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From the other reviews I was surprised about the general cleanliness of the hotel. I left a note for the staff that one of the chairs in the living area of my room was so stained and filthy, I would not sit in it. The...More
Response from Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical CenterResponded 3 weeks ago
Thank you for sharing your experience with us. I appreciate you informing our staff of the issues in your suite. This has since been addressed and the necessary re-trainings and processes are being revisited by our staff. Thank you for staying at the TownePlace Suites,...More
A nice enough place. Has all the usual amenties and the staff are nice. It is located near a MacDonalds and a Walgreens so if you need to grab or bite or forgot to pack somehting you are in luck. Nice pool!
Response from Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical CenterResponded 4 weeks ago
Thank you for your review! We are glad you enjoyed your stay with us and were able to use our hotel's amenities! We look forward to accommodating your future stays in Albany!
Never disappointed and always predictable..... We enjoy staying at Towne Place Suites for it's room and kitchenette. Staff is generally friendly and the staff does a nice job making sure we are well taken care of.
Response from WHGGuestService, Director of Sales at TownePlace Suites Albany Downtown/Medical CenterResponded 30 October 2017
Thank you for your kind words about our hotel and associates! I look forward to welcoming you back to our Albany hotel on your next visit!
Director of Sales
The rooms are very nice and the hotel is conveniently located. Although I was in albany for a one day business trip, the hotel would be perfect for a longer stay. The complimentary breakfast was delicious and the selection was very good. The staff at...More
Have stayed here numerous times over the past year, solo and duo travelers on family business. Every room I've had has exceeded my expectations. Rooms are large, well-equipped, clean, and comfortable. The full kitchen is a full kitchen but for an oven, possibly a fire...More