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Hampton Inn & Suites Albany - Downtown

Booking.comUS$158*
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#10 of 50 Hotels in Albany
Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hampton Inn & Suites Albany - Downtown
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973 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Albany - Downtown
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Showing 956: English reviews
Baltimore, Maryland
Reviewed 21 June 2016 via mobile

I am an avid customer of this hotel!! I want to sincerely thank Madison for her professionalism, my goodness, why isn't she in a higher up position, she made me feel like I was the most important person in the world very accommodating and just down right gracious!!! Devin, he always smiles and he smells so good too!!! Pure delightful...

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Helpful?
Thank Cynthia A
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your comments about our team members. Our staff is new, so we will share your comments to encourage growth within our team. We appreciate your business and pleased you have become a "regular" with us!

Ipswich, United Kingdom
Reviewed 21 June 2016

Overnight stopover prior to beginning of a long, three week road trip and arrived with pretty low expectations (for no real reason) which weren't helped by the exterior. However, once through the doors I was genuinely, pleasantly surprised. The check-in staff could not have been more helpful - trotting off to photocopy street maps for me and, the following morning,...

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Helpful?
Thank Peter H
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We appreciate you and thank you for your time to post this review. Your opinions and comments matter to us. We look forward to another visit in the near future.

Reviewed 19 June 2016 via mobile

We were in town for a rugby tournament. The hotel staff was very helpful and friendly. The rooms were average and clean. Breakfast was good. Coffee was delicious. Parking attendants were great! Hotel was easy to find and close to the highway.

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Helpful?
Thank zzfam
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for choosing us for your recent visit. We value and appreciate your business. We hope to see you again in the future.

New York City, New York
Reviewed 17 June 2016

Bathroom had used soap on shower. Carpets were not really clean. Location and breakfast were good but hotel way over priced. This is upstate NY and you can do better. There are worse I suppose. Hotel was quiet.

Review collected in partnership with Hampton
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Helpful?
Thank mitchellr818
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your time to post this review. We are very sorry your experience was less than exceptional. We will address this with our team, so we do a better job for future. Your business is much appreciated.

Reviewed 15 June 2016

Right near the Palace Theater. There are plenty of places in walkin distance. The room itself was very comfortable and I was pleased. My partner and I will stay here again if we are in the area. Thank you!

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Helpful?
Thank Nsiki S
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your business. We are thrilled to hear you will return and stay with us again.

Kentwood, Michigan
Reviewed 11 June 2016

Newly renovated areas are wonderful! The best feature, however, is the friendly, helpful staff. General Manager Mohamed Hemmid was present to personally greet our tour- even at our late arrival time. His staff was cheerful, friendly and very helpful. Special kudos to the Breakfast Hosts Lenore and Elsie- they fed our group of 140 in no time- thanks all for...

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Helpful?
Thank Jock A
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for noting our friendly team and GM. We appreciate your time to comment. Thank you for your business!

Long Island, New York
Reviewed 10 June 2016

I prefer staying here when in Albany for the following reasons: - Very professional and welcoming staff at the front desk - Breakfast is convenient and well managed and I especially appreciate Lenora who looks out for me knowing I usually show up when she's already started to clean up - Room's are much cleaner than the Hilton up the...

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Helpful?
1Thank MikeA2943
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your business! It has been our pleasure having your business.

albany, United States
Reviewed 8 June 2016

Must be a new manager,the hotel was cleaner,the staff was nicer and more efficient.The hotel is in close proximity to sports venues and theatre venues.Also close to some nice drinking and dining establishments.I know that parking is at a premium but they should find a way to cut rate some of their repeat customers.

Review collected in partnership with Hampton
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Helpful?
Thank Michael F
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We appreciate your comments about our team, property and your visit. Thank you for your business.

Taunton, Massachusetts
Reviewed 7 June 2016

This is perfect location for local road race staff very helpful room clean pet friendly which is great I would definately stay here again. Easy access to highways and walking distance to race start. Quiet and clean

Review collected in partnership with Hampton
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Helpful?
Thank Vickie R
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for making us your hotel of choice for your recent trip. We love our guest and four legged guest too. We look forward to your next visit.

Reviewed 6 June 2016

Beautiful clean hotel and room. Beautifully decorated room and bathroom. Enjoyed Neutrogena products in bathroom. Hotel restaurant food was delicious with attentive staff. Hotel staff were polite, pleasant and informative. Check in and check out were very quick and easy. I was asked if I wanted a wake up call on check in and did in fact receive the call...

Review collected in partnership with Hampton
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Helpful?
Thank Barbara H

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 

Additional Information about Hampton Inn & Suites Albany - Downtown

Address: 25 Chapel Street, Albany, NY 12210
Region: United States > New York > Albany
Price Range: £94 - £184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn And Suites Albany - Downtown
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn
Hotel Style:
#3 Green Hotel in Albany
#5 Business Hotel in Albany
#6 Family Hotel in Albany
#8 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Albany - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Albany - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it was a quiet, well maintained hotel!”
snappy2017, 28 Mar 2017 | Read review
“Verify heater noise before finalizing room - check and move if need be.”
Archited2013, 10 Mar 2017 | Read review
“See if there are any deals on suites. They are a nice size.”
michelegreen74, 8 Mar 2017 | Read review
“Most have been refurbished and so they are much better.”
Bostonian2016, 13 Feb 2017 | Read review
“8th Floor Room was great!”
146brynw, 22 Jan 2017 | Read review
5 of 5
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US$158* /night
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Prices are for 1 room, 2 adults
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