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Homewood Suites by Hilton Albany

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#3 of 50 Hotels in Albany
Certificate of Excellence
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1,172 Reviews from our TripAdvisor Community

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Showing 1,160: English reviews
Albany, New York
Reviewed 3 days ago NEW

I have stayed at Wolf Road Homewood for many years. I decided to try the new hotel down the road for my latest trip. I stayed one night checked out and went "home" The staff of Homewood Suites on Wolf Road are always friendly , making you feel like old friends. The rooms clean and fresh smelling. Can't beat a...

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Helpful?
Thank Cyns280z
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear Cyns280z, Thank you for taking the time to share your experience with us. We are glad to hear you chose to return to stay with us. We strive to make all our guests feel at home and we are happy to hear you felt that way. In addition to our close proximity to restaurant and entertainment locations, we also...

Reviewed 3 days ago NEW

I have been staying at Homewood for most weekends I have to be in the Albany area. For this trip I decided to try the Staybridge, just to see how it was. I was booked for two nights at Staybridge and checked out after the first night, and came back Home! Back to the Homewood! All of the staff are...

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Helpful?
Thank kim s
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear kim s, Thank you for taking the time to review our hotel. I am glad to have you back "home" with us. I will definitely relay your praises to Mary, she'll be so delighted! Thank you again for staying with us and we can't wait to welcome you "home" again soon. Best, Sherrene Z Director of Operations

East Rochester, New York
Reviewed 6 days ago NEW

Stayed for work with several colleagues. The staff was very friendly and helpful. I left my credit card in the hotel room and they called to notify me they found it and helped me make arrangements for a coworker to pick it up. The hostesses at breakfast and dinner were very nice and helpful. definitely worth it.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 644mjd
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear 644mjd, Thank you for your positive review. We understand the inconvenience of a lost credit card and we would not want this to happen to anyone. I'm glad we were able to make arrangements for the credit card to reach to you safely. We hope you will visit us again the next time you are in the Albany area....

Potsdam
Reviewed 6 days ago NEW

I stayed at this hotel on the recommendation of a co-worker when my preferred hotel was unavailable. After staying at Homewood, it is my new favorite! The social and breakfast have excellent food, the Starbucks coffee was a nice surprise, the fitness center was the best equipped I have seen, and the rooms were spacious and comfortable. Although I stayed...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Kathy W
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear Kathy W, Thank you for taking the time to share your experience with us. We are so happy to hear you enjoyed your stay with us. Our suites come with complimentary hot breakfast 6am-10am weekdays and 7am-11am weekends; and complimentary evening social Monday-Thursday 5pm-7:30pm which includes beer, wine, and soda. The coffee station is available for our guests 24/7...

Albany, New York
Reviewed 2 weeks ago

Went here on New Years eve. Hotel itself is fine, staff are not. Several staff were rude and acted like they hated being there and were resentful of the the patrons. Several made nasty remarks to anyone they could, even small children. They were stingy with the free food and insisted on serving it, but the food itself was awful....

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank DSH1060KR
Mary G, Front Desk Supervisor at Homewood Suites by Hilton Albany, responded to this review

Dear DSH1060KR, Thank you for taking the time to review our hotel. I'm sincerely sorry to hear about your experience with us. We obviously fell short during your stay. Please know that this is very unlike us. We are always looking for feedback, especially on New Years Eve, so that we can be more prepared for next year. Your comments...

East Greenbush, New York, United States
Reviewed 2 weeks ago

Great time with all the family activities - this was our second year and we really love it!! Staff was fantastic and was still smiling and helpful the next day at breakfast, after a long night of ensuring everyone was having a good time! Just wish this hotel had more double queen rooms ... other than that, it was fantastic!!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Michele G
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear Michele G, Thank you for spending New Year's Eve with us. I'm glad you enjoyed your time with us. I'm sorry we were unable to accommodate your family in a double queen room. As an extended stay hotel, we have guests/families who stay with us long term and this limits our room type availability. However, we would be more...

albany, United States
Reviewed 2 weeks ago

Homewood suites is very clean. The staff is very friendly. I highly recommend choosing this hotel. We went with family for new years eve and both kids and adults had a great time. we have been doing this for 5 years and will definitely plan for next year.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank michellemG4605RD
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear michellemG4605RD, Thank you for spending New Year's Eve with us! I am so happy to hear your family had a great time with us, we did too! We will be hosting another NYE night here at the Homewood Suites this year, and we can't wait to welcome you back. Regards, Sherrene Z Director of Operations

Reviewed 3 weeks ago

Facility is tops; room laid out nice and always well cleaned. Close to shopping and restaurants on Wolf Rd and just a short drive to Latham or into Albany. Staff is exceptional, always willing to get what is needed and make you feel welcomed home. Truly my home away from home!

