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Hampton Inn & Suites Albany - Downtown

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#10 of 50 Hotels in Albany
Certificate of Excellence
GreenLeadersBronze level
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Hampton Inn & Suites Albany - Downtown
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922 Reviews from our TripAdvisor Community

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Showing 905: English reviews
Toronto, Canada
Reviewed 1 week ago

The property is nice and clean> They have a very upscale and pricey restaurant in which they recommend a suit jacket, yet they use one-ply toilet paper in the guest bathrooms. I asked front desk if they would cancel our reservation at the restaurant across the street and was told their phone didn't connect to that restaurant so I'd have...

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Helpful?
Thank midge60
Seaford, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 9 December 2016 via mobile

Hotel is newly renovated & looks fantastic! I loved our room & service we had from the front desk all the way throughout was terrific. We dined 2x at The Restaurant in the hotel called dp. Food was fantastic & excellent service from Tina. We also had breakfast & that too was great! Hostess Elsie was very nice & kept...

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Helpful?
Thank kikidee313
About Hotel's Favourite Review
Wappingers Falls, New York
Reviewed 3 weeks ago

The Breakfast host Ruth who I assume is new at the job was extremely unpleasant even to the children that were with our group. Not a happy worker. On the other hand there was another host Elsie who went out of her way to make up for Ruth's abrasiveness. They ran out of waffle mix which was at 10:15 and...

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Helpful?
Thank psodine
Natural Bridge, New York
Reviewed 3 weeks ago via mobile

Wonderful as always. This is our go to place to stay when ever we visit Albany. It's a great location with a ton of amazing restaurants and venues close by. No worries about having to drive. We always feel safe.

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Helpful?
Thank Shannon C
Dover, New Hampshire
Reviewed 4 weeks ago

Bed Bugs! After our one night stay, we returned home with bed bugs and bed bug bites all over our bodies. I called the hotel and asked them to investigate the room. After weeks of being non-responsive, they finally got back to me and did confirm that the room had bed bugs. This experience has been a nightmare for me...

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1Thank kouthit
Chicago
Reviewed 4 weeks ago

I did not have any heat and it was freezing. I had to sleep in my clothes. The room selection was poor. I had to take a double bed room which I did not like. The bed and wall had old blood spatters. I did not see many restaurants around the area. However, there was a very expensive restaurant in...

Review collected in partnership with Hampton
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Thank 709ashantih
Westfield, Massachusetts
Reviewed 4 weeks ago via mobile

Easy to get to. Walking distance to Palace Theatre. Many nearby restaurants and bars. Friendly staff. Easy checkin and checkout Room very clean. Comfortable beds. Valet parking is worth it. Would come back here again.

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Thank Travelfriend12015
Bayside, New York
Reviewed 5 weeks ago via mobile

Staff was very attentive. Matt, the manager was especially helpful and accommodating. All looked recently renovated. Large room with amenities (ie, refrigerator, wi-fi, pool, safe, and cable). Breakfast included a wide variety of options, offered in a welcoming milieu. I would definitely stay there again even if I were not on business!

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Thank ninaGarg123
Reviewed 13 December 2016 via mobile

This was the best hotel experience I have had in such a long time! From the time I checked in, the service was outstanding. Tom, Alexa and Wallace were amazing! Tom hooked me up with an early check in. Alexa helped me pick a restaurant (she offered several options with menus!). I chose DP which was located in the hotel...

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Thank Keri F
Jersey City, New Jersey
Reviewed 13 December 2016

We were looking for a relatively inexpensive hotel within walking distance to the Times Union Center as well as some bars and restaurants and found exactly that. Hotel staff were friendly, the rooms were comfortable and clean, and we had no issues at all. The complimentary breakfast was nice and consisted of hot foods such as eggs, bacon, and french...

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Helpful?
Thank Craig C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 

Additional Information about Hampton Inn & Suites Albany - Downtown

Address: 25 Chapel Street, Albany, NY 12210
Region: United States > New York > Albany
Price Range: £99 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Priceline and Travelocity so you can book your Hampton Inn & Suites Albany - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Albany - Downtown
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn
Hotel Style:
#3 Green Hotel in Albany
#5 Business Hotel in Albany
#6 Family Hotel in Albany
#8 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Albany - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Albany - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay on Floor 7!”
 of 5 bubbles kouthit, 20 Dec 2016 | Read review
“Go to another hotel”
 of 5 bubbles Texaslady6000, 2 Sep 2016 | Read review
“I asked for a quiet room and gor one.”
 of 5 bubbles Nonaleyone, 26 Aug 2016 | Read review
“Request a higher floor away from the front of the building, otherwise you'll have flood lights in the room.”
 of 5 bubbles 555teresas, 23 Aug 2016 | Read review
“room away from elevator quieter”
 of 5 bubbles 601georgec, 9 Aug 2016 | Read review
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