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Lombok Garden Hotel

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120 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Reviewed 3 weeks ago via mobile

This hotel is nice but the service is not satisfactory. Not friendly, not smilling. during my visit to the hotel, only this time. without permission, my bags were brought up to the room and then I saw him looking at my hands. it seems like he hoped to get money from me because it has helped bring bags. rooms are...

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Helpful?
Thank Yudhi P
Reviewed 24 October 2016 via mobile

The location is the best. Located In the central Mataram, so that going to everywhere and looking for something is very accessable. Room amenities are beyond our expectation for three stars hotel. They provide umbrella in each room which very helpful during rainy season. The price is very reasonable. Breakfast comes with standard menu and the taste is not bad.

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Helpful?
Thank Juta A
Kuching
Reviewed 3 October 2016 via mobile

The staffs are really Friendly n helpful. My friends and I having trouble with the wifi connection, they willing assist us patiently. Front desk service was really great. While the cleanliness....The first room We checked in was dusty and the bed was filled with dirts underneath the pillow. They immediately changed a new room for us. Maybe it's the old...

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Helpful?
Thank Chai L
LombokGardenHotel, Manajer Hubungan Tamu at Lombok Garden Hotel, responded to this review

Thank you for staying at our hotel and have already provided useful input to us, we will fix all these complaints. We are waiting for your return to our hotel.

Reviewed 9 September 2016 via mobile

Great hotel with nice hotel staff and bring warmest to us :) Will come soon Pak ketut as the staff is very great greetings and him also helpful for information about lombok , even from bali 🙏🙏🙏 & also for the gay at reservations staff him very well done work for my reservation thanks you so much!!!!! Will beck soon...

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Helpful?
Thank Dandy M
LombokGardenHotel, Manajer Hubungan Tamu at Lombok Garden Hotel, responded to this review

Thanks for stay at our hotel, we pleasure waiting for you coming back to our hotel

Reviewed 19 August 2016 via mobile

The Hotel was great. They have 2 building, old and new one. I've got the room 248 for the first time. The room is on level 2 at the back building. Its a bit creepy or maybe I'm just scared. So I change my room into 142. Both is the same old building. But the old building has more bigger...

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Thank MzTravelovers
Reviewed 14 August 2016

Very good hotel with nice garden, the hotel is clean and have two swimming pool for adult and children with garden view, very interesting ambience hotel in central city. near from Mataram Mall and Lombok food culture.

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Thank Triono S
Jakarta, Indonesia
Reviewed 19 July 2016

The Hotel is clean, they have pool for children, they also have rooms with connecting door if you go with more family member. The staff is polite and kind. But for the breakfast the did not provide a various type of foods. The bread already finished on 9.30 and they did not refill it again. over all nice budget hotel....

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Thank Ceendy A
Denpasar, Indonesia
Reviewed 30 June 2016

The hotel complex consist of new and and old building complex, my room was in the new building complex and in front of the swimming pool. The room was comfortable but they don't have many variants on the breakfast menu, and the taste was average. It was enjoyable stay with family.

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Thank Dianayanthi
Jakarta
Reviewed 29 June 2016

This hotel is located quite in the middle of the city, several restaurants across the street, and a mall (Mataram Mall), just around 10-15 minutes walking distance. It has 2 swimming pools (well maintained, with clear water) and spacious garden with some gazebos. It seems that the hotel was built to take in large number of visitors in groups who...

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Thank wkurniawan
Reviewed 11 June 2016 via mobile

We were given the superior room. It was very large indeed. The staff responded quickly to the shower problems. The pool was great and we spent lots of our stay at the hotel swimming... Breakfast was just too little of choice though. But overall, it was a reasonable price for the service and facilities provided.

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Helpful?
Thank Leo Marta L

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Spa
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Lombok Garden Hotel

Address: Jl. Bung Karno no. 7, Mataram, Lombok 83231, Indonesia (Formerly Hotel Granada)
Region: Indonesia > West Nusa Tenggara > Lombok > Mataram
Price Range: £31 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lombok Garden Hotel 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Lombok Garden Hotel Indonesia
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms in the side of pool are quieter”
 of 5 bubbles trionos2016, 14 Aug 2016 | Read review
“Room in front of swimming pool, you have direct access to the pool”
 of 5 bubbles Dianayanthi, 29 Jun 2016 | Read review
“Do not choose the cheapest room, as it is for the old room. If possible, ask for the room which is located near the swimming pool.”
 of 5 bubbles wkurniawan, 29 Jun 2016 | Read review
“Super Deluxe Room is better.”
 of 5 bubbles Russells_Holidays, 29 May 2016 | Read review
“Order a room in the new building. The bathroom in the old building is a bit creepy.”
 of 5 bubbles tisyaandhinia, 20 Apr 2016 | Read review
5 of 5
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