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Stayed here for one night with family. The rooms were alright, spacious and clean. The fridge had mad dents in it but i guess its okay. I’m actually in this hotel as we speak. The reason why I write this review is because of the...More
I stumbled upon this place the first time in February and so glad I did. The staff has always been exceptionally kind and attentive. Stayed there again in July based off of my experience in February and again, pretty great. I love how tidy everything...More
Response from WHGGuestService, Manager at TownePlace Suites Albany Downtown/Medical CenterResponded 1 week ago
Thank you so much for your feedback! We're so happy to hear that you enjoyed your stay with us and our staff met your expectations. We hope to welcome you back again the next time you're in the area.
Stayed here twice. Sketchy area with WORST, filthiest, poorly managed, surly McDonald’s ever as nearest food place. (Complained to corporate about it. Obviously not Marriott ‘s fault but thought I’d mention it for others. ) Arrived with 4 kids at 4:15 exhausted. Room not ready....More
Response from WHGGuestService, General Manager at TownePlace Suites Albany Downtown/Medical CenterResponded 2 weeks ago
I appreciate your candid feedback regarding your stay and I am sincerely sorry that our hotel didn’t meet your expectations. Your comments regarding our breakfast area have been noted and I’m working to make the necessary adjustments that will address your concerns and ensure this...More
For the past three years I have to stay at the hotel very often due to circumstances of my profession. The rooms are tidy and clean, the staff is always welcoming and accommodating. I would recommend this hotel to anyone that has to come down...More
Nice hotel, large spacious rooms, kids friendly, nice beds good shower, free parking, free breakfast, friendly staff, clean, modern, swimming pool, 24 hour gym, generally a very nice hotel, free upgrade to a one bedroom. Nice