlocal foodspacious roommany choicesbukit lawang
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1 - 5 of 840 reviews
Reviewed 1 week ago

Great hotel, nice staff. When you come to check in, they give you a drink / apple juice I think served in a champagne glass. Hotel staff was really friendly and nice. Facilities (fitness center, pool, Jacuzzi, sauna) are also clean and well maintained. I...More

Thank trythisandthat
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 3 days ago

Dear Trythisandthat, We appreciate you taking time to share with us about your experience while at our hotel. It's always encouraging to know that our guest enjoyed their stay at JW Marriott Medan. I’m glad that you experience the service level that we aspire to...More

Reviewed 1 week ago via mobile

Stayed in JW Marriott for one night and the service was really great! There’s daily shuttle bus services to and fro Centrepoint which is really convenient for us. Our room was on the 28th floor and the view was awesome. The restaurant located at the...More

Thank gina798
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 1 week ago

Dear Ms Gina, With great appreciation, I thank you for your kind and wonderful comments regarding your stay with us recently at JW Marriott Medan! It's always great to know that everything was perfect. Glad to know that you had a chance to take the...More

Reviewed 1 week ago

It's hard to review this hotel, as the staff were very friendly but overall for a Marriott, the experience was just average. Given the cost of the hotel and compared to other Marriott's I've stayed in in SEA, this one needs a bit of a...More

Thank Ariel K
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 1 week ago

Dear Ms Ariel K, Firstly, I would like to extend our greatest gratitude for your loyalty and support to Marriott. We thank you for choosing to stay in JW Marriott Medan and for showing care by sharing your feedback. Your feedback on our housekeeping staff...More

Reviewed 2 weeks ago via mobile

Nice hotel to stay.. downtown..all services with polites staff..the breakfast was so many choices..swimming pool ..gym ..laundry services..was unforgotable spend ..the recepsion dan the security standart of 5 star hotelMore

Thank Henry S
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 2 weeks ago

Dear Mr Henry, It was really great to know that we've made your stay experience with us enjoyable. With great appreciation, I thank you for your kind and wonderful comments regarding your stay with us recently at JW Marriott Medan! It's always great to know...More

Reviewed 2 weeks ago via mobile

A very nice hotel located in a somewhat rough neighbourhood. Check in went smooth, the room was big and clean. Breakfast was ok. The special thing about this hotel, is the exceptional friendly staff. Always smiling and asking if they could be of help. Because...More

Thank Hogl89
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 2 weeks ago

Dear Hogl89, Welcome back! It's always been a great experience to read a comment like yours in regards of recent stay with us. Thank you for staying with us, we are glad to know that you really enjoyed your time with us, especially knowing that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Airport Transportation
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$61 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Medan
#1 Business Hotel in Medan
#1 Luxury Hotel in Medan
#6 Best Value Hotel in Medan
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$61 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Medan
#1 Business Hotel in Medan
#1 Luxury Hotel in Medan
#6 Best Value Hotel in Medan
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (857)
Room & Suite (295)
Dining (84)
Pool & Beach (37)
Business Centre & Event Rooms (3)
Questions & Answers
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wpchor
2 June 2018|
AnswerShow all 4 answers
Response from tHea_Mario | Reviewed this property |
the best option is to use the airport train. it costs about $8 . it takes about 45 minutes. the train departs every 1hour.
0
Votes
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dawnwyndham
21 March 2018|
AnswerShow all 11 answers
Response from tHea_Mario | Reviewed this property |
yes absolutely..welcome to Jw Marriot
1
Vote
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Serjio L
4 March 2017|
AnswerShow all 12 answers
Response from PVK48 | Reviewed this property |
The airport has a fast train which is 30 mins if you manage to time it well. Costs 100,000 IDR ($10). After 9.30pm next one is not til midnight. I had to get a bus to town which was $2 but took well over an hour. Can get a... More
2
Votes
Room Tips
"High floor / pool view"
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"Higher floor rooms will give a good city view"
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"I loved our corner room on the 23rd floor. it was very reasonably priced on a world scale."
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"Both sides face roads. But the rooms facing the pool appear to be noisier due to larger traffic"
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