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Hilton Garden Inn Albany / SUNY Area

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Traveller (84)
Room & Suite (53)
Pool & Beach (9)

About

Location
Cleanliness
Service
Value
See why so many travellers make Hilton Garden Inn Albany / SUNY Area their hotel of choice when visiting Albany. Providing an ideal mix of value, comfort and convenience, it offers a quiet setting with an array of amenities designed for travellers like you. Rooms at Hilton Garden Inn Albany / SUNY Area include a flat screen TV, a safe, and air conditioning, allowing you to rest and refresh with ease. In addition, as a valued Hilton Garden Inn Albany / SUNY Area guest, you can enjoy a pool and breakfast buffet that are provided on-site. Getting online is possible, as Hilton Garden Inn Albany / SUNY Area offers free wifi. Also, guests arriving by vehicle have access to free parking. Nearby landmarks such as New York State Capitol (6.2 km) and Times Union Center (6.7 km) make Hilton Garden Inn Albany / SUNY Area a great place to stay when visiting Albany. When you’re feeling hungry, be sure to check out Albany Pump Station CH Evans Brewing Co., The Merry Monk, and Druthers Brewing Company, which are some pubs that are popular with locals and out-of-towners alike. If you’re looking for things to do, you can check out The Egg (0.5 km), American Italian Heritage Museum (1.1 km), or Albany Indoor Rockgym (1.3 km), which are popular attractions amongst tourists, and they are all within walking distance. We’re sure you’ll enjoy your stay at Hilton Garden Inn Albany / SUNY Area as you experience all of the things Albany has to offer.
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Property amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
13Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
793Reviews
120Photos
9Q+A
66Room tips
Traveller rating
  • 409
  • 233
  • 83
  • 45
  • 23
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Popular mentions
My trip started badly: flight was late due to Winter Storm Harper, connecting flight was cancelled, ended up driving from Boston to Albany in the blizzard. SUNY Hilton was a welcome sight at 3:30 am!!
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Review collected in partnership with Hilton Garden Inn
Response from HGIAlbanySUNYGenMgr, Guest Relations Manager at Hilton Garden Inn Albany / SUNY Area
Responded 1 week ago
Good morning Escape35213352878, It's great to hear that we made your terrible travels better when you arrived at our property! We strive to be a home-away-from-home for our guests, and to know your were able to relax once at the Hotel is a good feeling. Thank you so much for choosing to stay with us and for taking the time to post! Warm regards, HGI Albany/SUNY
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Hotel's Favourite
My crew and I have been staying here since August and we couldn’t have asked for anything better. The staff here has been fantastic in helping us feel like we are a part of their family. The breakfast is very good and the rooms are very well kept. Great location to the
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Response from HGIAlbanySUNYGenMgr, Guest Relations Manager at Hilton Garden Inn Albany / SUNY Area
Responded 4 Jan 2019
Hello williamIT6095SX It has been wonderful having your team stay with us over the last few months, and we enjoy making this your home away from home! Thank you for the wonderful comments as we much appreciate you choosing to stay with us. We will be sure to share with our staff! Warm regards, HGI Albany/SUNY Management
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Excellent hotel and in a great location. Check in process is extremely easy and staff is friendly and kind and goes above and beyond to help with your stay. It is close to town and the University. It is competitively priced and has underground parking which helps in the
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Review collected in partnership with Hilton Garden Inn
Response from HGIAlbanySUNYGenMgr, Guest Relations Manager at Hilton Garden Inn Albany / SUNY Area
Responded 1 week ago
Hello Tourist10954974200, Our team greatly appreciates the 5 star review that you posted! Customer Service is our main focus and your comments make us feel as though we delivered what you should receive. We are glad you enjoyed your time here and we hope to see you again in the future! Best regards, HGI Albany/SUNY management
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Have been staying at this hotel for many years. It’s lomg overdue an upgrade. The staff are friendly and helpful. The food is average - better to check our restaurants close by. The rooms in particular appear old and worn out in style and cleanliness.
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Review collected in partnership with Hilton Garden Inn
Response from HGIAlbanySUNYGenMgr, Guest Relations Manager at Hilton Garden Inn Albany / SUNY Area
Responded 3 weeks ago
Hi Sunshine09817177467, Thank you for taking the time to post a reply based on your recent stay at our property! I am excited to share that our Hotel will be undergoing renovations starting in March that will cover all aesthetics of the guestroom - carpet, wallpaper, ceiling, window treatment, artwork, and corner armchairs in every room! We appreciate your choice to stay with us and we hope to have you back in the future so you can experience the new changes! Warm regards, HGI Albany/SUNY Management
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The room heat was not working in the middle of winter. I arrived late, went to sleep, woke up cold and the heat would not go on. It was early morning and I was not ina position to change rooms as I was leaving soon. I told the front desk by phone and in person and was told that
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Review collected in partnership with Hilton Garden Inn
Response from HGIAlbanySUNYGenMgr, Guest Relations Manager at Hilton Garden Inn Albany / SUNY Area
Responded 3 weeks ago
Hello Discover 66756952550, We appreciate your resent stay with us and thank you very much for your loyalty to the brand! Our team sincerely apologizes that your HVAC did not work properly, causing for an uncomfortable night of sleep. Management traditionally reaches out in a quicker fashion, so we are very sorry this did not take place for you. Your notes are appreciated and we will use your feedback to improve for the future! Warm regards, HGI Albany/SUNY
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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
LOVE the 2 person jetted tub ! Very nice after a long day of work out of town.
verdübelt
Bathroom door.......
Construction next door
Construction next door
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12345611
Yes there was coffee in our room
1 vote
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The jetted tubs are exclusively in our One Bedroom King Suites, in which we have 6 on property.
0 votes
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It is not. Breakfast is $9.95 per person for a full cooked to order breakfast. We do have A la Carte items that you can purchase for a nominal fee.
0 votes
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There is no separate charge listed for parking on the hotel bill. The onsite parking is included in the charge for the room.
0 votes
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Yes on the other side next to the front desk.
0 votes
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12
"This hotel charges for items that are free at 90% of the hotels where I stay."
"I would ask for room facing SUNY campus."
"I was facing Route 85 and could not hear the busy highway. I would assume all rooms are quiet."
"The rooms away from the highway tend to be quieter."
"Not sure why a higher floor would be of interest. Nothing to see in this area."
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12345614
PRICE RANGE
US$135 - US$213 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn albany / suny area hotel albanyhilton albany
LOCATION
United StatesNew YorkAlbany
NUMBER OF ROOMS
126
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