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All reviewscomfort innwolf roadwhole foodshot breakfastmake your own wafflescomfortable bedbagelswould stay here againfresh fruitfirst floorcoffee makerhousekeeping staffnew yorkfitness centerconvenient locationmallcolonie
Stayed here for a fun family shopping trip. Hotel located across the street from a mall. Busy street but our room was very quiet. The front desk woman was funny and friendly and was a pleasant start to our weekend. Our rooms were clean and...More
Very nice hotel with a decent breakfast and the most comfortable beds you will ever sleep in; linens are great and pillows are perfect. Nice amenities, too, such as electronics charger ports and great pool. Very friendly staff.
We stayed at this hotel in April 2018. We heard there was a free breakfast so, when we woke up, we headed down to the dining area. We didn't expect the amount of food, the array of hot and cold items, the variety of beverages,...More
1. Terrible smell in the room and Cockroach in the bathroom - room 359.
2. Although we booked the room month ago and confirmed booking 7 days before the stay, when we came to the hotel - there was no room available. We waited for...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Albany Airport - Wolf RoadResponded 5 April 2018
Thanks for choosing us for your lodging needs. I'm sorry to learn about your troubles with the reservation and the condition of your room. It's also sad that you were let down by the service level provided by our staff during your stay....More
spent the wknd at this hotel and will be very pleased to return very clean staff are very polite and courteous the breakfast is fantastic unbelievable the rooms are a great size and very clean the staff that you meet in the hallways always acknowledge...More