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CrestHill Suites Albany

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Traveller (98)
Room & Suite (57)
Dining (19)
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Overview
  • Excellent38%
  • Very good31%
  • Average15%
  • Poor8%
  • Terrible8%
Travellers talk about
“social hour”(27 reviews)
“full kitchen”(45 reviews)
“living room”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from CrestHill Suites Albany
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Offers from CrestHill Suites Albany
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Reviews (497)
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484 results
Traveller rating
178
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LanguageEnglish
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178
155
71
40
40
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All reviewssocial hourfull kitchenliving roomsitting arealaundry facilitiesbeer and winesmoke smellking bedgas stationcrossgates mallhot breakfastwafflesbusiness centerfree breakfast isdunkin donutscapital districtrooms are large
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1 - 5 of 484 reviews
Reviewed 1 week ago

Check in was swift and efficient - three check in families at the same time with almost no delay. The kitchen which I did not use was quite nice. Separate sleeping and relaxing areas was very nice. Problem with the TV which I caused was...More

Thank Quinn W
Hotel's Favourite
Reviewed 13 November 2017

When in Albany and Syracuse we rely on Cresthill Suites for a comfortable and friendly home away from home experience. Always clean, front desk staff always friendly and professional, rooms are spacious and we love having a kitchen and refrigerator etc so we can keep...More

Thank K879NWmaureenm
Response from Eunice Q, Front Office Manager at CrestHill Suites AlbanyResponded 4 December 2017

We too enjoy when you come visit, and look forward to next time! Thank you for taking the time to share you experience with us!

Reviewed 2 weeks ago

this is my third time staying in the Albany location. Awesome friendly helpful front desk. The rooms were clean. It is in a great location to the University of Albany. It is easy to get to all shopping malls.I only wish the breakfast was until...More

Thank Aileen K
Reviewed 3 weeks ago

Absolutely perfect ....I can not voice one complaint. My stay was perfect and the hotel accommodated me with all my needs. Best for the price actually underpriced for the quality I experienced. Five plus stars.

Thank janiee2018
Reviewed 12 March 2018 via mobile

Worst place to stay In Albany 3 nights stay and they NEVER came to service our room ...Yes they did the day we were leaving waking us at 8 am . Our room felt like falling in pieces and was dirty. The TV remote never...More

Thank JAMES L
Response from Pratik P, General Manager at CrestHill Suites AlbanyResponded 5 weeks ago

Hello James, Thank you for your review about CrestHill. We are very sorry to hear that your recent stay was not comfortable. We have elevated the issues to our maintenance department to make sure such occurrence are taken care of and do not happen to...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$107 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Albany
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$107 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Albany
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (98)
Room & Suite (57)
Dining (19)
Pool & Beach (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
DebSue53
1 October 2017|
Answer
Response from Pratik P | Property representative |
Yes, but it depends on the availability. Please ask front desk when you arrive at hotel.
0
Votes
Valerie P
29 December 2016|
AnswerShow all 6 answers
Response from teach63 | Reviewed this property |
I don't remember exactly, but there is enough to do some basic cooking. I think there were 2 dishes and bowls--enough for 2 people if I remember correctly. There are cups, glasses and silverware as well as cooking... More
0
Votes
Christine D
11 December 2016|
AnswerShow all 4 answers
Response from Pratik P | Property representative |
Hello Christine, The hotel is Non-Smoking.
0
Votes
Room Tips
"Perfect felt like my own home away from home"
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"Ask for a pool view room. This is the brighter side of the hotel offering more sunlight."
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"Not very sound proof but they put us with our dogs at the end by a door on the first floor which was super..."
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"Wonderful room."
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