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Check in was swift and efficient - three check in families at the same time with almost no delay. The kitchen which I did not use was quite nice. Separate sleeping and relaxing areas was very nice. Problem with the TV which I caused was...More
When in Albany and Syracuse we rely on Cresthill Suites for a comfortable and friendly home away from home experience. Always clean, front desk staff always friendly and professional, rooms are spacious and we love having a kitchen and refrigerator etc so we can keep...More
Response from Eunice Q, Front Office Manager at CrestHill Suites AlbanyResponded 4 December 2017
We too enjoy when you come visit, and look forward to next time! Thank you for taking the time to share you experience with us!
this is my third time staying in the Albany location. Awesome friendly helpful front desk. The rooms were clean. It is in a great location to the University of Albany. It is easy to get to all shopping malls.I only wish the breakfast was until...More
Absolutely perfect ....I can not voice one complaint. My stay was perfect and the hotel accommodated me with all my needs. Best for the price actually underpriced for the quality I experienced. Five plus stars.
Worst place to stay In Albany
3 nights stay and they NEVER came to service our room ...Yes they did the day we were leaving waking us at 8 am .
Our room felt like falling in pieces and was dirty. The TV remote never...More
Thank JAMES L
Response from Pratik P, General Manager at CrestHill Suites AlbanyResponded 5 weeks ago
Thank you for your review about CrestHill. We are very sorry to hear that your recent stay was not comfortable. We have elevated the issues to our maintenance department to make sure such occurrence are taken care of and do not happen to...More
I don't remember exactly, but there is enough to do some basic cooking. I think there were 2 dishes and bowls--enough for 2 people if I remember correctly. There are cups, glasses and silverware as well as cooking... More
I don't remember exactly, but there is enough to do some basic cooking. I think there were 2 dishes and bowls--enough for 2 people if I remember correctly. There are cups, glasses and silverware as well as cooking utensils. Hope this helps!