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Helpful?
Thank Darrell C
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear Darrell C, Thank you for taking the time to review our hotel. We strive to make our guests feel at home and I'm glad to hear you felt that way! We can't wait to welcome you "home" again. Sherrene Z Director of Operations

Waikoloa, Hawaii
Reviewed 3 weeks ago via mobile

My husband and I traveled to albany to spend time with our grown children, grand babies, and friends over the holiday season. We stayed here for little over two weeks and everyday the staff treated us like we were their family!! They didn't miss a beat!! The warm delicious breakfasts available every morning was super fresh, healthy and always plentiful!...

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Helpful?
Thank grammagrampa
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear grammagrampa, I am so happy to hear you and your had a wonderful stay with us. We take pride in making our guests feel at home and I'm glad you felt that way. The Lodge team members were delighted to see your positive comments about them. Please let us know prior to your next arrival so we could prepare...

Reviewed 3 weeks ago via mobile

Recently stayed at this Homewood Suites with my family for NYE. This is our 2nd time....fun activities planned for families (movies, karaoke, dinner/desserts). Staff was amazing. Rooms were great size, clean and comfortable. Our king suite features full refrigerator, microwave, stovetop and dishwasher and plenty of room for our family of five. Look forward to our next stay! Keep up...

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Helpful?
Thank Theresa R
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear Theresa R, Thank you for taking the time to share your New Year's Eve experience with us. In addition to all of the features you mentioned above, all of our suites also come with a full-sized pullout sofa bed - perfect for families traveling with children. We can't wait to host the next NYE celebration and we hope you'll...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Homewood Suites by Hilton Albany is an all suite hotel that caters to the guest staying 5 or more consecutive nights but is absolutely perfect for the traveler that only needs a night or two. All suites include a kitchen with a full-size refrigerator, microwave, twin burner stove top, dishwasher, garbage disposal, and all pots, pans, dishes, glasses, and utensils. Our rate includes a full hot breakfast buffet, seven days a week, and a dinner buffet including salad bar and beer, wine, and soda Monday through Thursday evenings. We have a beautiful heated indoor pool and hot tub, an outdoor basketball court, a newly remodeled 24-hour fitness center, BBQ gas grills, complimentary washers and dryers, and a well-stocked 24-hour suite shop (convenience store). ... more   less 

Additional Information about Homewood Suites by Hilton Albany

Address: 216 Wolf Rd., Albany, NY 12205
Region: United States > New York > Albany
Price Range: £128 - £201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Albany 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Albany Hotel Albany
Homewood Suites Albany
Homewood Albany
Albany Homewood Suites
Hotel Style:
#1 Business Hotel in Albany
#1 Romantic Hotel in Albany
#1 Family Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Albany staff and other travellers.
12 questions
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Anaheim, California
1 day ago
Cazenovia, New York, United States
5 months ago

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Questions? Get answers from Homewood Suites by Hilton Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the 3rd floor rooms , Ms. Mary rocks !”
 of 5 bubbles Cyns280z, 20 Jan 2017 | Read review
“go with courtyard facing rooms to cut down on highway traffic noise”
 of 5 bubbles 263darrellc, 2 Jan 2017 | Read review
“E check-in seems to be encouraged”
 of 5 bubbles bulletemail1, 8 Dec 2016 | Read review
“3rd floor has new beds”
 of 5 bubbles SWBobB, 8 Dec 2016 | Read review
“Rooms at a lower level might be quieter because of the close proximity to the Interstate highway, which is elevated.”
 of 5 bubbles budgie-TA, 7 Dec 2016 | Read review
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