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Mercure Padang

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Mercure Padang
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452 Reviews from our TripAdvisor Community

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Showing 265: English reviews
rome
Reviewed 19 February 2017

Only stayed one night. The hotel met my expectations based on other positive reviews found online. Clean, comfortable bed, good location, good breakfast, dedicated staff overall a positive experience. I will be returning to Padang soon and will definitely stay here again.

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Helpful?
Thank La S
MercurePadang, Manajer Umum at Mercure Padang, responded to this review

Dear Ms. La S Warmest Greetings from Mercure Padang… We thank you for your visiting Mercure Padang and give valuable feedback in TripAdvisor. We are delighted to know that you enjoy your stay with us and thank you for pointing your comments regarding our facilities and services that met your expectation. We hope to be able to welcome you back...

Bandung
Reviewed 13 February 2017 via mobile

It seems that eveything is perfect with this hotel. Clean, modern, very warm service , large room, free parking, nice breakfast..... Especially I love their pool side bar and restaurant, from where you can enjoy a glance of the blue sea, and a very very beautiful sunset 😍😍( see attached pictures). And last but not least , I love the...

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Helpful?
Thank henryr945
MercurePadang, Manajer Umum at Mercure Padang, responded to this review

Dear Mr. Henry945 Warmest Greeting from Mercure Padang… Thank you for staying with us and sharing your experience during your stay at Mercure Hotel Padang. We are delighted to know that our hotel is your first choice if you visit Padang. It is always valuable to hear from you how much you have been pleased by both our product &...

Jakarta, Indonesia
Reviewed 12 February 2017

Stay In Mercure Padang, a few weeks ago,Lobby floor look very shiny,reception is very helpful and friendly, cozy room & Clean, I met Housekeeping Staff in corridor, Also they are very fast respond,breakfast also very good taste, overall Okeee feel Like Home (Very recommended Hotel)

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Helpful?
Thank Edward L
MercurePadang, Manajer Umum at Mercure Padang, responded to this review

Dear, Mr Edward L Warmest Greetings from Mercure Padang… Thank you for sharing your feedback, definitely I will share your comment and input to my team. We very much appreciate your comments regarding your stay at the Mercure Padang. It is always a pleasure to receive positive feedback from our valued guests like you. It strongly motivates us to always...

Bengaluru, India
Reviewed 2 February 2017

This a a beautiful hotel, bang by the sea and also a lovely restaurant. enjoyed the food after a very long long walk on the day of Id-ul-Ada (Called as Bakr-Id in India), when the whole city was shut. food and fresh fruit juices were fine. Except for the hot milk that I ordered later, which turned all my taste...

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Helpful?
Thank ChetanHD
MercurePadang, Manajer Umum at Mercure Padang, responded to this review

Dear Mr. ChetanHD Warmest Greeting from Mercure Padang… Thank you very much for choosing Mercure hotel Padang when you have a trip to Padang. We are concerned and deeply apologize to learn that you have some experience which is the problem of the restaurant service. We have tried to solve this problem and we will always try to improve our...

Bandung, Indonesia
Reviewed 29 January 2017

proses check in dan check out bagus. walaupun kami datang malam hari namun tetap dilayani dengan baik. sebaliknya, breakfast time adalah yang sangat mengecewakan. makanan yang disajikan enak dan lengkap namun untuk ukuran chain hotel bintang 5, servicenya menurut saya sangat buruk. terutama karena ini bukan hotel Mercure pertama yang saya pernah menginap. Ketika breakfast beberapa kali saya mencoba mencari...

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2Thank wentiaviyuvi
MercurePadang, Manajer Umum at Mercure Padang, responded to this review
Google Translation

Dear Ibu Wentiaviyuvi Salam Hangat dari Mercure Padang… Terimakasih atas kepercayaan Ibu untuk memilih Mercure Padang sebagai hotel pilihan untuk...

Reviewed 25 January 2017 via mobile

I stay 1 night for business trip. Hotel located near the beach (you can have room with beach view). I got the superior room (which is very spacy room, with spacy bathroom as well). The service is great. Breakfast with plenty of food choices, and taste good. Got free sate padang on harum manis restaurant, but the portion is small...

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Helpful?
Thank Rifki A
MercurePadang, Manajer Umum at Mercure Padang, responded to this review

Warmest greeting from Mercure Padang… I appreciate the time you have taken to write this gracious review for Mercure hotel Padang during your stay with us. We are very pleased to know that our hotel is your first choice when visit Padang to your business trip. It is always valuable to hear from you how much you have been pleased...

Reviewed 25 January 2017 via mobile

I stayed with my friends for 2 nights during make up job at the wedding that held at mercure Padang Hotel. The room was facing towards the mountain and the ocean, i enjoyed a pretty view from my room. We have a pleasant stay here, bedroom was so comfy and clean. Bathroom was quite spacious. Breakfast menu were delicious, they...

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Helpful?
Thank Chintya H
MercurePadang, Manajer Umum at Mercure Padang, responded to this review

Warmest greeting from Mercure Padang… Thank you for staying with us and sharing your experience during your stay at Mercure Hotel Padang. We are delighted to know that our hotel is your first choice if you visit Padang. Moreover, we always treat costumer’s feedback as one a way to improve our facilities and service level. Once again thank you for...

Jakarta Selatan
Reviewed 25 January 2017

Review collected in partnership with Accorhotels.com
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Thank 962ambikaj
MercurePadang, Manajer Umum at Mercure Padang, responded to this review

Canggu, Indonesia
Reviewed 12 January 2017 via mobile

Only reviewing because the hotel spammed me for weeks after I stayed with requests to review on TripAdvisor (even after I told reception I didn't intend on reviewing) So... - really poor internet speed (my phone as a hotspot was way faster) - located in an isolated part of the city, would have preferred to be more downtown - won't...

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1Thank Jake R
MercurePadang, Manajer Umum at Mercure Padang, responded to this review

Dear Mr TripAdvJake, Warmest Greeting from Mercure Padang… Thank you for staying with us and sharing your experience during your stay at Mercure Hotel Padang. We do apologize regarding our facilities especially for the internet speed and the service of our reception. We have taken note and concern with this problem, because in Mercure Padang we always improve and give...

Pekanbaru, Indonesia
Reviewed 8 January 2017

Hotel look very nice and clean. I said it is the best hotel in town but very slow in responding on customer needs especially for the house keeping. I stayed there for 1 night and asked for shaving kit instead they delivered sewing kit.

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Helpful?
Thank AISHA H
MercurePadang, Manajer Umum at Mercure Padang, responded to this review

Dear Ms. Aisha, Warmest Greeting from Mercure Padang… Thank you for staying with us and sharing your experience during you stay at Mercure Hotel Padang. We do apologize regarding our staff service which is slow responding and did not meet your expectation. We are concerning of this input and hopefully we will improve our service. We are looking forward to...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Padang staff and other travellers.
1 question
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Providence, Rhode Island

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick the rooms facing the ocean”
aurac2017, 4 Jan 2017 | Read review
“Ocean views are always a dream...especially with the sunsets”
brucef779, 20 Nov 2016 | Read review
“I don't smoke so I ask to stay in no smoking floor.”
  • Room view
  • Bed
  • Table and minibar
conanb34, 18 Nov 2016 | Read review
“choose the room which have an ocean view”
Nio0502, 12 Oct 2016 | Read review
“Room overlooking the sea is really nice”
Rheizka, 30 Sep 2016 | Read review
5 of 5